Side-by-side comparison · 24 data points
Mitto is integrated through an independent app – custom SMS activity for sending and receiving SMS messages, that can be added to the Journey Builder flow.
| PowerRouter | Mitto SMS for Salesforce | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
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PowerRouter is an easy-to-use lead routing & case assignment tool for Salesforce to ensure your leads, contacts, cases, accounts, & opportunities are routed to the right teams in real-time with no-code routing workflows. Routing made simple & efficient.
| Metric | PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing | Mitto SMS for Salesforce |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 35 | 0 |
| Free plan | — | ★ Yes |
| Pricing | paid | free_to_install |
| Pricing tiers | ★ 3 tiers | 1 tier |
| Listed features | 4 | ★ 9 |
| Languages | 1 supported | 1 supported |
| Listed since | Jun 2017 | Sep 2023 |
Based on the data on this page, PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Mitto SMS for Salesforce's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Mitto SMS for Salesforce offers a free tier (free_to_install) while PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Recommended by size: small/early-stage admins who need fast install and low risk should default to PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing; mid-market and enterprise admins with specific feature requirements should evaluate both — Mitto SMS for Salesforce's 0-review base may include the workflow context that matches your specific use case better than PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing audit • Mitto SMS for Salesforce audit
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| Keyword | PowerRouter | Mitto SMS for Salesforce |
|---|---|---|
| routing | #1 | Not ranked |
| lead routing | #2 | Not ranked |
| an easy-to-use 100 | #3 | Not ranked |
| data extensions | Not ranked | #4 |
| sender | Not ranked | #11 |
Mitto SMS for Salesforce is the cheaper option — it offers a free plan (free_to_install). PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
AppRanks cannot separate these two on rating, because neither publishes one. PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing does carry the larger published review base (35 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing has the deeper published review base (35 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing typically suits early-stage and growth-mode teams based on its published review base (35 reviews). Mitto SMS for Salesforce typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing and Mitto SMS for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Mitto SMS for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
