Side-by-side comparison · 24 data points
With over 2.5 million users across 40 countries, QuestionPro is the leading provider of online survey software that allows users to generate the insights they need to make better business decisions.
| QuestionPro Surveys | Salesforce First Forms | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
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Forms & Experience Studio: Capture, validate, and sync data instantly with no code. Titan's bespoke form experiences drive smooth conversions.
| Metric | QuestionPro Surveys | Salesforce First Forms |
|---|---|---|
| Rating | 4.1 ★ | ★ 5.0 ★ |
| Total reviews | ★ 13 | 8 |
| Free plan | ★ Yes | — |
| Pricing | free_to_install | paid |
| Built for Shopify | — | — |
| Listed features | 3 | ★ 6 |
| Review velocity (30d) | — | 0 new |
| Languages | 1 supported | 16 supported |
| Listed since | Oct 2017 | May 2021 |
Based on the data on this page, Salesforce First Forms is the stronger choice for most Salesforce AppExchange merchants — 5.0★ vs QuestionPro Surveys's 4.1★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, QuestionPro Surveys offers a free tier (free_to_install) while Salesforce First Forms starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Salesforce First Forms; mid-market and enterprise merchants with specific feature requirements should evaluate both — QuestionPro Surveys's 13-review base may include the workflow context that matches your specific use case better than Salesforce First Forms's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: QuestionPro Surveys audit • Salesforce First Forms audit
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| Last updated | — | — |
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| Keyword | QuestionPro Surveys | Salesforce First Forms |
|---|---|---|
| survey builder | #32 | #19 |
| surveys | #13 | #45 |
| survey | #13 | #54 |
| survey app | #26 | #66 |
| Signal | QuestionPro Surveys | Salesforce First Forms |
|---|---|---|
| Average rating | 4.1 ★ (13) | 5.0 ★ (8) |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +0 |
| Reviews · last 90 days | — | +0 |
QuestionPro Surveys is the cheaper option — it offers a free plan (free_to_install). Salesforce First Forms starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
Salesforce First Forms has the higher average rating (5.0★ from 8 reviews) compared to QuestionPro Surveys (4.1★ from 13 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. QuestionPro Surveys fits better if you prioritize broader integrations; Salesforce First Forms is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. QuestionPro Surveys has more onboarding documentation maturity (13 reviews vs 8), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
QuestionPro Surveys typically suits early-stage and growth-mode stores based on its review-base composition (13 reviews). Salesforce First Forms aligns more with early-stage and growth-mode stores (8 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. QuestionPro Surveys and Salesforce First Forms both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Salesforce First Forms" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
