Distribution Engine vs Voxivo CTI — Salesforce

Distribution Engine vs Voxivo CTI Integration for Salesforce®

Side-by-side comparison · 24 data points

Distribution Engine

5.0·138reviews

Distribution Engine: The most comprehensive, no-code solution for leveling up your lead & case routing inside Salesforce. Automate lead distribution, case assignment, & round robin routing - based on workload, availability, skills, territory & more.

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1. Listing metadata

Field-level data

	Distribution Engine	Voxivo CTI Integration for Salesforce®
Tagline	“Distribution Engine: The most comprehensive, no-code solution for leveling up your lead & case routing inside Salesforce. Automate lead distribution, case assignment, & round robin routing - based on workload, availability, skills, territory & more.”250 chars	“Work within Salesforce® with the Award winning Voxivo unified communications platform in a single user interface.”113 chars
Description	1188 / 2000 chars59% used	1025 / 2000 chars51% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	NC Squared	Foehn
Listed	February 6, 2013	July 2, 2019
Last updated

At a glance

8 metrics · auto-computed

Feature comparison between Distribution Engine: Lead Assignment & Opportunity Routing. Round Robin. and Voxivo CTI Integration for Salesforce®
Metric	Distribution Engine: Lead Assignment & Opportunity Routing. Round Robin.	Voxivo CTI Integration for Salesforce®
Rating	5.0 ★	—
Total reviews	138	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	★ 3 tiers	1 tier
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	Feb 2013	Jul 2019

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Distribution Engine: Lead Assignment & Opportunity Routing. Round Robin. is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Voxivo CTI Integration for Salesforce®'s 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Distribution Engine: Lead Assignment & Opportunity Routing. Round Robin. at paid, Voxivo CTI Integration for Salesforce® at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Distribution Engine: Lead Assignment & Opportunity Routing. Round Robin. has the larger user base (138 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Voxivo CTI Integration for Salesforce®'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Distribution Engine: Lead Assignment & Opportunity Routing. Round Robin.; mid-market and enterprise admins with specific feature requirements should evaluate both — Voxivo CTI Integration for Salesforce®'s 0-review base may include the workflow context that matches your specific use case better than Distribution Engine: Lead Assignment & Opportunity Routing. Round Robin.'s broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Distribution Engine: Lead Assignment & Opportunity Routing. Round Robin. audit • Voxivo CTI Integration for Salesforce® audit

3. Features

As listed by each developer

Distribution Engine

🧠 Intelligent Lead Routing → No-code automated lead routing → Lead assignment rules in clicks, not Apex → Match leads by skill, workload or territory → Weighted round robin routing → Auto-dedupe and lead-to-account matching
🔀 Lead Assignment Distribution → Automate lead assignment across Salesforce → Round robin lead routing to keep distribution fair → Assign based on any Salesforce field → Account-based assignment for ABM
💼 Case Assignment Rules & SLA Management → No-code case assignment rules built in clicks → Automate case routing by priority, skill, availability → Track and enforce SLAs on every case → Auto-escalate overdue or breached cases
🔁 Round Robin Assignment → Fair, automatic round robin for Leads, Cases, and Opportunities → Weighted round robin - control rep record volume → Skip unavailable agents automatically → Works across any Salesforce object
🗺️ Territory Management → Define and manage territories inside Salesforce → Assign by geography, zip code, or region → Auto-stamp records with defined territories → Works with Salesforce Enterprise Territory Management
✅ Lead Matching & Account Assignment → Automatic lead-to-account matching in Salesforce → Match leads to existing Accounts and Contacts → De-duplicate leads before routing → Support ABM with account-based routing
📊 Track, Manage and Report → Monitor lead distribution, case assignment and performance → Full routing audit trail on every record → Auto-reassign overdue records → Monitor SLAs, response times and speed to lead in real time
☁️ 100% Salesforce Native → Everything built inside Salesforce - no new tools needed → No integrations, all data stays in your org → Works with Sales Cloud, Service Cloud, Revenue Cloud, and Financial Services Cloud
😌 Empower Ops & Revenue Teams → Reduce dependency on IT for routing rules → Point-and-click, no code required → Adjust routing rules on the fly → Scales from startup to enterprise

Voxivo CTI Integration for Salesforce®

Save time and reduce costs: Set-up and use the drag and drop Dial Plan Editor to create you own call flows without any technical expertise. You can scale Voxivo cloud up or down, adding extensions and respond rapidly to business cycles.
Maximise your productivity: Voxivo provides tools for effective collaboration including chat, video conferences, whiteboard sessions and screen sharing. All designed with a simple, intuitive and consistent user interface.
Stay connected With Voxivo’s easy-to-use mobile application keep the office in the palm of your hand. Work where ever you wish. With the right tools, you’ll never miss a call, conference or meeting.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Distribution Engine	Voxivo CTI Integration for Salesforce®
lead assignment	#1	Not ranked
lead distribution	#1	Not ranked
lead routing	#1	Not ranked

7. App details

Long-form description · keyword frequency

Distribution Engine

ROUTING & AUTOMATION 🔹 A Salesforce automation tool for Leads, Cases, Opportunities, and custom objects 🔹 Omni-channel routing across Sales Cloud and Service Cloud with availability-aware assignment LEAD MANAGEMENT & DATA QUALITY 🔹 Lead to account matching in Salesforce with deduplication - improve data quality before records reach a rep 🔹 Full audit trail and lead tracking on every routing decision SPEED TO LEAD 🔹 Instant assignment to reduce lead response time - auto-reassign stale or overdue records 🔹 Real-time speed-to-lead monitoring across every rep and team CASE MANAGEMENT & ESCALATION 🔹 Salesforce case management with automated triage, priority routing, and shift-based assignment 🔹 Escalation rules in Salesforce - auto-escalate and reassign before SLAs are breached BUILT FOR REVENUE OPERATIONS 🔹 A lead distribution tool for RevOps - configure and scale routing without developers 🔹 Works with Sales Cloud, Service Cloud, Revenue Cloud, and Financial Services Cloud THE ORIGINAL SALESFORCE LEAD ROUTING SOLUTION 🔹 Before Chili Piper, LeanData, Traction Complete & Ortoo Q-Assign 🔹 Benefit from our vast experience in Salesforce lead routing solutions

Top keywords

lead8×5.06%
routing7×4.43%
cloud6×3.80%
salesforce6×3.80%
assignment3×1.90%
management3×1.90%
automation2×1.27%
case2×1.27%
case management2×1.27%
data2×1.27%
data quality2×1.27%
escalation2×1.27%

Voxivo CTI Integration for Salesforce®

Integration to the Voxivo Award winning communications technology suite. • Native Salesforce Integration • Highly functional and simple to setup • Fully cloud delivered • Hotdesking • PCI Compliant transactions • Call analytics and cost management • Single support contact 24x7 • No hardware necessary • Work in the office or on the move • Leverage existing technology investment Key Benefits • Save time and improve agent productivity • Reduce average handling time • Serve your customers more efficiently Voxivo Cloud Phone Systems and Unified Communications provides a complete set of unified communications and productivity tools for the modern workplace. Voxivo works with a range of Cloud Phone System services as well as applications integrations, porting of UK and International telephone numbers, geographic and non-geographic numbers. 24/7 support service with published SLAs are in place to ensure that Voxivo remains perfectly aligned to your business. Easy to use, true cloud, intuitive design, done right.

Top keywords

cloud4×2.82%
voxivo4×2.82%
communications3×2.11%
cloud phone2×1.41%
integration2×1.41%
numbers2×1.41%
phone2×1.41%
productivity2×1.41%
support

Frequently asked

Common questions about this comparison

Is Distribution Engine: Lead Assignment & Opportunity Routing. Round Robin. or Voxivo CTI Integration for Salesforce® cheaper?

Both Distribution Engine: Lead Assignment & Opportunity Routing. Round Robin. and Voxivo CTI Integration for Salesforce® offer paid plans only. Distribution Engine: Lead Assignment & Opportunity Routing. Round Robin. starts at paid; Voxivo CTI Integration for Salesforce® starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Distribution Engine: Lead Assignment & Opportunity Routing. Round Robin. or Voxivo CTI Integration for Salesforce®?

AppRanks cannot separate these two on rating, because neither publishes one. Distribution Engine: Lead Assignment & Opportunity Routing. Round Robin. does carry the larger published review base (138 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Distribution Engine: Lead Assignment & Opportunity Routing. Round Robin. or Voxivo CTI Integration for Salesforce®?

Both apps are one-click installs from the Salesforce AppExchange. Distribution Engine: Lead Assignment & Opportunity Routing. Round Robin. has the deeper published review base (138 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Distribution Engine: Lead Assignment & Opportunity Routing. Round Robin. typically suits early-stage and growth-mode teams based on its published review base (138 reviews). Voxivo CTI Integration for Salesforce® typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Distribution Engine vs Voxivo CTI Integration for Salesforce®

Distribution Engine

1. Listing metadata

Voxivo CTI Integration for Salesforce®

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Distribution Engine · 1 changes

Voxivo CTI Integration for Salesforce® · 0 changes

7. App details

Frequently asked

Is Distribution Engine: Lead Assignment & Opportunity Routing. Round Robin. or Voxivo CTI Integration for Salesforce® cheaper?

Should I choose Distribution Engine: Lead Assignment & Opportunity Routing. Round Robin. or Voxivo CTI Integration for Salesforce®?

Which is faster to set up, Distribution Engine: Lead Assignment & Opportunity Routing. Round Robin. or Voxivo CTI Integration for Salesforce®?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

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