Which works better for small vs large Salesforce AppExchange admins?

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce typically suits early-stage and growth-mode teams based on its published review base (330 reviews). Healthcare (HLS) Payer Chatbot typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

TaskRay Customer vs Healthcare (HLS) — Salesforce

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce vs Healthcare (HLS) Payer Chatbot

Side-by-side comparison · 24 data points

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

5.0·330reviews

TaskRay is the go to Agentic Project Management Solution built natively on Salesforce, combining project management, MCP connectivity, AI Agents, and expert services in one system of record for customer onboarding, implementation, and delivery.

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1. Listing metadata

Field-level data

	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	Healthcare (HLS) Payer Chatbot
Tagline	“TaskRay is the go to Agentic Project Management Solution built natively on Salesforce, combining project management, MCP connectivity, AI Agents, and expert services in one system of record for customer onboarding, implementation, and delivery.”244 chars	“Built on the Einstein Platform, this Chatbot will answer your members' requests related to billing & network service inquiries like the cost/status of claims & near by physician location with unparalleled precision leveraging Natural Language Processing.”254 chars
Description	1190 / 2000 chars60% used	1165 / 2000 chars58% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	TaskRay	springML, Inc.
Listed

At a glance

8 metrics · auto-computed

Feature comparison between TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce and Healthcare (HLS) Payer Chatbot
Metric	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	Healthcare (HLS) Payer Chatbot
Rating	5.0 ★	—
Total reviews	330	0
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	3 tiers	—
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	Aug 2012	Oct 2019

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Healthcare (HLS) Payer Chatbot's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Healthcare (HLS) Payer Chatbot offers a free tier (free) while TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce has the larger user base (330 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Healthcare (HLS) Payer Chatbot's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Healthcare (HLS) Payer Chatbot's 0-review base may include the workflow context that matches your specific use case better than TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce audit • Healthcare (HLS) Payer Chatbot audit

Last updated	—	—

3. Features

As listed by each developer

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

✔ Transform the Way Your Teams Manage Projects The faster your team can deliver a successful project, the more profitable the outcome. Faster projects result in less operating costs, faster cash collection, and increased people productivity.
✔ Project Management, Built for Salesforce TaskRay is designed to help project managers complete work 2.5x faster. Leverage Agentforce AI Actions to improve project outcomes and delight customers with seamless onboarding experiences.
✔ Native Salesforce Technology TaskRay is built natively in Salesforce. No complicated integrations or systems maintenance required. Don't settle for task management in spreadsheets or outdated PM tools. Keep your data safe and secure in Salesforce.
✔ Task Management with AI Actions Manage projects your way. Automate manual tasks, assign work to AI Agents, speed up handoffs, and increase project capacity by 25%. TaskRay templates improve productivity and create repeatability for complex processes.
✔ Resource Management Bring customers, contractors and partners into your projects easily with TaskRay. Allocate resources quickly and easily for projects to reduce costs by over 21%. Assign work based on skills, capabilities, and resource capacity.
✔ Enhance Project Collaboration Manage resourcing based on capacity and specialized knowledge. Extend visibility and drive accountability with every internal and external stakeholder involved in your project.
✔ Improve Customer Experience More efficient projects lead to higher profits and happier customers. TaskRay customers report seeing 15%+ increase in CSAT and NPS scores. Create lifetime loyalty by speeding up time to value for your customers.
✔ Consolidate Technology Spend Stop piecing together disparate tools for multiple teams and create exactly what you need inside Salesforce. TaskRay is a one-stop shop for project management, customer onboarding, resource management, and collaboration.
✔ Deliver a Complete Customer 360 Vision TaskRay works natively with all major Salesforce Clouds - Sales, Service, Field Service, Revenue and more - to complete the onboarding gap left in the full customer life cycle management process.

Healthcare (HLS) Payer Chatbot

• A chatbot experience that is more human and less menu-driven • Fail-safe and seamless handoff to live agents when required • Available for free • Drive self-service by automating your simple use cases • 24/7 member service
• Unlimited customization to deliver results across multiple use cases • Capture member intent, profile information and create a case in Salesforce • HIPAA compliant
Integrations • Salesforce Knowledge Articles • Einstein API • Custom Apex code • Supported Channels • Website (can be hosted on any site) • Salesforce - Lightning & Classic communities

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	Healthcare (HLS) Payer Chatbot
faster and	#1	Not ranked
project management	#1	Not ranked
project	#2	Not ranked
chatbot	Not ranked	#4
ai chatbot	Not ranked	#9

7. App details

Long-form description · keyword frequency

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

What is TaskRay? TaskRay is the #1 rated project management application on the AppExchange, now powered by MCP and Agents. Enterprises use TaskRay to manage projects faster, creating repeatable and scalable workflows that outperform conventional tools like spreadsheets or off platform solutions. Ideal for teams seeking to manage onboarding projects natively in their Salesforce platform. TaskRay Use Cases: ✔ Project Management: Take control of your projects and manage delivery your way. ✔ Task Management: Accelerate project cycles times and automating mundane tasks for teams. ✔ Resource Management: Easily assign project work based on skills, capabilities and project requirements. ✔ Onboarding: Onboard customers, clients, partners, and employees faster. Who Uses TaskRay: ✔ Project Managers: Standardize processes, assign tasks internally, manage external resourcing, and collaborate with Customers. ✔ Leadership Teams: Reduce operating expenses, increase revenue collection, and drive greater profitability on every project. ✔ Administrators: Consolidate project management processes and workflows into Salesforce. See TaskRay for yourself: https://taskray.com/book-a-demo/

Top keywords

project8×5.26%
taskray7×4.61%
management5×3.29%
project management3×1.97%
projects3×1.97%
teams3×1.97%
assign2×1.32%
customers2×1.32%
faster2×1.32%
onboarding2×1.32%
platform2×1.32%
processes2×1.32%

Healthcare (HLS) Payer Chatbot

SpringML is one of the earliest Salesforce strategic partners in the Einstein ecosystem; specialized in AI/NLP based chatbot applications, conversational interfaces & Einstein analytics solutions. About Healthcare (HLS) Payer Chatbot Powered by NLP, SpringML’sHealthcare (HLS) Payer Chatbot provides a tailored, personalized user experience leveraging Salesforce platforms such as Apex, Process builder to capture the intent and member profile information. Whether it’s a question related to simple billing like their last medical claim or out of the pocket expense or network services inquiries, like requesting a list of nearby in-network physicians, SpringML’s Healthcare (HLS) Payer Chatbot can help. For example, a member can submit a question like, “Who are the nearby in-network physicians?” The bot will return a list of all the physicians nearby by automatically analyzing the member’s location and identifying matches. Installation Support Once you install, Healthcare (HLS) Payer Chatbot will capture a complete list of Intents, dialogs, and basic Apex classes to be used as templates to get you started. Refer to provided Installation Instruction.

Top keywords

chatbot5×2.92%
hls4×2.34%
hls payer4×2.34%
hls payer chatbot4×2.34%
payer4×2.34%
payer chatbot4×2.34%
healthcare3×1.75%
healthcare hls3×1.75%

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce vs Healthcare (HLS) Payer Chatbot

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

1. Listing metadata

Healthcare (HLS) Payer Chatbot

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce · 8 changes

Healthcare (HLS) Payer Chatbot · 0 changes

7. App details

Frequently asked

Is TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Healthcare (HLS) Payer Chatbot cheaper?

Should I choose TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Healthcare (HLS) Payer Chatbot?

Which is faster to set up, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Healthcare (HLS) Payer Chatbot?

Which works better for small vs large Salesforce AppExchange admins?

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