Which works better for small vs large Salesforce AppExchange admins?

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View typically suits early-stage and growth-mode teams based on its published review base (33 reviews). Acrolinx for Salesforce Knowledge typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

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Proton Text with vs Acrolinx for — Salesforce

Acrolinx for Salesforce Knowledge vs Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View

Side-by-side comparison · 24 data points

Acrolinx for Salesforce Knowledge

5.0·1reviews

Create clear, concise, and scannable knowledge content that delivers the answers your customers need fast. Acrolinx for Salesforce improves customer experiences, while reducing inbound tickets and calls. Click the Watch Demo link to learn more!

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1. Listing metadata

Field-level data

	Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View	Acrolinx for Salesforce Knowledge
Tagline	“SMS/MMS Text Lightning Component with Integration to Salesforce® Objects. 1-to-1 texting with optional Google Translate and Sms2Agent features. Proton Blaster handles bulk SMS to thousands, and our automation library makes SMS part of your workflow.”249 chars	“Create clear, concise, and scannable knowledge content that delivers the answers your customers need fast. Acrolinx for Salesforce improves customer experiences, while reducing inbound tickets and calls. Click the Watch Demo link to learn more!”245 chars
Description	1181 / 2000 chars59% used	974 / 2000 chars49% used
Screenshots	—	—
Languages	nlenfifrde+11 more	enfrdejazh_CN+1 more
Platforms	Salesforce	Salesforce
Developer	Proton 7 Group

At a glance

8 metrics · auto-computed

Feature comparison between Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View and Acrolinx for Salesforce Knowledge
Metric	Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View	Acrolinx for Salesforce Knowledge
Rating	5.0 ★	5.0 ★
Total reviews	★ 33	1
Free plan	—	—
Pricing	paid	paid
Pricing tiers	★ 5 tiers	1 tier
Listed features	★ 9	3
Languages	16 supported	6 supported
Listed since	Aug 2018	Jun 2020

Listed	August 28, 2018	June 8, 2020

Last updated	—	—

3. Features

As listed by each developer

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View

𝗘𝗔𝗦𝗬 𝟭-𝗧𝗢-𝟭 𝗧𝗘𝗫𝗧𝗜𝗡𝗚 ▸ Text Contacts, Leads, and Users from a Home or record page, Utility Bar or Mobile app. ▸ Link to records ▸ Scheduled texts ▸ Send images & files ▸ Out-of-Office autoreply/forwarding
★★★★★ 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 𝗔𝗡𝗗 𝗧𝗘𝗖𝗛 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 ▸ Read our reviews — all five stars! There's a reason for that ▸ You get personalized support for set up and ongoing needs ▸ You are important to us ▸ Special attention for nonprofit customers
𝗕𝗨𝗟𝗞 𝗦𝗠𝗦 & 𝗠𝗠𝗦 𝗕𝗟𝗔𝗦𝗧𝗦 ▸ Blast to thousands of Campaign Members, with full integration to Campaign reporting and opt-out. ▸ Blast to any object List View or CSV list import. ▸ Powerful response handling and real-time error reporting.
𝗕𝗘𝗦𝗧 𝗣𝗥𝗜𝗖𝗜𝗡𝗚 𝗙𝗢𝗥 𝗡𝗢𝗡𝗣𝗥𝗢𝗙𝗜𝗧𝗦 ▸ Proton Text is available to nonprofit organizations, priced on a sliding scale to be affordable to everyone. ▸ Nonprofits can join the Twilio Impact program for additional savings on all usage fees.
𝗢𝗣𝗧-𝗜𝗡 / 𝗢𝗣𝗧-𝗢𝗨𝗧 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧 ▸ Easily comply with privacy best practices for opt-in and opt-out preferences. ▸ Proton Text automatically handles setting opt-in/out, based on recipient responses to 1-to-1 texts, blasts, notifications.
𝗧𝗘𝗫𝗧 𝗧𝗘𝗠𝗣𝗟𝗔𝗧𝗘𝗦 𝗪𝗜𝗧𝗛 𝗠𝗘𝗥𝗚𝗘 𝗩𝗔𝗥𝗜𝗔𝗕𝗟𝗘𝗦 ▸ Use {!MergeVariables} to personalize 1-to-1 texts and blast messages to thousands. ▸ Proton Text comes with merge variables for standard fields, and you can create your own.
𝗔𝗚𝗘𝗡𝗧𝗙𝗢𝗥𝗖𝗘 𝗥𝗘𝗔𝗗𝗬! ▸ Sms2Agent provides direct agent interactions via your mobile phone texting app. ▸ View Agent Conversations. ▸ Apex Action generates a transcript of all Proton Text conversations related to recipient or any recordId.
𝗥𝗘𝗔𝗟𝗧𝗜𝗠𝗘 𝗚𝗢𝗢𝗚𝗟𝗘 𝗧𝗥𝗔𝗡𝗦𝗟𝗔𝗧𝗘 ▸ Proton GTX (additional subscription) provides realtime translation powered by Google Translate. ▸ Enhance your customer satisfaction by connecting in any of 100+ languages!
𝗡𝗔𝗧𝗜𝗩𝗘 𝗜𝗡𝗗𝗨𝗦𝗧𝗥𝗬 𝗖𝗟𝗢𝗨𝗗 𝗜𝗡𝗧𝗘𝗚𝗥𝗔𝗧𝗜𝗢𝗡 ▸ Nonprofit Cloud integration, linking conversations to Fundraising, Gifts, Donor Management and Program Management records. ▸ Field Service Cloud integration ▸ Education Cloud integration

Acrolinx for Salesforce Knowledge

Measure the quality and effectiveness of all knowledge base articles across seven powerful goals -- Clarity, Consistency, Scannability, Correctness, Terminology, Inclusive Language, and Tone of Voice.
Align and upskill teams of writers to make sure knowledge content meets your enterprise quality requirements. Acrolinx provides writers with instant and actionable corrective feedback as they write content.
Agents can streamline customer engagements with Acrolinx by scoring ticket responses before they're sent. Acrolinx will help agents send clear, concise, and emotive responses to close tickets efficiently and build trust.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View	Acrolinx for Salesforce Knowledge
enables	#3	Not ranked
text	#3	Not ranked
setup campaign	#5	Not ranked
enterprise quality	Not ranked	#5
knowledge	Not ranked	#7

6. App details

Long-form description · keyword frequency

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View

𝗕𝗢𝗢𝗦𝗧 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗔𝗧𝗜𝗦𝗙𝗔𝗖𝗧𝗜𝗢𝗡 & 𝗧𝗘𝗔𝗠 𝗣𝗥𝗢𝗗𝗨𝗖𝗧𝗜𝗩𝗜𝗧𝗬 𝗪𝗜𝗧𝗛 𝗦𝗠𝗦 𝗧𝗘𝗫𝗧𝗜𝗡𝗚 Customers & leads want to text from their phones and you need to integrate those conversations into your Salesforce workflow. Your team saves time and money, while driving up lead conversation through interaction frequency and velocity. Proton Text looks and feels like a messaging app on your phone, with timestamped talk bubbles 💬, error reporting, emojis 😃, photos and file📎 attachments. Maximize productivity with scheduled texts, QuickResponse templates that personalize frequently-used messages, and Out-of-Office autoreply & forwarding. Automate your texts for Appointment Reminders, Text-to-Case, Text-to-Lead & Lead Nurturing flows, and more. 𝗬𝗢𝗨 𝗞𝗡𝗢𝗪 𝗬𝗢𝗨 𝗪𝗔𝗡𝗧 𝗔 𝗣𝗥𝗢𝗧𝗢𝗡 𝗕𝗟𝗔𝗦𝗧𝗘𝗥! Proton Blaster schedules SMS Blasts to Campaign Members or any List View or CSV file. Automatic response handling, opt-in/opt-out management, and real-time error reporting. Enables marketing and privacy best practices. 14-Day Free Trial. Email [email protected] for a live demo! Setup videos and free automation at www.protontext.com.

Top keywords

com2×1.46%
error2×1.46%
error reporting2×1.46%
file2×1.46%
lead2×1.46%
proton2×1.46%
reporting2×1.46%
text2×1.46%
texts2×1.46%

Acrolinx for Salesforce Knowledge

Enterprises use Acrolinx to govern marketing, product, and knowledge base content and provide a consistent high-quality experience across all customer touchpoints. Acrolinx for Salesforce Knowledge customers see improved knowledge base content quality, fewer inbound tickets, and happier customers. Acrolinx improves the clarity, consistency, and readability of your knowledge base content to make articles and answers easier to find. Acrolinx continually governs your content by scoring each article based on your enteprise content quality requirements and assists knowledge writers to create accurate, clear, and concise articles fast. Enterprises use Acrolinx to streamline product releases and keep new and existing knowledge base content updated and accurate. As articles become outdated, Acrolinx highlights content that falls below your enterprise quality threshold, allowing your knowledge team to update content before customers become confused and frustrated.

Top keywords

content8×6.11%
knowledge7×5.34%
acrolinx6×4.58%
base4×3.05%
base content4×3.05%
knowledge base4×3.05%
knowledge base content4×3.05%
articles3×2.29%
customers3×

Acrolinx for Salesforce Knowledge vs Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View

Acrolinx for Salesforce Knowledge

1. Listing metadata

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or Acrolinx for Salesforce Knowledge cheaper?

Which has better reviews, Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or Acrolinx for Salesforce Knowledge?

Should I choose Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or Acrolinx for Salesforce Knowledge?

Which is faster to set up, Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or Acrolinx for Salesforce Knowledge?

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Which works better for small vs large Salesforce AppExchange admins?

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