Side-by-side comparison · 24 data points
Work with Salesforce data directly in Excel. Import, export, bulk update records, run SOQL queries, and streamline repeatable data tasks.
| XL-Connector (formerly Enabler4Excel) | Help Desk Migration | |
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| Description | ||
| Screenshots | — | — |
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Salesforce import. Streamline data import to Salesforce Service Cloud with Help Desk Migration. Enjoy the simple mapping and free Demo for an optimized, secure, and lightning-fast migration.
| Metric | XL-Connector (formerly Enabler4Excel) | Help Desk Migration |
|---|---|---|
| Rating | ★ 4.8 ★ | 4.8 ★ |
| Total reviews | ★ 228 | 4 |
| Free plan | ★ Yes | — |
| Pricing | freemium | paid |
| Pricing tiers | — | 1 tier |
| Listed features | 6 | ★ 9 |
| Languages | 1 supported | 1 supported |
| Listed since | Nov 2013 | May 2023 |
XL-Connector (formerly Enabler4Excel) and Help Desk Migration are evenly matched on rating (4.8★ vs 4.8★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
On pricing, XL-Connector (formerly Enabler4Excel) offers a free tier (freemium) while Help Desk Migration starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
XL-Connector (formerly Enabler4Excel) has the larger user base (228 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Help Desk Migration's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: XL-Connector (formerly Enabler4Excel) audit • Help Desk Migration audit
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| Keyword | XL-Connector (formerly Enabler4Excel) | Help Desk Migration |
|---|---|---|
| data management | #2 | Not ranked |
| data migration | Not ranked | #2 |
| migration | Not ranked | #2 |
| accommodate both simple | Not ranked | #3 |
| metadata management | #6 | Not ranked |
XL-Connector (formerly Enabler4Excel) is the cheaper option — it offers a free plan (freemium). Help Desk Migration starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
XL-Connector (formerly Enabler4Excel) (4.8★, 228 reviews) and Help Desk Migration (4.8★, 4 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
XL-Connector (formerly Enabler4Excel) holds the higher average rating (4.8★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. XL-Connector (formerly Enabler4Excel) has the deeper published review base (228 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
XL-Connector (formerly Enabler4Excel) typically suits early-stage and growth-mode teams based on its published review base (228 reviews). Help Desk Migration typically suits early-stage and growth-mode teams based on its published review base (4 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. XL-Connector (formerly Enabler4Excel) and Help Desk Migration both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Help Desk Migration" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
