Side-by-side comparison · 24 data points
Dotdigital's deep integration with Salesforce gives you full access to the data that enables you to do smarter omnichannel marketing and engage customers across all touchpoints.
| dotdigital Engagement Cloud for Salesforce | DESelect Segment for Salesforce Marketing Cloud | |
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| Description | ||
| Screenshots | — | — |
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DESelect Segment is an intuitive drag-and-drop solution for Salesforce Marketing Cloud, enabling marketers to easily segment their audience and streamline their process in SFMC without the need to write SQL. Download and install for free!
| Metric | dotdigital Engagement Cloud for Salesforce | DESelect Segment for Salesforce Marketing Cloud |
|---|---|---|
| Rating | 4.5 ★ | ★ 5.0 ★ |
| Total reviews | 15 | ★ 41 |
| Free plan | — | ★ Yes |
| Pricing | paid | freemium |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed features | ★ 5 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | Mar 2014 | Mar 2020 |
Based on the data on this page, DESelect Segment for Salesforce Marketing Cloud is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs dotdigital Engagement Cloud for Salesforce's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, DESelect Segment for Salesforce Marketing Cloud offers a free tier (freemium) while dotdigital Engagement Cloud for Salesforce starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Recommended by size: small/early-stage admins who need fast install and low risk should default to DESelect Segment for Salesforce Marketing Cloud; mid-market and enterprise admins with specific feature requirements should evaluate both — dotdigital Engagement Cloud for Salesforce's 15-review base may include the workflow context that matches your specific use case better than DESelect Segment for Salesforce Marketing Cloud's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: dotdigital Engagement Cloud for Salesforce audit • DESelect Segment for Salesforce Marketing Cloud audit
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| Keyword | dotdigital Engagement Cloud for Salesforce | DESelect Segment for Salesforce Marketing Cloud |
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| audience | #11 | #10 |
DESelect Segment for Salesforce Marketing Cloud is the cheaper option — it offers a free plan (freemium). dotdigital Engagement Cloud for Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
DESelect Segment for Salesforce Marketing Cloud has the higher average rating (5.0★ from 41 reviews) compared to dotdigital Engagement Cloud for Salesforce (4.5★ from 15 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
DESelect Segment for Salesforce Marketing Cloud holds the higher average rating (5.0★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. DESelect Segment for Salesforce Marketing Cloud has the deeper published review base (41 vs 15), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
dotdigital Engagement Cloud for Salesforce typically suits early-stage and growth-mode teams based on its published review base (15 reviews). DESelect Segment for Salesforce Marketing Cloud typically suits early-stage and growth-mode teams based on its published review base (41 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. dotdigital Engagement Cloud for Salesforce and DESelect Segment for Salesforce Marketing Cloud both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from dotdigital Engagement Cloud for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.