EmailLiveConnect for vs Email for Case — Salesforce

EmailLiveConnect for Gmail™ vs Email for Case

Side-by-side comparison · 24 data points

EmailLiveConnect for Gmail™

5.0·4reviews

✔ View Gmail™ messages directly in your records (e.g. Contacts, Accounts, Opportunities) ✔ Intelligent identification of relevant emails (based on email addresses, domains, quote/ticket numbers, ...) ✔ No manual assignment needed ✔ Highly customizable

Shopifypaid

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1. Listing metadata

Field-level data

	EmailLiveConnect for Gmail™	Email for Case
Tagline	“✔ View Gmail™ messages directly in your records (e.g. Contacts, Accounts, Opportunities) ✔ Intelligent identification of relevant emails (based on email addresses, domains, quote/ticket numbers, ...) ✔ No manual assignment needed ✔ Highly customizable”251 chars	“It works on case records. Use Email for Case to Send email to more than one user using standard Email Template. User can write their own email instead of selecting existing template.”182 chars
Description	1139 / 2000 chars57% used	387 / 2000 chars19% used
Screenshots	—	—
Languages	ende	en
Platforms	Shopify	Shopify
Developer	H+W CONSULT GmbH	GyanSys Inc
Listed	July 3, 2017	March 19, 2018

At a glance

9 metrics · auto-computed

Feature comparison between EmailLiveConnect for Gmail™ and Email for Case
Metric	EmailLiveConnect for Gmail™	Email for Case
Rating	5.0 ★	—
Total reviews	4	0
Free plan	—	★ Yes
Pricing	paid	free
Built for Shopify	—	—
Pricing tiers	1 tier	—
Listed features	★ 3	2
Languages	2 supported	1 supported
Listed since	Jul 2017	Mar 2018

Last updated	—	—

Frequently asked

Common questions about this comparison

Is EmailLiveConnect for Gmail™ or Email for Case cheaper?

Email for Case is the cheaper option — it offers a free plan (free). EmailLiveConnect for Gmail™ starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Should I choose EmailLiveConnect for Gmail™ or Email for Case?

It depends on what you're optimizing for. EmailLiveConnect for Gmail™ fits better if you prioritize rating consistency; Email for Case is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, EmailLiveConnect for Gmail™ or Email for Case?

Both apps are one-click installs from the Salesforce AppExchange marketplace. EmailLiveConnect for Gmail™ has more onboarding documentation maturity (4 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

EmailLiveConnect for Gmail™ typically suits early-stage and growth-mode stores based on its review-base composition (4 reviews). Email for Case aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between EmailLiveConnect for Gmail™ and Email for Case?

Migration support varies by app and category. EmailLiveConnect for Gmail™ and Email for Case both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Email for Case" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

EmailLiveConnect for Gmail™ vs Email for Case

EmailLiveConnect for Gmail™

1. Listing metadata

Email for Case

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

7. Activity in the last 90 days

EmailLiveConnect for Gmail™ · 1 changes

Email for Case · 1 changes

9. App details