Cadalys Concierge™
Cadalys Concierge™ works seamlessly with Salesforce Cases and Knowledge. It is based on the Knowledge-Centered Support (KCS®) methodology developed by the Consortium for Service Innovation. The approach seeks to create content as a by-product of solving problems, evolve content based on demand and usage, develop a knowledge base of an organization's collective experience to-date, and recognize learning, collaboration, sharing and improving. Cadalys Concierge™ can operate on a single instance of Salesforce for companies that have all of their knowledge management and case management in Salesforce. For companies with multiple knowledge stores or multiple case management systems, Cadalys Concierge™ can integrate multiple instances of Salesforce as well as other Knowledge and ticketing systems across your enterprise.
Top keywords
- knowledge5×4.35%
- salesforce4×3.48%
- cadalys3×2.61%
- cadalys concierge3×2.61%
- concierge3×2.61%
- management3×2.61%
- multiple3×2.61%
- case2×1.74%
- case management2×1.74%
- companies2×1.74%
- content2×1.74%
- salesforce for companies2×1.74%
Commerce Studio | Shopify, eBay, Rithum & Omnichannel Inventory
Commerce Studio is a 100% Salesforce-native commerce operations platform that connects Shopify, eBay, Rithum, Amazon, Walmart, Magento, BigCommerce, Newegg, Shippo, and Salesforce into one unified workspace. Extend Salesforce Order Management with advanced order management, warehouse management, returns, shipping, and OCI Omnichannel Inventory capabilities—all without leaving Salesforce. Automatically synchronize customers, orders, inventory, fulfillment, shipping, and marketplace activity into Salesforce. Commerce Studio matches orders to existing customer records, giving your sales, service, and operations teams a complete 360° view across every storefront, marketplace, and sales channel. Streamline order management, inventory control, warehouse operations, RMAs, shipping, and customer service while improving visibility across your business. Additional integrations with NetSuite, QuickBooks Online, TaxJar, Avalara, and Shippo help retailers centralize finance, fulfillment, inventory, and customer operations in one Salesforce-native platform.
Top keywords
- inventory4×3.17%
- management4×3.17%
- operations4×3.17%
- salesforce4×3.17%
- commerce3×2.38%
- customer3×2.38%
- order3×2.38%
- order management3×2.38%
- shipping3×
