Is SUMO Scheduler | Online Appointment, Event, & Class Scheduling or Blackthorn Events - In-Person and Online Event Management & Registration cheaper?

Both SUMO Scheduler | Online Appointment, Event, & Class Scheduling and Blackthorn Events - In-Person and Online Event Management & Registration offer paid plans only. SUMO Scheduler | Online Appointment, Event, & Class Scheduling starts at paid; Blackthorn Events - In-Person and Online Event Management & Registration starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, SUMO Scheduler | Online Appointment, Event, & Class Scheduling or Blackthorn Events - In-Person and Online Event Management & Registration?

SUMO Scheduler | Online Appointment, Event, & Class Scheduling (4.9★, 39 reviews) and Blackthorn Events - In-Person and Online Event Management & Registration (5.0★, 273 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose SUMO Scheduler | Online Appointment, Event, & Class Scheduling or Blackthorn Events - In-Person and Online Event Management & Registration?

Blackthorn Events - In-Person and Online Event Management & Registration holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, SUMO Scheduler | Online Appointment, Event, & Class Scheduling or Blackthorn Events - In-Person and Online Event Management & Registration?

Both apps are one-click installs from the Salesforce AppExchange. Blackthorn Events - In-Person and Online Event Management & Registration has the deeper published review base (273 vs 39), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

SUMO Scheduler | Online Appointment, Event, & Class Scheduling typically suits early-stage and growth-mode teams based on its published review base (39 reviews). Blackthorn Events - In-Person and Online Event Management & Registration typically suits early-stage and growth-mode teams based on its published review base (273 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

SUMO Scheduler | vs Blackthorn Events — Salesforce

SUMO Scheduler | Online Appointment, Event, & Class Scheduling vs Blackthorn Events - In-Person and Online Event Management & Registration

Side-by-side comparison · 24 data points

SUMO Scheduler | Online Appointment, Event, & Class Scheduling

4.9·39reviews

Omnito (formerly SUMO Scheduler) is the AI-customer engagement platform for Salesforce. If you’ve used SUMO, you’re in the right place-same trusted solution, now expanded to unify scheduling, meeting intelligence & customer engagement in one platform.

salesforcepaid

Change

1. Listing metadata

Field-level data

	SUMO Scheduler \| Online Appointment, Event, & Class Scheduling	Blackthorn Events - In-Person and Online Event Management & Registration
Tagline	“Omnito (formerly SUMO Scheduler) is the AI-customer engagement platform for Salesforce. If you’ve used SUMO, you’re in the right place-same trusted solution, now expanded to unify scheduling, meeting intelligence & customer engagement in one platform.”251 chars	“Salesforce-native event management, payments, and A2P messaging. 600+ organizations across higher ed, nonprofit, healthcare, government, and corporate run events inside Salesforce. HIPAA-eligible, SOC 2 Type 2, PCI SAQ D. ”222 chars
Description	1200 / 2000 chars60% used	1109 / 2000 chars55% used
Screenshots	—	—
Languages	enfrdedait+1 more	en
Platforms	Salesforce	Salesforce
Developer	Omnito.ai	Blackthorn.io, Inc.

At a glance

8 metrics · auto-computed

Feature comparison between SUMO Scheduler | Online Appointment, Event, & Class Scheduling and Blackthorn Events - In-Person and Online Event Management & Registration
Metric	SUMO Scheduler \| Online Appointment, Event, & Class Scheduling	Blackthorn Events - In-Person and Online Event Management & Registration
Rating	4.9 ★	★ 5.0 ★
Total reviews	39	★ 273
Free plan	—	—
Pricing	paid	paid
Pricing tiers	★ 3 tiers	1 tier
Listed features	5	★ 9
Languages	6 supported	1 supported
Listed since	Jan 2013	Dec 2016

AppRanks verdict

Generated from live data on this page

The call

SUMO Scheduler | Online Appointment, Event, & Class Scheduling and Blackthorn Events - In-Person and Online Event Management & Registration are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: SUMO Scheduler | Online Appointment, Event, & Class Scheduling at paid, Blackthorn Events - In-Person and Online Event Management & Registration at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Blackthorn Events - In-Person and Online Event Management & Registration has the larger user base (273 reviews vs 39), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SUMO Scheduler | Online Appointment, Event, & Class Scheduling's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: SUMO Scheduler | Online Appointment, Event, & Class Scheduling audit • Blackthorn Events - In-Person and Online Event Management & Registration audit

Listed	January 1, 2013	December 12, 2016

Last updated	—	—

3. Features

As listed by each developer

SUMO Scheduler | Online Appointment, Event, & Class Scheduling

▶ MEETING AUTOMATION — Turn conversations into meetings with intelligent scheduling and routing across web, chat, SMS, social and more. Book customers with the right person at the right time, directly from Salesforce and Agentforce.
▶ EVENT & COURSE AUTOMATION — Deliver engaging experiences with online registration, automated reminders and seamless attendee management — all tracked natively in Salesforce.
▶ FIELD SALES SCHEDULING — Maximize customer-facing time with intelligent routing and travel time automation. Teams spend less time driving and more time building customer relationships.
▶ SALESFORCE NATIVE — Secure by design. Meetings, events, notes and follow-up are managed directly in Salesforce, keeping customer engagement data inside your Salesforce org.
▶ BUILT FOR EVERY SCENARIO — From one-on-one appointments to recurring programs and group events, Omnito adapts to the way your business engages customers.

Blackthorn Events - In-Person and Online Event Management & Registration

One Salesforce-native platform Registration, payments, messaging, and check-in run natively inside Salesforce. Real-time attendee and revenue data lives on your CRM records and flows into Flow and Experience Cloud.
Trusted at scale 600+ customers process more than $1.5 billion in payments per year through Blackthorn, powering millions of event registrations. Employees globally support Sales, Service, Experience, Marketing, and Data Cloud customers.
Any event type, configured in Salesforce Launch event landing pages, event groups, recurring events, and hybrid, virtual, or in-person formats. Contact and Lead matching keeps the CRM clean. Native Zoom, Microsoft Teams, and Webex.
Blackthorn Payments accepts credit cards, ACH, invoices, and multi-currency across 120+ gateways, including Stripe, Authorize.net, and Touchnet. PayLink, Virtual Terminal, Apple Pay, and Google Pay.
Blackthorn Messaging sends A2P 10DLC-compliant SMS from Salesforce: 1:1 attendee texts, bulk campaigns, scheduled sends across text and email, and Text-to-Register triggered by Flow. Every message is logged on the Contact record for reporting and audit.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	SUMO Scheduler \| Online Appointment, Event, & Class Scheduling	Blackthorn Events - In-Person and Online Event Management & Registration
engagement platform	#1	#12
event management	#8	#5
pages attendee management	#12	#2
engagement	#7	#11
attendee management automated	#111	#10

7. App details

Long-form description · keyword frequency

SUMO Scheduler | Online Appointment, Event, & Class Scheduling

Omnito is a Salesforce-native customer engagement platform that helps organizations increase engagement, automate workflows, and reduce scheduling complexity. Built for Healthcare, Education, Financial Services, Government, High Tech, and more. Scheduling & Routing ✔ Meeting Booker — intelligent scheduling and routing ✔ Field Sales Scheduler with travel time automation ✔ Event and course scheduling with recurring sessions and reminders ✔ Smart Assignment — skill, location, round-robin, and priority routing ✔ Group and multi-attendee scheduling ✔ Buffer time, booking limits, and availability rules AI Meeting Assistants ✔ AI Notetaker — automatic capture, summaries, and action items ✔ Agentforce Meeting Booker — scheduling for any Agentforce agent ✔ Agentforce Pre-Call Planner — CRM-powered prep briefs ✔ Agentforce Follow-Up Assistant — auto-drafts follow-ups and updates records Engagement & Notifications ✔ SMS and email reminders and Chatter notifications ✔ Calendar sync with Outlook, Office 365, and Google Calendar ✔ Web conferencing with Zoom, Google Meet, Teams, and more Enterprise Ready ✔ Native across all Salesforce Clouds, Communities, and Experience Cloud

Top keywords

scheduling6×4.20%
agentforce4×2.80%
engagement3×2.10%
meeting3×2.10%
routing3×2.10%
ai2×1.40%
booker2×1.40%
calendar2×1.40%
google2×1.40%
meeting booker2×1.40%
notifications2×1.40%
reminders2×1.40%

Blackthorn Events - In-Person and Online Event Management & Registration

Blackthorn Events is the Salesforce-native event platform on the AppExchange. 600+ organizations across higher ed, nonprofit, healthcare, government, and corporate run event registration, payments, and A2P messaging inside Salesforce with no middleware. Every attendee, session, and payment is a Salesforce record. Registration covers multi-attendee groups, ticketing, waitlists, sponsors, speakers, sessions, custom questions, calendar view, budgets, matching and duplication logic, auto-generated landing pages, member vs non-member pricing, tables and seats, and language translation. Blackthorn Payments accepts credit cards, ACH, invoices, Pay Later, and multi-currency through Stripe, Authorize.net, Touchnet (Transact, CASHNet/Transact Campus), and 120+ gateways. Blackthorn Messaging delivers A2P 10DLC-compliant SMS for confirmations, reminders, and check-in. Native to Experience Cloud, Marketing Cloud, and Data Cloud. iOS and Android check-in app with QR codes and badge printing. Out-of-the-box Salesforce reports and dashboards. SOC 2 Type 2, HIPAA-eligible, PCI SAQ D, GDPR, WCAG, ADA, VPAT.

Top keywords

blackthorn3×2.10%
cloud3×2.10%
salesforce3×2.10%
a2p2×1.40%
check-in2×1.40%
event2×1.40%
messaging2×1.40%
payments2×1.40%

SUMO Scheduler | Online Appointment, Event, & Class Scheduling vs Blackthorn Events - In-Person and Online Event Management & Registration

SUMO Scheduler | Online Appointment, Event, & Class Scheduling

1. Listing metadata

Blackthorn Events - In-Person and Online Event Management & Registration

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

SUMO Scheduler | Online Appointment, Event, & Class Scheduling · 2 changes

Blackthorn Events - In-Person and Online Event Management & Registration · 6 changes

7. App details

Frequently asked

Is SUMO Scheduler | Online Appointment, Event, & Class Scheduling or Blackthorn Events - In-Person and Online Event Management & Registration cheaper?

Which has better reviews, SUMO Scheduler | Online Appointment, Event, & Class Scheduling or Blackthorn Events - In-Person and Online Event Management & Registration?

Should I choose SUMO Scheduler | Online Appointment, Event, & Class Scheduling or Blackthorn Events - In-Person and Online Event Management & Registration?

Which is faster to set up, SUMO Scheduler | Online Appointment, Event, & Class Scheduling or Blackthorn Events - In-Person and Online Event Management & Registration?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between SUMO Scheduler | Online Appointment, Event, & Class Scheduling and Blackthorn Events - In-Person and Online Event Management & Registration?