TaskRay Customer vs FranchiseOps — Salesforce

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce vs FranchiseOps

Side-by-side comparison · 24 data points

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

5.0·330reviews

TaskRay is the go to Agentic Project Management Solution built natively on Salesforce, combining project management, MCP connectivity, AI Agents, and expert services in one system of record for customer onboarding, implementation, and delivery.

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1. Listing metadata

Field-level data

	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	FranchiseOps
Tagline	“TaskRay is the go to Agentic Project Management Solution built natively on Salesforce, combining project management, MCP connectivity, AI Agents, and expert services in one system of record for customer onboarding, implementation, and delivery.”244 chars	“FranchiseOps enables you to manage all your complex franchise operations from the one system. Manage everything from onboarding and job management, through to billing and collecting feedback in the one place.”208 chars
Description	1190 / 2000 chars60% used	1055 / 2000 chars53% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	TaskRay	Franchise Cloud Solutions
Listed	August 9, 2012

At a glance

8 metrics · auto-computed

Feature comparison between TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce and FranchiseOps
Metric	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	FranchiseOps
Rating	5.0 ★	—
Total reviews	330	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	3 tiers	—
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	Aug 2012	Apr 2018

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs FranchiseOps's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce at paid, FranchiseOps at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce has the larger user base (330 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. FranchiseOps's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — FranchiseOps's 0-review base may include the workflow context that matches your specific use case better than TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce audit • FranchiseOps audit

Last updated	—	—

3. Features

As listed by each developer

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

✔ Transform the Way Your Teams Manage Projects The faster your team can deliver a successful project, the more profitable the outcome. Faster projects result in less operating costs, faster cash collection, and increased people productivity.
✔ Project Management, Built for Salesforce TaskRay is designed to help project managers complete work 2.5x faster. Leverage Agentforce AI Actions to improve project outcomes and delight customers with seamless onboarding experiences.
✔ Native Salesforce Technology TaskRay is built natively in Salesforce. No complicated integrations or systems maintenance required. Don't settle for task management in spreadsheets or outdated PM tools. Keep your data safe and secure in Salesforce.
✔ Task Management with AI Actions Manage projects your way. Automate manual tasks, assign work to AI Agents, speed up handoffs, and increase project capacity by 25%. TaskRay templates improve productivity and create repeatability for complex processes.
✔ Resource Management Bring customers, contractors and partners into your projects easily with TaskRay. Allocate resources quickly and easily for projects to reduce costs by over 21%. Assign work based on skills, capabilities, and resource capacity.
✔ Enhance Project Collaboration Manage resourcing based on capacity and specialized knowledge. Extend visibility and drive accountability with every internal and external stakeholder involved in your project.
✔ Improve Customer Experience More efficient projects lead to higher profits and happier customers. TaskRay customers report seeing 15%+ increase in CSAT and NPS scores. Create lifetime loyalty by speeding up time to value for your customers.
✔ Consolidate Technology Spend Stop piecing together disparate tools for multiple teams and create exactly what you need inside Salesforce. TaskRay is a one-stop shop for project management, customer onboarding, resource management, and collaboration.
✔ Deliver a Complete Customer 360 Vision TaskRay works natively with all major Salesforce Clouds - Sales, Service, Field Service, Revenue and more - to complete the onboarding gap left in the full customer life cycle management process.

FranchiseOps

FRANCHISE OPERATIONS Manage all franchise operations including franchisee onboarding, training and compliance. Simplify territory management to support the selling of new franchises and restructure territories as they change over time.
FRANCHISEE RELATIONSHIP MANAGEMENT Managing the franchisor and franchisee relationship is essential for success. FranchiseOps makes it easy to keep in touch with franchisees, track communications and monitor franchisee performance.
JOB MANAGEMENT AND ALLOCATION Simplify the job management process for franchisees, while providing full transparency to the franchisor. Automate the process of allocating jobs, reducing manual handling and saving you time.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	FranchiseOps
project management	#1	Not ranked
project	#2	Not ranked
management app	#3	Not ranked

7. App details

Long-form description · keyword frequency

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

What is TaskRay? TaskRay is the #1 rated project management application on the AppExchange, now powered by MCP and Agents. Enterprises use TaskRay to manage projects faster, creating repeatable and scalable workflows that outperform conventional tools like spreadsheets or off platform solutions. Ideal for teams seeking to manage onboarding projects natively in their Salesforce platform. TaskRay Use Cases: ✔ Project Management: Take control of your projects and manage delivery your way. ✔ Task Management: Accelerate project cycles times and automating mundane tasks for teams. ✔ Resource Management: Easily assign project work based on skills, capabilities and project requirements. ✔ Onboarding: Onboard customers, clients, partners, and employees faster. Who Uses TaskRay: ✔ Project Managers: Standardize processes, assign tasks internally, manage external resourcing, and collaborate with Customers. ✔ Leadership Teams: Reduce operating expenses, increase revenue collection, and drive greater profitability on every project. ✔ Administrators: Consolidate project management processes and workflows into Salesforce. See TaskRay for yourself: https://taskray.com/book-a-demo/

Top keywords

project8×5.26%
taskray7×4.61%
management5×3.29%
project management3×1.97%
projects3×1.97%
teams3×1.97%
assign2×1.32%
customers2×1.32%
faster2×1.32%
onboarding2×1.32%
platform2×1.32%
processes2×1.32%

FranchiseOps

FranchiseOps enables you to manage all your complex franchise operations from the one system. Manage everything from onboarding and job management, through to billing and collecting feedback in the one place. 1. Operations - Manage all franchise operations including franchisee onboarding, training, compliance and territory management. 2. Franchisee Relationship Management - Managing the franchisor and franchisee relationship is essential for success. Through leveraging Salesforce, Franchise Cloud Solutions makes it easy to keep in touch with franchisees, track communications and monitor franchisee performance. 3. Franchise Billing - Franchise Cloud Solutions makes franchise billing simple through automating the billing process. 4. Job Allocation System - Franchise Cloud Solutions automates the process of allocating jobs, reducing manual handling and saving you time. 5. Franchisee Job Management System - Franchise Cloud Solutions simplifies the job management process for franchisees, while providing full transparency to the franchisor.

Top keywords

franchise8×5.63%
franchisee5×3.52%
management5×3.52%
billing4×2.82%
cloud4×2.82%
franchise cloud4×2.82%
job4×2.82%
job management3×2.11%
operations3×

Frequently asked

Common questions about this comparison

Is TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or FranchiseOps cheaper?

Both TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce and FranchiseOps offer paid plans only. TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce starts at paid; FranchiseOps starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or FranchiseOps?

AppRanks cannot separate these two on rating, because neither publishes one. TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce does carry the larger published review base (330 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or FranchiseOps?

Both apps are one-click installs from the Salesforce AppExchange. TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce has the deeper published review base (330 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce typically suits early-stage and growth-mode teams based on its published review base (330 reviews). FranchiseOps typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce vs FranchiseOps

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

1. Listing metadata

FranchiseOps

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce · 7 changes

FranchiseOps · 0 changes

7. App details

Frequently asked

Is TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or FranchiseOps cheaper?

Should I choose TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or FranchiseOps?

Which is faster to set up, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or FranchiseOps?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce and FranchiseOps?

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