Coveo for Salesforce vs Oktana Account Map — Salesforce

Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering vs Oktana Account Map

Side-by-side comparison · 24 data points

Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering

5.0·62reviews

With Coveo, you can unify data across your systems, reduce agent search time, and boost customer satisfaction. Try Coveo today to increase efficiency and drive higher engagement.

Shopifypaid

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1. Listing metadata

Field-level data

	Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering	Oktana Account Map
Tagline	“With Coveo, you can unify data across your systems, reduce agent search time, and boost customer satisfaction. Try Coveo today to increase efficiency and drive higher engagement.”178 chars	“Get a clear view of where your customers are located without leaving your org. With this LWC you can see your customers’ local time, and even their birthday. Three important personal details to optimize your time, meetings, and business conversations.”251 chars
Description	1104 / 2000 chars55% used	494 / 2000 chars25% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Shopify	Shopify
Developer	Coveo	Oktana

At a glance

9 metrics · auto-computed

Feature comparison between Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering and Oktana Account Map
Metric	Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering	Oktana Account Map
Rating	5.0 ★	—
Total reviews	62	0
Free plan	—	★ Yes
Pricing	paid	free
Built for Shopify	—	—
Pricing tiers	1 tier	—
Listed features	3	3
Languages	16 supported	1 supported
Listed since	Feb 2013	Jun 2021

Listed	February 20, 2013	June 11, 2021

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering	Oktana Account Map
salesforce commerce cloud	#1	Not ranked
clouds	#1	Not ranked
ai-powered payroll agent	#7	Not ranked

9. App details

Long-form description · keyword frequency

Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering

Coveo for Salesforce transforms your Salesforce experience with AI-powered search, recommendations, and generative answering. Designed for organizations looking to streamline operations, deliver exceptional customer service, and provide seamless, personalized experiences, Coveo delivers value at every digital touchpoint. AI-Powered Search & Generative Answering ➡ Equip agents with AI-powered tools that unify content from various sources, delivering real-time, contextual information without the need for content migration. ➡ With generative answering, agents spend less time searching and more time engaging with customers, improving first contact resolutions and overall satisfaction. Machine Learning ➡ Coveo identifies relevant keywords in large blocks of text using Intelligent Term Detection to provide contextual content recommendations. ➡ Coveo uses smart context to automatically boost or filter content with matching product metadata. Insight Panel and User Actions ➡ Coveo uses Automatic Relevance Tuning (ART) to automatically boost relevant results based on previous interactions.

Top keywords

coveo5×3.65%
content4×2.92%
ai-powered3×2.19%
answering3×2.19%
generative3×2.19%
generative answering3×2.19%
agents2×1.46%
ai-powered search2×1.46%
automatically2×1.46%
automatically boost2×1.46%
boost2×1.46%
contextual2×1.46%

Oktana Account Map

With the Oktana Account Map, you get a clear view of where your customers are in the world, and their local time. It shows contact locations and allows you to filter by birthdays, contacts you own, and new contacts this week. You maintain control of how many customers are placed on the map. The Oktana Account Map leverages the IP Geolocation API, which was created to provide an economical and accurate API solution for determining the approximate physical location of a virtual address(IP).

Top keywords

map3×3.57%
account2×2.38%
account map2×2.38%
api2×2.38%
contacts2×2.38%
customers2×2.38%
ip2×2.38%
oktana2×2.38%
oktana account2×2.38%
oktana account map2×2.38%

Frequently asked

Common questions about this comparison

Is Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering or Oktana Account Map cheaper?

Oktana Account Map is the cheaper option — it offers a free plan (free). Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering or Oktana Account Map?

It depends on what you're optimizing for. Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering fits better if you prioritize rating consistency; Oktana Account Map is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering or Oktana Account Map?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering has more onboarding documentation maturity (62 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering typically suits early-stage and growth-mode stores based on its review-base composition (62 reviews). Oktana Account Map aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering vs Oktana Account Map

Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering

1. Listing metadata

Oktana Account Map

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering or Oktana Account Map cheaper?

Should I choose Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering or Oktana Account Map?

Which is faster to set up, Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering or Oktana Account Map?

Which works better for small vs large Salesforce AppExchange stores?

See full keyword rankings, install trends, and weekly alerts

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Can I migrate data between Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering and Oktana Account Map?