Which has better reviews, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Rider Bot: Field Service Lightning Appointment Management?

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce has the higher average rating (5.0★ from 330 reviews) compared to Rider Bot: Field Service Lightning Appointment Management (4.8★ from 5 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Rider Bot: Field Service Lightning Appointment Management?

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce holds the higher average rating (5.0★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Rider Bot: Field Service Lightning Appointment Management?

Both apps are one-click installs from the Salesforce AppExchange. TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce has the deeper published review base (330 vs 5), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce typically suits early-stage and growth-mode teams based on its published review base (330 reviews). Rider Bot: Field Service Lightning Appointment Management typically suits early-stage and growth-mode teams based on its published review base (5 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce and Rider Bot: Field Service Lightning Appointment Management?

Migration support varies by app and category. TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce and Rider Bot: Field Service Lightning Appointment Management both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Rider Bot: Field Service Lightning Appointment Management" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

TaskRay Customer vs Rider Bot: Field — Salesforce

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce vs Rider Bot

Side-by-side comparison · 24 data points

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

5.0·330reviews

TaskRay is the go to Agentic Project Management Solution built natively on Salesforce, combining project management, MCP connectivity, AI Agents, and expert services in one system of record for customer onboarding, implementation, and delivery.

salesforcepaid

Change

1. Listing metadata

Field-level data

	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	Rider Bot
Tagline	“TaskRay is the go to Agentic Project Management Solution built natively on Salesforce, combining project management, MCP connectivity, AI Agents, and expert services in one system of record for customer onboarding, implementation, and delivery.”244 chars	“Rider is an Einstein Bot and Lightning Messaging enabled App-less experience for customers to interact with their Field Service Service Appointments over SMS (or other messaging channels).”188 chars
Description	1190 / 2000 chars60% used	262 / 2000 chars13% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	TaskRay	Salesforce Labs
Listed	August 9, 2012

At a glance

8 metrics · auto-computed

Feature comparison between TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce and Rider Bot: Field Service Lightning Appointment Management
Metric	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	Rider Bot: Field Service Lightning Appointment Management
Rating	★ 5.0 ★	4.8 ★
Total reviews	★ 330	5
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	3 tiers	—
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	Aug 2012	Aug 2019

AppRanks verdict

Generated from live data on this page

The call

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce edges out Rider Bot: Field Service Lightning Appointment Management on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

On pricing, Rider Bot: Field Service Lightning Appointment Management offers a free tier (free) while TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce has the larger user base (330 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Rider Bot: Field Service Lightning Appointment Management's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Rider Bot: Field Service Lightning Appointment Management's 5-review base may include the workflow context that matches your specific use case better than TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce audit • Rider Bot: Field Service Lightning Appointment Management audit

Last updated	—	—

3. Features

As listed by each developer

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

✔ Transform the Way Your Teams Manage Projects The faster your team can deliver a successful project, the more profitable the outcome. Faster projects result in less operating costs, faster cash collection, and increased people productivity.
✔ Project Management, Built for Salesforce TaskRay is designed to help project managers complete work 2.5x faster. Leverage Agentforce AI Actions to improve project outcomes and delight customers with seamless onboarding experiences.
✔ Native Salesforce Technology TaskRay is built natively in Salesforce. No complicated integrations or systems maintenance required. Don't settle for task management in spreadsheets or outdated PM tools. Keep your data safe and secure in Salesforce.
✔ Task Management with AI Actions Manage projects your way. Automate manual tasks, assign work to AI Agents, speed up handoffs, and increase project capacity by 25%. TaskRay templates improve productivity and create repeatability for complex processes.
✔ Resource Management Bring customers, contractors and partners into your projects easily with TaskRay. Allocate resources quickly and easily for projects to reduce costs by over 21%. Assign work based on skills, capabilities, and resource capacity.
✔ Enhance Project Collaboration Manage resourcing based on capacity and specialized knowledge. Extend visibility and drive accountability with every internal and external stakeholder involved in your project.
✔ Improve Customer Experience More efficient projects lead to higher profits and happier customers. TaskRay customers report seeing 15%+ increase in CSAT and NPS scores. Create lifetime loyalty by speeding up time to value for your customers.
✔ Consolidate Technology Spend Stop piecing together disparate tools for multiple teams and create exactly what you need inside Salesforce. TaskRay is a one-stop shop for project management, customer onboarding, resource management, and collaboration.
✔ Deliver a Complete Customer 360 Vision TaskRay works natively with all major Salesforce Clouds - Sales, Service, Field Service, Revenue and more - to complete the onboarding gap left in the full customer life cycle management process.

Rider Bot

Send Customer *notifications on updates* to their service appointments on any channel
Allow Customers to *schedule their own appointments* over the messaging channel of their choice.
Customers see *live availability information* for resource scheduling.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	Rider Bot
faster and	#1	Not ranked
project management	#1	Not ranked
project	#2	Not ranked
customers	Not ranked	#2
customers to	Not ranked	#3

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce vs Rider Bot

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

1. Listing metadata

Rider Bot

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce · 8 changes

Rider Bot · 0 changes

7. App details

Frequently asked

Is TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Rider Bot: Field Service Lightning Appointment Management cheaper?

Which has better reviews, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Rider Bot: Field Service Lightning Appointment Management?

Should I choose TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Rider Bot: Field Service Lightning Appointment Management?

Which is faster to set up, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Rider Bot: Field Service Lightning Appointment Management?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce and Rider Bot: Field Service Lightning Appointment Management?