Side-by-side comparison · 24 data points
The ServiceMax FieldFX® product suite is a complete mobile field operations platform built for oilfield, industrial and environmental services companies. FieldFX provides features for e-field ticketing, quotes, asset management, scheduling & more.
| ServiceMax FieldFX® | Arrivy | Operations Cloud ™ For Better Operations | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
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Arrivy is field service operations software for Salesforce that connects sales, operations, crews, and customers to schedule jobs, dispatch teams, optimize routes, track progress, capture forms, and automate customer updates.
| Metric | ServiceMax FieldFX® | Arrivy | Operations Cloud ™ For Better Operations |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | ★ 7 | 2 |
| Free plan | — | ★ Yes |
| Pricing | paid | free_to_install |
| Pricing tiers | 1 tier | — |
| Listed features | 3 | ★ 4 |
| Languages | 16 supported | 1 supported |
| Listed since | Oct 2013 | Oct 2021 |
ServiceMax FieldFX® and Arrivy | Operations Cloud ™ For Better Operations are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
On pricing, Arrivy | Operations Cloud ™ For Better Operations offers a free tier (free_to_install) while ServiceMax FieldFX® starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ServiceMax FieldFX® audit • Arrivy | Operations Cloud ™ For Better Operations audit
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| Last updated | — | — |
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| Keyword | ServiceMax FieldFX® | Arrivy | Operations Cloud ™ For Better Operations |
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| optimize routes | Not ranked | #3 |
| keeping teams | Not ranked | #6 |
| routes | Not ranked | #7 |
| contract form | #113 | Not ranked |
| contract | #117 | Not ranked |
Arrivy | Operations Cloud ™ For Better Operations is the cheaper option — it offers a free plan (free_to_install). ServiceMax FieldFX® starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
ServiceMax FieldFX® (5.0★, 7 reviews) and Arrivy | Operations Cloud ™ For Better Operations (5.0★, 2 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. ServiceMax FieldFX® does carry the larger published review base (7 vs 2). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. ServiceMax FieldFX® has the deeper published review base (7 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
ServiceMax FieldFX® typically suits early-stage and growth-mode teams based on its published review base (7 reviews). Arrivy | Operations Cloud ™ For Better Operations typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. ServiceMax FieldFX® and Arrivy | Operations Cloud ™ For Better Operations both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Arrivy | Operations Cloud ™ For Better Operations" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.