Side-by-side comparison · 24 data points
Simplesat is the easiest way to capture CSAT, NPS, and CES customer feedback and integrate back to Salesforce. Embed the fun, interactive customer surveys directly in Salesforce emails. Feedback can create custom objects or update contact custom fields.
| Formstack - Native form builder & data collection for Salesforce | Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 | |
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Formstack Forms for Salesforce is a 100% native Salesforce form builder. Dynamically prefill forms, generate and update records, and connect to any standard or custom object within your Salesforce account. Click "Get it Now" for a free 14-day trial!
| Metric | Formstack - Native form builder & data collection for Salesforce | Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | ★ 213 | 1 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | — | 2 tiers |
| Listed features | 3 | 3 |
| Review velocity (30d) | 0 new | — |
| Languages | 1 supported | 16 supported |
| Listed since | Sep 2014 | Nov 2022 |
Based on the data on this page, Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Formstack - Native form builder & data collection for Salesforce's 4.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Formstack - Native form builder & data collection for Salesforce at paid, Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Formstack - Native form builder & data collection for Salesforce has the larger user base (213 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰; mid-market and enterprise admins with specific feature requirements should evaluate both — Formstack - Native form builder & data collection for Salesforce's 213-review base may include the workflow context that matches your specific use case better than Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Formstack - Native form builder & data collection for Salesforce audit • Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 audit
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| Keyword | Formstack - Native form builder & data collection for Salesforce | Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 |
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| survey builder | #9 | #55 |
| surveys | #57 | #20 |
| feedback form | #32 | #45 |
| survey app | #68 | #15 |
| contact | #9 | #85 |
| Signal | Formstack - Native form builder & data collection for Salesforce | Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 |
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| Average rating | 4.7 ★ (213) | 5.0 ★ (1) |
| Rating distribution | 50% 40% 30% 20% 1100% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +0 | — |
| Reviews · last 90 days | +1 | — |
Customer Support is Nonexistent I am so disappointed in the lack of support there is for this product. You can never get anyone on the phone. You have to submit a ticket (you don't get any kind of confirmation or copy of your submission btw). You wait and get an email that typically consists of a reference to instruc
Both Formstack - Native form builder & data collection for Salesforce and Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 offer paid plans only. Formstack - Native form builder & data collection for Salesforce starts at paid; Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 starts at paid. Compare the per-tier features in the Pricing section above before committing.
Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 has the higher average rating (5.0★ from 1 reviews) compared to Formstack - Native form builder & data collection for Salesforce (4.7★ from 213 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Formstack - Native form builder & data collection for Salesforce has the deeper published review base (213 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
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Formstack - Native form builder & data collection for Salesforce typically suits early-stage and growth-mode teams based on its published review base (213 reviews). Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Formstack - Native form builder & data collection for Salesforce and Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰 both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Simplesat - NPS, CSAT, CES surveys your customers will love! 🥰" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.