AMC's DaVinci: XiPaaS vs Commercient SYNC™ — Salesforce

Commercient SYNC™ between Infor LN (Baan) and Salesforce vs AMC's DaVinci

Side-by-side comparison · 24 data points

Commercient SYNC™ between Infor LN (Baan) and Salesforce

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AI-powered SYNC that brings your Infor LN(Baan) data—accounts, orders, contacts, products, and more—right into Salesforce. Everything you need, always ready.

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1. Listing metadata

Field-level data

	AMC's DaVinci	Commercient SYNC™ between Infor LN (Baan) and Salesforce
Tagline	“Most contact centers are built around vendor constraints. DaVinci flips that model. It gives you a flexible orchestration layer inside Salesforce that connects your CRM, CCaaS platforms, AI services, and internal systems, so you design your experience.”253 chars	“AI-powered SYNC that brings your Infor LN(Baan) data—accounts, orders, contacts, products, and more—right into Salesforce. Everything you need, always ready. ”158 chars
Description	1160 / 2000 chars58% used	963 / 2000 chars48% used
Screenshots	—	—
Languages	en	enfrdees
Platforms	Salesforce	Salesforce
Developer	AMC Technology	Commercient LLC

At a glance

8 metrics · auto-computed

Feature comparison between AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise and Commercient SYNC™ between Infor LN (Baan) and Salesforce
Metric	AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise	Commercient SYNC™ between Infor LN (Baan) and Salesforce
Rating	5.0 ★	—
Total reviews	19	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 2 tiers
Listed features	★ 9	5
Languages	1 supported	4 supported
Listed since	Oct 2013	Dec 2016

Last updated	—	—

3. Features

As listed by each developer

AMC's DaVinci

Orchestrate CRM, CCaaS, and AI in One Layer Connect Salesforce, telephony, and AI services into a unified, real-time interaction experience.
Connect Without Replacing Your Stack Work across existing carriers and CCaaS platforms, no rip-and-replace required.
Real-Time Signal Coordination Capture call events, transcription, and CRM context to power workflows as interactions happen.
AI Applied Where It Matters Route tasks and interactions to the right AI models, controlling cost and outcomes.
Process Once, Use Everywhere Turn a single interaction stream into summaries, QA insights, analytics, and next steps.
Unified Agent Experience in Salesforce Deliver screen pops, call controls, and AI guidance in one workspace without switching systems.
Incremental Modernization, No Disruption Introduce AI, automation, and routing changes in phases without large-scale migrations.
Full Data Ownership and Control Maintain control of interaction data, transcripts, and compliance within your architecture.
Built for Complex, Multi-System Environments Designed for enterprises running hybrid, on-prem, and cloud contact center ecosystems.

Commercient SYNC™ between Infor LN (Baan) and Salesforce

Commercient SYNC is available for Oracle e-Business Suite, Infor LN 6.1, Infor LN 1.3 and up, NetSuite, JD Edwards EnterpriseOne, and Infor SyteLine.
Commercient’S SYNC for Infor LN (Baan) and Salesforce successfully replicates the data between your ERP software and CRM software. Easily and quickly deployed, Commercient SYNC makes all of your Baan data available on Salesforce.
Commercient has carefully crafted the relationships with data objects in Salesforce so that you may decide which data objects you want displayed. Records are linked together so that you can navigate between invoices, sales orders, and other related data.
Commercient's SYNC is compatible with Salesforce products like Marketing Cloud, B2B Commerce Cloud, Health Cloud, Experience Cloud, Customer Data Platform, Service Cloud, Manufacturing Cloud, Nonprofit Cloud, Hyperforce, and more.
Empower your account executives with immediate access to up-to-date information, thereby increasing customer satisfaction. Simultaneously, this efficiency cuts costs and drives profitability.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	AMC's DaVinci	Commercient SYNC™ between Infor LN (Baan) and Salesforce
technology	#7	Not ranked
without switching	#8	Not ranked
platforms	#8	Not ranked

7. App details

Long-form description · keyword frequency

AMC's DaVinci

Most platforms assume your workflows will adapt to them. In reality, your environment is already complex, multiple systems, multiple channels, and competing priorities. DaVinci connects those systems and lets you design experiences that reflect how your business operates, without forcing a platform replacement. Whether you’re integrating new technology, adding functionalities, or planning a migration, DaVinci gives you the tools to make it happen. A layered approach of pre-built, low code/ no code, and completely custom DaVinci apps to cover every use case from basic to highly complex. Explore AI, plug standard out-of-the-box CTI features (screen pop, click to dial,etc), or address specific industry needs without disrupting workflows. With an open API, DaVinci lets you adapt the platform to your requirements, or you can partner with AMC Technology’s Professional Services for a tailored solution. Gain improved efficiency, enhanced customer experiences, and full control over sensitive data—perfect for enterprises aiming to transform modern customer service operations. More Information: https://www.amctechnology.com/integrations/salesforce/

Top keywords

davinci4×2.41%
adapt2×1.20%
code2×1.20%
complex2×1.20%
customer2×1.20%
experiences2×1.20%
multiple2×1.20%
platform2×1.20%
systems2×1.20%
technology2×1.20%
without2×1.20%
workflows2×1.20%

Commercient SYNC™ between Infor LN (Baan) and Salesforce

Commercient has carefully crafted the SYNC app for Infor LN (Baan) and Salesforce so that you can pick and choose which data objects you want to be displayed in Salesforce for everyone to see or only a select few people to see. With a complete view of your data in Salesforce, you can navigate between invoices, sales orders, and other data without the hassle of switching back and forth between multiple systems. - Enhance customer service effectiveness with a 360° view of your customers. - Eliminate redundant customer information with automated two-way integration. - Comfortably manage business relationships, inventory, and invoices. Commercient specializes in developing apps that comfortably connect your Enterprise Resource Planning (ERP) system with Salesforce CRM and B2B eCommerce portals. Our integration applications increase business insights by enabling you to access your data from anywhere, anytime, using almost any desktop or mobile device.

Top keywords

data4×2.76%
salesforce4×2.76%
between2×1.38%
business2×1.38%
comfortably2×1.38%
commercient2×1.38%
customer2×1.38%
integration2×1.38%
invoices2×

Frequently asked

Common questions about this comparison

Is AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise or Commercient SYNC™ between Infor LN (Baan) and Salesforce cheaper?

Both AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise and Commercient SYNC™ between Infor LN (Baan) and Salesforce offer paid plans only. AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise starts at paid; Commercient SYNC™ between Infor LN (Baan) and Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise or Commercient SYNC™ between Infor LN (Baan) and Salesforce?

AppRanks cannot separate these two on rating, because neither publishes one. AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise does carry the larger published review base (19 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise or Commercient SYNC™ between Infor LN (Baan) and Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise has the deeper published review base (19 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise typically suits early-stage and growth-mode teams based on its published review base (19 reviews). Commercient SYNC™ between Infor LN (Baan) and Salesforce typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Commercient SYNC™ between Infor LN (Baan) and Salesforce vs AMC's DaVinci

Commercient SYNC™ between Infor LN (Baan) and Salesforce

1. Listing metadata

AMC's DaVinci

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

AMC's DaVinci · 0 changes

Commercient SYNC™ between Infor LN (Baan) and Salesforce · 1 changes

7. App details

Frequently asked

Is AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise or Commercient SYNC™ between Infor LN (Baan) and Salesforce cheaper?

Should I choose AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise or Commercient SYNC™ between Infor LN (Baan) and Salesforce?

Which is faster to set up, AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise or Commercient SYNC™ between Infor LN (Baan) and Salesforce?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

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