Should I choose Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat?

AppRanks cannot separate these two on rating, because neither publishes one. Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View does carry the larger published review base (33 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat?

Both apps are one-click installs from the Salesforce AppExchange. Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View has the deeper published review base (33 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View typically suits early-stage and growth-mode teams based on its published review base (33 reviews). SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View and SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat?

Migration support varies by app and category. Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View and SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Proton Text with vs SmartConnect solution — Salesforce

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View vs SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat

Side-by-side comparison · 24 data points

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View

5.0·33reviews

SMS/MMS Text Lightning Component with Integration to Salesforce® Objects. 1-to-1 texting with optional Google Translate and Sms2Agent features. Proton Blaster handles bulk SMS to thousands, and our automation library makes SMS part of your workflow.

salesforcepaid

1. Listing metadata

Field-level data

	Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View	SmartConnect solution for Cisco Contact Center \| CTI \| AI NLP Omnichannel chat
Tagline	“SMS/MMS Text Lightning Component with Integration to Salesforce® Objects. 1-to-1 texting with optional Google Translate and Sms2Agent features. Proton Blaster handles bulk SMS to thousands, and our automation library makes SMS part of your workflow.”249 chars	“SmartConnect for Cisco Contact Centre is a solution that seamlessly connects Salesforce CRM with Cisco Contact Centre in the most incredible way possible. It unifies agents' experience into a single user interface making customer interactions efficient”252 chars
Description	1181 / 2000 chars59% used	1187 / 2000 chars59% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	Proton 7 Group	Maaz Technologies

At a glance

8 metrics · auto-computed

Feature comparison between Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View and SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat
Metric	Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View	SmartConnect solution for Cisco Contact Center \| CTI \| AI NLP Omnichannel chat
Rating	5.0 ★	—
Total reviews	33	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	★ 5 tiers	1 tier
Listed features	★ 9	3
Languages	16 supported	1 supported
Listed since	Aug 2018	Jun 2022

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View at paid, SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View; mid-market and enterprise admins with specific feature requirements should evaluate both — SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat's 0-review base may include the workflow context that matches your specific use case better than Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View audit • SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat audit

Listed	August 28, 2018	June 17, 2022

Last updated	—	—

3. Features

As listed by each developer

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View

𝗘𝗔𝗦𝗬 𝟭-𝗧𝗢-𝟭 𝗧𝗘𝗫𝗧𝗜𝗡𝗚 ▸ Text Contacts, Leads, and Users from a Home or record page, Utility Bar or Mobile app. ▸ Link to records ▸ Scheduled texts ▸ Send images & files ▸ Out-of-Office autoreply/forwarding
★★★★★ 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 𝗔𝗡𝗗 𝗧𝗘𝗖𝗛 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 ▸ Read our reviews — all five stars! There's a reason for that ▸ You get personalized support for set up and ongoing needs ▸ You are important to us ▸ Special attention for nonprofit customers
𝗕𝗨𝗟𝗞 𝗦𝗠𝗦 & 𝗠𝗠𝗦 𝗕𝗟𝗔𝗦𝗧𝗦 ▸ Blast to thousands of Campaign Members, with full integration to Campaign reporting and opt-out. ▸ Blast to any object List View or CSV list import. ▸ Powerful response handling and real-time error reporting.
𝗕𝗘𝗦𝗧 𝗣𝗥𝗜𝗖𝗜𝗡𝗚 𝗙𝗢𝗥 𝗡𝗢𝗡𝗣𝗥𝗢𝗙𝗜𝗧𝗦 ▸ Proton Text is available to nonprofit organizations, priced on a sliding scale to be affordable to everyone. ▸ Nonprofits can join the Twilio Impact program for additional savings on all usage fees.
𝗢𝗣𝗧-𝗜𝗡 / 𝗢𝗣𝗧-𝗢𝗨𝗧 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧 ▸ Easily comply with privacy best practices for opt-in and opt-out preferences. ▸ Proton Text automatically handles setting opt-in/out, based on recipient responses to 1-to-1 texts, blasts, notifications.
𝗧𝗘𝗫𝗧 𝗧𝗘𝗠𝗣𝗟𝗔𝗧𝗘𝗦 𝗪𝗜𝗧𝗛 𝗠𝗘𝗥𝗚𝗘 𝗩𝗔𝗥𝗜𝗔𝗕𝗟𝗘𝗦 ▸ Use {!MergeVariables} to personalize 1-to-1 texts and blast messages to thousands. ▸ Proton Text comes with merge variables for standard fields, and you can create your own.
𝗔𝗚𝗘𝗡𝗧𝗙𝗢𝗥𝗖𝗘 𝗥𝗘𝗔𝗗𝗬! ▸ Sms2Agent provides direct agent interactions via your mobile phone texting app. ▸ View Agent Conversations. ▸ Apex Action generates a transcript of all Proton Text conversations related to recipient or any recordId.
𝗥𝗘𝗔𝗟𝗧𝗜𝗠𝗘 𝗚𝗢𝗢𝗚𝗟𝗘 𝗧𝗥𝗔𝗡𝗦𝗟𝗔𝗧𝗘 ▸ Proton GTX (additional subscription) provides realtime translation powered by Google Translate. ▸ Enhance your customer satisfaction by connecting in any of 100+ languages!
𝗡𝗔𝗧𝗜𝗩𝗘 𝗜𝗡𝗗𝗨𝗦𝗧𝗥𝗬 𝗖𝗟𝗢𝗨𝗗 𝗜𝗡𝗧𝗘𝗚𝗥𝗔𝗧𝗜𝗢𝗡 ▸ Nonprofit Cloud integration, linking conversations to Fundraising, Gifts, Donor Management and Program Management records. ▸ Field Service Cloud integration ▸ Education Cloud integration

SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat

SmartConnect solution has an instinctual interface where agents can handle voice, case, email and all omni-channel interactions seamlessly within Salesforce, eliminating the need of using multiple applications and thereby increasing teams' efficiency
Helps in improving customer experience as it immediately recognizes inbound customers, reduces average handle time (AHT), streamlines case management, optimizes caller routing so that each customer is put in touch with the right agent every single time.
Increases productivity by intelligently switching between omni-channels and Cisco connector. Few other features that are worth mentioning are: AI NLP Omnichannel Chat, converses in 40+ languages, Advanced Reporting and Analytics, automatic call logging

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View	SmartConnect solution for Cisco Contact Center \| CTI \| AI NLP Omnichannel chat
enables	#3	Not ranked
text	#3	Not ranked
advance	Not ranked	#4
setup campaign	#5	Not ranked
contact	Not ranked	#109

6. App details

Long-form description · keyword frequency

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View

𝗕𝗢𝗢𝗦𝗧 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗔𝗧𝗜𝗦𝗙𝗔𝗖𝗧𝗜𝗢𝗡 & 𝗧𝗘𝗔𝗠 𝗣𝗥𝗢𝗗𝗨𝗖𝗧𝗜𝗩𝗜𝗧𝗬 𝗪𝗜𝗧𝗛 𝗦𝗠𝗦 𝗧𝗘𝗫𝗧𝗜𝗡𝗚 Customers & leads want to text from their phones and you need to integrate those conversations into your Salesforce workflow. Your team saves time and money, while driving up lead conversation through interaction frequency and velocity. Proton Text looks and feels like a messaging app on your phone, with timestamped talk bubbles 💬, error reporting, emojis 😃, photos and file📎 attachments. Maximize productivity with scheduled texts, QuickResponse templates that personalize frequently-used messages, and Out-of-Office autoreply & forwarding. Automate your texts for Appointment Reminders, Text-to-Case, Text-to-Lead & Lead Nurturing flows, and more. 𝗬𝗢𝗨 𝗞𝗡𝗢𝗪 𝗬𝗢𝗨 𝗪𝗔𝗡𝗧 𝗔 𝗣𝗥𝗢𝗧𝗢𝗡 𝗕𝗟𝗔𝗦𝗧𝗘𝗥! Proton Blaster schedules SMS Blasts to Campaign Members or any List View or CSV file. Automatic response handling, opt-in/opt-out management, and real-time error reporting. Enables marketing and privacy best practices. 14-Day Free Trial. Email [email protected] for a live demo! Setup videos and free automation at www.protontext.com.

Top keywords

com2×1.46%
error2×1.46%
error reporting2×1.46%
file2×1.46%
lead2×1.46%
proton2×1.46%
reporting2×1.46%
text2×1.46%
texts2×1.46%

SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat

Maaz SmartConnect is powerful connector which streamlines contact handling by unifying all contact channels for the agents. This in turn makes the entire process incredibly efficient as the agent spends less time in switching between applications and can focus more on providing resolution to customers. Maaz Technologies works thoroughly with Salesforce to integrate unique capabilities enabling companies to increase productivity, enhance customer experience and make better decisions to grow companies to new heights and achieve unthinkable. Benefits: - Replace screen switching with instinctual interface - Make call handling process efficient by identifying callers, displaying their information in automatic screen pops - Matching callers instantly with existing records and searching them when required dynamically - OneClick solution for agents to call a phone number by a single click once connected to CRM either from CRM and search console - Smooth call transfers and conference call is also available with other agents and supervisors. - AI NLP Omni-channel chat solution includes: Webchat, email, SMS, Facebook, Twitter, mobile and WhatsApp - Advance Analytics and Reporting

Top keywords

call4×2.33%
agents3×1.74%
callers2×1.16%
companies2×1.16%
contact2×1.16%
crm2×1.16%
efficient2×1.16%
handling

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View vs SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View

1. Listing metadata

SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat cheaper?

Should I choose Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat?

Which is faster to set up, Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View and SmartConnect solution for Cisco Contact Center | CTI | AI NLP Omnichannel chat?