Language IO for vs Language I/O Social — Salesforce

Language IO for Salesforce Case vs Language I/O Social Messaging Chat Translation

Side-by-side comparison · 24 data points

Language IO for Salesforce Case

5.0·4reviews

Provide email support for your customers in 150+ languages, right inside Salesforce Case. AI translation that's accurate, on-brand, and enterprise-secure, with zero data retention and linguistic expert services included. Live in a day.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Language IO for Salesforce Case	Language I/O Social Messaging Chat Translation
Tagline	“Provide email support for your customers in 150+ languages, right inside Salesforce Case. AI translation that's accurate, on-brand, and enterprise-secure, with zero data retention and linguistic expert services included. Live in a day.”235 chars	“Language IO for Enhanced Chat is the most secure and business-accurate real-time translation solution for customer service with zero data retention.”148 chars
Description	643 / 2000 chars32% used	1195 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfifrde+11 more	nlenfifrde+11 more
Platforms	Shopify	Shopify
Developer	Language IO	Language IO

At a glance

9 metrics · auto-computed

Feature comparison between Language IO for Salesforce Case: Fast, accurate and secure translations and Language I/O Social Messaging Chat Translation
Metric	Language IO for Salesforce Case: Fast, accurate and secure translations	Language I/O Social Messaging Chat Translation
Rating	5.0 ★	—
Total reviews	4	0
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	3	★ 6
Languages	16 supported	16 supported
Listed since	Jun 2016	Jul 2022

Listed	June 14, 2016	July 28, 2022

Last updated	—	—

3. Features

As listed by each developer

Language IO for Salesforce Case

Accurate by design: Translations that reflect your brand voice, honor your product terminology, and stay clean. Language IO builds in your glossaries, prompts, formality rules, and toxicity filters so every customer interaction is accurate and on-brand
Security without compromise: Your customer data stays yours. In-transit PII masking, zero data retention, and compliance with GDPR, ISO 27001, ISO 42001, HIPAA, SOC2, PCI-DSS, and CCPA. We only integrate with models that agree not to store your data.
We’re language experts so you don’t have to be: Technology built by language experts, backed by those same experts. Language IO helps you configure glossaries, formality rules, and quality reviews so your team can manage without a linguistics degree.

Language I/O Social Messaging Chat Translation

Airtight security: Automatically masks PII before translation and never stores any customer data. Compliant with all the latest security standards including GDPR, ISO 27001, PCI and CCPA. Integrates only with MT engines that agree not to store any data.
High accuracy: Intelligently selects the best model for every conversation from world’s leading MT engines like Google and DeepL, vetted for your security. Delivers context-aware translations in your brand voice, even for jargon, slang and typos.
Easy setup: Natively built for Salesforce Enhanced Chat. Setup takes less than 24 hours. Accurately translate in 150+ languages virtually overnight, right within Salesforce, without disruption to existing processes and workflows.
Reduce costs: Expand to new markets, improve operational flexibility and save costs — all with your current team, without hiring multilingual agents. Get one-time translations of frequently used messaging to reuse when you need, saving time and money.
No disruptions: Even while tackling high support volumes, off-season lulls, translation engine outages and everything else, you’ll always get instant, high-quality translation for your ongoing messaging conversations.
Excellent customer experience: While you provide delightful customer experiences, our team is here to support you from onboarding to ongoing strategy. Plus, our transparent, all-inclusive pricing means no hidden fees or additional charges.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Language IO for Salesforce Case	Language I/O Social Messaging Chat Translation
expert services included	#2	Not ranked
ai translation that	#4	Not ranked
translation	#5	Not ranked

9. App details

Long-form description · keyword frequency

Language IO for Salesforce Case

Language IO lets your customer service agents support customers in 150+ languages in real time, right inside Salesforce Email Translation or Case Translation. No multilingual hiring. No new tools or workflows. No process changes. Your agents keep working the way they already do. Language IO handles the translation in the background with linguistic experts ready to assist. We’re the only solution that will contractually guarantee translation quality and latency SLAs. Setup takes less than 24 hours. We’ll prove it with a free POC. Plus, we work across your entire Salesforce environment including Enhanced Chat, Knowledge, Case and eMail.

Top keywords

translation4×4.00%
agents2×2.00%
case2×2.00%
email2×2.00%
io2×2.00%
language2×2.00%
language io2×2.00%
salesforce2×2.00%

Language I/O Social Messaging Chat Translation

Language IO is the most secure and business-accurate translation platform native to Salesforce. Language IO enables your customer service agents to support customers in any language in real time, no language skills or additional hiring needed. Agents can chat with global customers in 150+ languages within the Salesforce environment, without changing their existing processes or switching windows. Language IO aggregates the world’s leading neural machine translation (NMT) engines and layers our AI on top of them. For each translation request that comes through to our server, our AI intelligently detects the best model based on the domain, language pair, etc., and ensures you always get the best translation possible. With in-transit PII masking and zero data retention, we’re the most secure translation solution for Salesforce. We’re compliant with the latest security standards like ISO-27001, GDPR, CCPA and PCI-DSS. Unlike other translation management systems or AI translation providers, there’s no need for painful onboarding or training. Setup takes less than 24 hours, and you can get your enterprise up and running with live, real-time chat translations in less than a day.

Top keywords

translation7×3.80%
language6×3.26%
ai3×1.63%
io3×1.63%
language io3×1.63%
salesforce3×1.63%
agents2×1.09%
chat2×1.09%
customers2×1.09%
less2×1.09%
re2×1.09%
secure2×1.09%

Frequently asked

Common questions about this comparison

Is Language IO for Salesforce Case: Fast, accurate and secure translations or Language I/O Social Messaging Chat Translation cheaper?

Both Language IO for Salesforce Case: Fast, accurate and secure translations and Language I/O Social Messaging Chat Translation offer paid plans only. Language IO for Salesforce Case: Fast, accurate and secure translations starts at paid; Language I/O Social Messaging Chat Translation starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Language IO for Salesforce Case: Fast, accurate and secure translations or Language I/O Social Messaging Chat Translation?

It depends on what you're optimizing for. Language IO for Salesforce Case: Fast, accurate and secure translations fits better if you prioritize rating consistency; Language I/O Social Messaging Chat Translation is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Language IO for Salesforce Case: Fast, accurate and secure translations or Language I/O Social Messaging Chat Translation?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Language IO for Salesforce Case: Fast, accurate and secure translations has more onboarding documentation maturity (4 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Language IO for Salesforce Case: Fast, accurate and secure translations typically suits early-stage and growth-mode stores based on its review-base composition (4 reviews). Language I/O Social Messaging Chat Translation aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Language IO for Salesforce Case vs Language I/O Social Messaging Chat Translation

Language IO for Salesforce Case

1. Listing metadata

Language I/O Social Messaging Chat Translation

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Language IO for Salesforce Case · 5 changes

Language I/O Social Messaging Chat Translation · 3 changes

9. App details

Frequently asked

Is Language IO for Salesforce Case: Fast, accurate and secure translations or Language I/O Social Messaging Chat Translation cheaper?

Should I choose Language IO for Salesforce Case: Fast, accurate and secure translations or Language I/O Social Messaging Chat Translation?

Which is faster to set up, Language IO for Salesforce Case: Fast, accurate and secure translations or Language I/O Social Messaging Chat Translation?

Which works better for small vs large Salesforce AppExchange stores?

See full keyword rankings, install trends, and weekly alerts

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