Side-by-side comparison · 24 data points
Quickly add your Salesforce records to Emma. See your sends, opens and click right from within Salesforce. Automatically manages subscriber opt-outs.
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A powerful mass email app for sending out marketing/transactional emails from within Salesforce. Emails can be sent from Sales Cloud, Service Cloud, Custom Cloud and out of any Salesforce objects since we are essentially built on the Salesforce platform.
| Metric | Contacto - Emailing App for Salesforce | Emma for Salesforce | Email Marketing & Mass Email for Agencies |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.8 ★ |
| Total reviews | ★ 6 | 4 |
| Free plan | — | — |
| Pricing | paid | paid |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 3 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | Feb 2018 | Jan 2020 |
Contacto - Emailing App for Salesforce edges out Emma for Salesforce | Email Marketing & Mass Email for Agencies on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Contacto - Emailing App for Salesforce at paid, Emma for Salesforce | Email Marketing & Mass Email for Agencies at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Contacto - Emailing App for Salesforce; mid-market and enterprise merchants with specific feature requirements should evaluate both — Emma for Salesforce | Email Marketing & Mass Email for Agencies's 4-review base may include the workflow context that matches your specific use case better than Contacto - Emailing App for Salesforce's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Contacto - Emailing App for Salesforce audit • Emma for Salesforce | Email Marketing & Mass Email for Agencies audit
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Both Contacto - Emailing App for Salesforce and Emma for Salesforce | Email Marketing & Mass Email for Agencies offer paid plans only. Contacto - Emailing App for Salesforce starts at paid; Emma for Salesforce | Email Marketing & Mass Email for Agencies starts at paid. Compare the per-tier features in the Pricing section above before committing.
Contacto - Emailing App for Salesforce has the higher average rating (5.0★ from 6 reviews) compared to Emma for Salesforce | Email Marketing & Mass Email for Agencies (4.8★ from 4 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Contacto - Emailing App for Salesforce fits better if you prioritize rating consistency; Emma for Salesforce | Email Marketing & Mass Email for Agencies is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Contacto - Emailing App for Salesforce has more onboarding documentation maturity (6 reviews vs 4), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Contacto - Emailing App for Salesforce typically suits early-stage and growth-mode stores based on its review-base composition (6 reviews). Emma for Salesforce | Email Marketing & Mass Email for Agencies aligns more with early-stage and growth-mode stores (4 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Contacto - Emailing App for Salesforce and Emma for Salesforce | Email Marketing & Mass Email for Agencies both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Emma for Salesforce | Email Marketing & Mass Email for Agencies" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
