Which works better for small vs large Salesforce AppExchange admins?

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce typically suits early-stage and growth-mode teams based on its published review base (330 reviews). Urban-Hawks typically suits early-stage and growth-mode teams based on its published review base (9 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

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TaskRay Customer vs Urban-Hawks — Salesforce

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce vs Urban-Hawks

Side-by-side comparison · 24 data points

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

5.0·330reviews

TaskRay is the go to Agentic Project Management Solution built natively on Salesforce, combining project management, MCP connectivity, AI Agents, and expert services in one system of record for customer onboarding, implementation, and delivery.

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1. Listing metadata

Field-level data

	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	Urban-Hawks
Tagline	“TaskRay is the go to Agentic Project Management Solution built natively on Salesforce, combining project management, MCP connectivity, AI Agents, and expert services in one system of record for customer onboarding, implementation, and delivery.”244 chars	“Urban-Hawks is cloud-based field service web application. Giving companies an ability to increase profitability, generate more revenue, simplify processes & increase customer satisfaction. Urban Hawks helps to increase daily work order completion.”247 chars
Description	1190 / 2000 chars60% used	1117 / 2000 chars56% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	TaskRay	URBAN HAWKS
Listed	August 9, 2012

At a glance

8 metrics · auto-computed

Feature comparison between TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce and Urban-Hawks
Metric	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	Urban-Hawks
Rating	5.0 ★	★ 5.0 ★
Total reviews	★ 330	9
Free plan	—	—
Pricing	paid	paid
Pricing tiers	★ 3 tiers	1 tier
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	Aug 2012	Jul 2017

Last updated	—	—

3. Features

As listed by each developer

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

✔ Transform the Way Your Teams Manage Projects The faster your team can deliver a successful project, the more profitable the outcome. Faster projects result in less operating costs, faster cash collection, and increased people productivity.
✔ Project Management, Built for Salesforce TaskRay is designed to help project managers complete work 2.5x faster. Leverage Agentforce AI Actions to improve project outcomes and delight customers with seamless onboarding experiences.
✔ Native Salesforce Technology TaskRay is built natively in Salesforce. No complicated integrations or systems maintenance required. Don't settle for task management in spreadsheets or outdated PM tools. Keep your data safe and secure in Salesforce.
✔ Task Management with AI Actions Manage projects your way. Automate manual tasks, assign work to AI Agents, speed up handoffs, and increase project capacity by 25%. TaskRay templates improve productivity and create repeatability for complex processes.
✔ Resource Management Bring customers, contractors and partners into your projects easily with TaskRay. Allocate resources quickly and easily for projects to reduce costs by over 21%. Assign work based on skills, capabilities, and resource capacity.
✔ Enhance Project Collaboration Manage resourcing based on capacity and specialized knowledge. Extend visibility and drive accountability with every internal and external stakeholder involved in your project.
✔ Improve Customer Experience More efficient projects lead to higher profits and happier customers. TaskRay customers report seeing 15%+ increase in CSAT and NPS scores. Create lifetime loyalty by speeding up time to value for your customers.
✔ Consolidate Technology Spend Stop piecing together disparate tools for multiple teams and create exactly what you need inside Salesforce. TaskRay is a one-stop shop for project management, customer onboarding, resource management, and collaboration.
✔ Deliver a Complete Customer 360 Vision TaskRay works natively with all major Salesforce Clouds - Sales, Service, Field Service, Revenue and more - to complete the onboarding gap left in the full customer life cycle management process.

Urban-Hawks

DESIGNED TO TAKE YOUR BUSINESS TO THE NEXT LEVEL THE SECTORS WE SERVE: Smart Cities Life Sciences & Medical Telecom Facilities Management (HVAC) Manufacturing Retail Oil & Gas Same business, same team, operating in a new and dynamic way.
END TO END FIELD SERVICE MANAGEMENT A features rich software including, scheduling, dispatching, invoicing, asset management & much more. Generating, quotes, invoices or tracking & more is possible in real time whether in the office or in the field.
COMPLETE INTEGRATION INTO SALESFORCE.COM This ensures mobile, secure, cloud-based, low-cost subscription. Companies of 10 to 10,000 technicians can increase profitability, simplify processes & increase customer satisfaction. Discover a new approach.

Keyword	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	Urban-Hawks
service management	#6	#11
signature app	#78	#113

7. App details

Long-form description · keyword frequency

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

What is TaskRay? TaskRay is the #1 rated project management application on the AppExchange, now powered by MCP and Agents. Enterprises use TaskRay to manage projects faster, creating repeatable and scalable workflows that outperform conventional tools like spreadsheets or off platform solutions. Ideal for teams seeking to manage onboarding projects natively in their Salesforce platform. TaskRay Use Cases: ✔ Project Management: Take control of your projects and manage delivery your way. ✔ Task Management: Accelerate project cycles times and automating mundane tasks for teams. ✔ Resource Management: Easily assign project work based on skills, capabilities and project requirements. ✔ Onboarding: Onboard customers, clients, partners, and employees faster. Who Uses TaskRay: ✔ Project Managers: Standardize processes, assign tasks internally, manage external resourcing, and collaborate with Customers. ✔ Leadership Teams: Reduce operating expenses, increase revenue collection, and drive greater profitability on every project. ✔ Administrators: Consolidate project management processes and workflows into Salesforce. See TaskRay for yourself: https://taskray.com/book-a-demo/

Top keywords

project8×5.26%
taskray7×4.61%
management5×3.29%
project management3×1.97%
projects3×1.97%
teams3×1.97%
assign2×1.32%
customers2×1.32%
faster2×1.32%
onboarding2×1.32%
platform2×1.32%
processes2×1.32%

Urban-Hawks

Urban-Hawks is a features rich software which helps you achieve revenue targets & service goals to optimize efficiency level. A FEATURES RICH APPLICATION: PLATFORM CAPABILITY Mobile Enabled (IOS & Android) Multi-language Offline Support Multi-Currency ASSET TRACKING & MANAGEMENT Asset Management Warranty Coverage Contracts Coverage CLIENT AND LOCATION MANAGEMENT Account & Contact Management Service Location Management REPORTS & DASHBOARDS Dashboards Analytics SERVICE PORTAL Customer Service Portal Third Party Service Portal SCHEDULING Scheduling Dispatching ESTIMATES & JOBS Product Catalogue Product & Parts Pricing Customer Ticket Management Field Enabled Warranty Field Enabled Contracts Entitlement Work Order Management Mobile Debrief Mobile Signature Capture Mobile Job History Service Quotes Invoice Creation Invoice Tracking Technician Time Tracking Customized Service Report FIELD INVENTORY & PARTS ORDERS Van Stock Management Parts Return Parts Order & Fulfilment FLEET TRACKING Geo-Fencing Fleet Tracking Indoor Tracking Employee Tracking Trip Management Live Tracking with Historic Replay

Top keywords

management9×6.67%
tracking8×5.93%
service7×5.19%
mobile4×2.96%
parts4×2.96%
enabled3×2.22%
field3×2.22%
portal3×2.22%
service portal

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce vs Urban-Hawks

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

1. Listing metadata

Urban-Hawks

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce · 8 changes

Urban-Hawks · 0 changes

7. App details

Frequently asked

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