Which works better for small vs large Salesforce AppExchange admins?

Coveo - AI-Powered Search & Recommendations for Salesforce typically suits early-stage and growth-mode teams based on its published review base (62 reviews). Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists typically suits early-stage and growth-mode teams based on its published review base (238 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Coveo - AI-Powered vs Survey Vista : 100% — Salesforce

Survey Vista vs Coveo - AI-Powered Search & Recommendations for Salesforce

Side-by-side comparison · 24 data points

Survey Vista

5.0·238reviews

Automate customer feedback surveys (CSAT, NPS, CES, VoC) in Salesforce on case close, pre-filled forms, assessments, checklists & data collection. Trigger actions & alerts, create cases, launch flows, and close customer feedback loops — inside Salesforce.

salesforcefreemium

Change

1. Listing metadata

Field-level data

	Coveo - AI-Powered Search & Recommendations for Salesforce	Survey Vista
Tagline	“With Coveo, you can unify data across your systems, reduce agent search time, and boost customer satisfaction. Try Coveo today to increase efficiency and drive higher engagement.”178 chars	“Automate customer feedback surveys (CSAT, NPS, CES, VoC) in Salesforce on case close, pre-filled forms, assessments, checklists & data collection. Trigger actions & alerts, create cases, launch flows, and close customer feedback loops — inside Salesforce.”255 chars
Description	1104 / 2000 chars55% used	1200 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfifrde+11 more	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Coveo

At a glance

9 metrics · auto-computed

Feature comparison between Coveo - AI-Powered Search & Recommendations for Salesforce and Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists
Metric	Coveo - AI-Powered Search & Recommendations for Salesforce	Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists
Rating	★ 5.0 ★	5.0 ★
Total reviews	62	★ 238
Free plan	—	★ Yes
Pricing	paid	freemium
Pricing tiers	1 tier	—
Listed features	3	★ 9
Review velocity (30d)	—	3 new
Languages	16 supported	16 supported
Listed since	Feb 2013	Jun 2020

AppRanks verdict

Generated from live data on this page

The call

Coveo - AI-Powered Search & Recommendations for Salesforce and Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

On pricing, Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists offers a free tier (freemium) while Coveo - AI-Powered Search & Recommendations for Salesforce starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists has the larger user base (238 reviews vs 62), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Coveo - AI-Powered Search & Recommendations for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Coveo - AI-Powered Search & Recommendations for Salesforce audit • Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists audit

Listed	February 20, 2013	June 19, 2020

Last updated	—	—

3. Features

As listed by each developer

Coveo - AI-Powered Search & Recommendations for Salesforce

UNIFIED ACCESS ACROSS CLOUDS ➡ Connect knowledge from 30+ data sources and 100+ systems across Salesforce Clouds (Sales, Service, Commerce, Experience, etc.).
RELEVANT GENERATIVE ANSWERING ➡ Automate customer support with AI-generated answers, improving case deflection by up to 20% and increasing call center efficiency.
OPTIMIZED PRODUCT DISCOVERY ➡ Enhance commerce experiences with predictive search, faceting, and personalized recommendations to drive conversions.

Survey Vista

Platform Difference ✔ 100% native Salesforce Intelligence & Action Platform ✔ Signals captured inside Salesforce org — zero integration tax ✔ AI triggers automated actions instantly ✔ Works with every Salesforce Cloud — no middleware ✔ No learning curve
Results That Matter ✔ Prevent churn: detect at-risk accounts early ✔ Grow revenue: surface upsell signals & automate advocacy ✔ Improve productivity: eliminate fragmented survey & forms sprawl ✔ Timely closed-loop actions for better customer experiences
Customer Lifecycle ✔ Lead capture web forms to Sales Cloud ✔ Trigger opportunity win-loss & onboarding survey ✔ Automate customer satisfaction surveys on case closure ✔ Map responses to any Salesforce record ✔ Close loop with automated follow-up actions
No-code Builder ✔ NPS, CSAT, CES & VoC survey in minutes ✔ 40+ questions: Rating, Signature, Consent… ✔ Multi-language forms pre-filled with Salesforce data ✔ Conditional logic, E-signature & native document generation ✔ Email, SMS, Chat, Experience Cloud
AI Analytics & Insights ✔ Built-in survey metrics dashboard ✔ Native data flow to Tableau, Power BI & CRM Analytics ✔ AI sentiment analysis & root cause insights ✔ Segment by Account, Contact & any Salesforce object ✔ Share insights across Salesforce org
Security & Compliance ✔ HIPAA, SOC 2, ISO 27001 & GDPR compliant — inherited from Salesforce ✔ All data stored within your Salesforce org ✔ No third-party servers, no middleware, no external exposure ✔ Role-based access control & permission management
Best Survey & Form App, 5-star, 222+ reviews ✔ Customer Feedback, Experience, Satisfaction & Net Promoter Score ✔ Employee Experience & onboarding surveys ✔ HIPAA-compliant assessment ✔ Offline pre-filled form & data collection ✔ In-app product feedback
Forms & Field Data Collection ✔ E-signatures & electronic web form submissions in Salesforce ✔ HIPAA & FedRAMP compliant data collection for Salesforce ✔ Offline mobile forms for field service & remote sites — auto-syncs online ✔ Document generation
Use Cases ✔ Patient intake, health checklists & clinical assessment ✔ Event registration, post-event & training feedback ✔ Employee onboarding, pulse & 360-feedback surveys ✔ Nonprofit program, volunteer & grant application forms ✔ Partner feedback survey

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Coveo - AI-Powered Search & Recommendations for Salesforce	Survey Vista
customer experience	#9	#3
customer experiences	#10	#3
experiences	#9	#4
powered	#7	#8
jotform	#72	#17

7. Quality signals

Reviews · velocity · latest sentiment

Signal	Coveo - AI-Powered Search & Recommendations for Salesforce	Survey Vista
Average rating	5.0 ★ (62)	5.0 ★ (238)
Rating distribution	5— 4— 3— 2— 1—	597% 43% 30% 20% 10%
Reviews · last 7 days	—	+0
Reviews · last 30 days	—	+3
Reviews · last 90 days	—	+7

5 latest reviews · each app

Coveo - AI-Powered Search & Recommendations for Salesforce

No reviews yet.

Survey Vista

8. App details

Long-form description · keyword frequency

Coveo - AI-Powered Search & Recommendations for Salesforce

Coveo for Salesforce transforms your Salesforce experience with AI-powered search, recommendations, and generative answering. Designed for organizations looking to streamline operations, deliver exceptional customer service, and provide seamless, personalized experiences, Coveo delivers value at every digital touchpoint. AI-Powered Search & Generative Answering ➡ Equip agents with AI-powered tools that unify content from various sources, delivering real-time, contextual information without the need for content migration. ➡ With generative answering, agents spend less time searching and more time engaging with customers, improving first contact resolutions and overall satisfaction. Machine Learning ➡ Coveo identifies relevant keywords in large blocks of text using Intelligent Term Detection to provide contextual content recommendations. ➡ Coveo uses smart context to automatically boost or filter content with matching product metadata. Insight Panel and User Actions ➡ Coveo uses Automatic Relevance Tuning (ART) to automatically boost relevant results based on previous interactions.

Top keywords

coveo5×3.65%
content4×2.92%
ai-powered3×2.19%
answering3×2.19%
generative3×2.19%
generative answering3×2.19%
agents2×1.46%
ai-powered search2×1.46%
automatically2×1.46%
automatically boost2×1.46%
boost2×1.46%
contextual2×1.46%

Survey Vista

SurveyVista is the only 100% Salesforce-native app for customer experience surveys, forms, assessments, checklists & data collection. Every response saves directly to Salesforce records — no middleware, no manual exports. AI-powered sentiment analysis predicts churn and triggers automated workflows so your team acts on every signal instantly. CAPTURE EVERY SIGNAL · NPS, CSAT, CES & VoC surveys triggered by any Salesforce lifecycle event · Post-project & post-interaction feedback on Case, Opportunity & Contact records · Employee engagement, onboarding & pulse surveys · Marketing & event registration forms · Healthcare checklists, patient assessments & HIPAA-compliant data collection · Nonprofit program, donation & volunteer forms · Offline mobile forms for field data collection at remote sites & field service · Built-in e-signature capture & document generation from survey & form responses · KPI/KRI data collection ACT INSTANTLY · Automate actions via Salesforce Flows at every lifecycle stage · Map responses to any Salesforce object or field in real time · AI-powered insights surface root causes & next-best actions · Close the loop — all inside the system your team uses every day

Top keywords

collection4×2.60%
data4×2.60%
data collection4×2.60%
forms4×2.60%
salesforce4×2.60%
field3×1.95%
surveys3×1.95%
actions2×1.30%

Frequently asked

Common questions about this comparison

Is Coveo - AI-Powered Search & Recommendations for Salesforce or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists cheaper?

Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists is the cheaper option — it offers a free plan (freemium). Coveo - AI-Powered Search & Recommendations for Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Coveo - AI-Powered Search & Recommendations for Salesforce or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?

Coveo - AI-Powered Search & Recommendations for Salesforce (5.0★, 62 reviews) and Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists (5.0★, 238 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Coveo - AI-Powered Search & Recommendations for Salesforce or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?

Coveo - AI-Powered Search & Recommendations for Salesforce holds the higher average rating (5.0★ vs 5.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Coveo - AI-Powered Search & Recommendations for Salesforce or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?

Both apps are one-click installs from the Salesforce AppExchange. Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists has the deeper published review base (238 vs 62), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Survey Vista vs Coveo - AI-Powered Search & Recommendations for Salesforce

Survey Vista

1. Listing metadata

Coveo - AI-Powered Search & Recommendations for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Coveo - AI-Powered Search & Recommendations for Salesforce · 0 changes

Survey Vista · 1 changes

7. Quality signals

5 latest reviews · each app

8. App details

Frequently asked

Is Coveo - AI-Powered Search & Recommendations for Salesforce or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists cheaper?

Which has better reviews, Coveo - AI-Powered Search & Recommendations for Salesforce or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?

Should I choose Coveo - AI-Powered Search & Recommendations for Salesforce or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?

Which is faster to set up, Coveo - AI-Powered Search & Recommendations for Salesforce or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?

See full keyword rankings, install trends, and weekly alerts

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