Is Salesforce Adoption Dashboards or Salesmsg: Text, Call & Automate | Native Salesforce SMS App cheaper?

Salesforce Adoption Dashboards is the cheaper option — it offers a free plan (free). Salesmsg: Text, Call & Automate | Native Salesforce SMS App starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Salesforce Adoption Dashboards or Salesmsg: Text, Call & Automate | Native Salesforce SMS App?

Salesmsg: Text, Call & Automate | Native Salesforce SMS App has the higher average rating (5.0★ from 2 reviews) compared to Salesforce Adoption Dashboards (4.6★ from 844 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Salesforce Adoption Dashboards or Salesmsg: Text, Call & Automate | Native Salesforce SMS App?

Salesmsg: Text, Call & Automate | Native Salesforce SMS App holds the higher average rating (5.0★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Salesforce Adoption Dashboards or Salesmsg: Text, Call & Automate | Native Salesforce SMS App?

Both apps are one-click installs from the Salesforce AppExchange. Salesforce Adoption Dashboards has the deeper published review base (844 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Salesforce Adoption Dashboards typically suits early-stage and growth-mode teams based on its published review base (844 reviews). Salesmsg: Text, Call & Automate | Native Salesforce SMS App typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Salesforce Adoption Dashboards and Salesmsg: Text, Call & Automate | Native Salesforce SMS App?

Migration support varies by app and category. Salesforce Adoption Dashboards and Salesmsg: Text, Call & Automate | Native Salesforce SMS App both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Salesmsg: Text, Call & Automate | Native Salesforce SMS App" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Salesforce Adoption vs Salesmsg: Text, Call — Salesforce

Salesforce Adoption Dashboards vs Salesmsg

Side-by-side comparison · 24 data points

Salesforce Adoption Dashboards

4.6·844reviews

Great user adoption doesn’t just happen! The Salesforce Adoption Dashboards provide visibility to relevant user login history & trending, adoption of key features such as accounts & opportunities, and critical sales and marketing productivity enhancers.

salesforcefree

Change

1. Listing metadata

Field-level data

	Salesforce Adoption Dashboards	Salesmsg
Tagline	“Great user adoption doesn’t just happen! The Salesforce Adoption Dashboards provide visibility to relevant user login history & trending, adoption of key features such as accounts & opportunities, and critical sales and marketing productivity enhancers.”255 chars	“Send SMS and make calls from any Salesforce record without switching tools. Two-way texting, built-in calling, Flow automation, and shared team inbox. Works with Lightning and Classic. 14-day free trial.”203 chars
Description	912 / 2000 chars46% used	1166 / 2000 chars58% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Salesforce Labs	SalesMessage, Inc
Listed	October 26, 2011	January 27, 2025

At a glance

8 metrics · auto-computed

Feature comparison between Salesforce Adoption Dashboards and Salesmsg: Text, Call & Automate | Native Salesforce SMS App
Metric	Salesforce Adoption Dashboards	Salesmsg: Text, Call & Automate \| Native Salesforce SMS App
Rating	4.6 ★	★ 5.0 ★
Total reviews	★ 844	2
Free plan	★ Yes	—
Pricing	free	paid
Pricing tiers	—	1 tier
Listed features	3	★ 9
Languages	1 supported	1 supported
Listed since	Oct 2011	Jan 2025

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Salesmsg: Text, Call & Automate | Native Salesforce SMS App is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Salesforce Adoption Dashboards's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Salesforce Adoption Dashboards offers a free tier (free) while Salesmsg: Text, Call & Automate | Native Salesforce SMS App starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Review base

Salesforce Adoption Dashboards has the larger user base (844 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Salesmsg: Text, Call & Automate | Native Salesforce SMS App's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Salesmsg: Text, Call & Automate | Native Salesforce SMS App; mid-market and enterprise admins with specific feature requirements should evaluate both — Salesforce Adoption Dashboards's 844-review base may include the workflow context that matches your specific use case better than Salesmsg: Text, Call & Automate | Native Salesforce SMS App's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Salesforce Adoption Dashboards audit • Salesmsg: Text, Call & Automate | Native Salesforce SMS App audit

Last updated	—	—

3. Features

As listed by each developer

Salesforce Adoption Dashboards

Relevant user login history and trending
Adoption of key Salesforce.com features
Adoption of critical sales and marketing productivity enhancers

Salesmsg

Two-Way Texting from Any Salesforce Record Send and receive SMS and MMS from Leads, Contacts, Opportunities, Cases, Campaigns, and custom objects. Every message logs to Salesforce Activities automatically, no manual entry, no copy-paste.
Built-In Calling on Your SMS Number Make and receive calls inside Salesforce using the same number you text from, with click-to-call from any record, IVR routing, call recordings, voicemail logging, and AI-generated transcripts all synced automatic
Broadcasts and Campaigns Send personalized mass texts directly from Salesforce list views and Campaigns, and run multi-step drip sequences with automated contact enrollment based on CRM activity, all without leaving Salesforce.
Salesforce Flow Automation Trigger personalized SMS based on record changes, stage moves, or field updates using native Salesforce Flow actions, with options to send as the record owner, apply tags, enroll contacts, and sync data. No code required.
AI Agents Deploy AI agents that respond to inbound messages, qualify leads, answer FAQs, and book meetings around the clock, with response times under 1 minute and an 88% lift in response rate vs. manual follow-up.
AI Message Assistant Use AI to write, rewrite, adjust tone, or summarize any conversation directly inside the Salesmsg widget in Salesforce, turning bullet points into ready-to-send messages in seconds.
Shared Team Inbox All texts and calls land in one shared inbox visible to your entire team, with conversation assignment, internal notes, and routing by contact owner, keyword, or team availability so nothing gets missed.
Reporting and Analytics Track message delivery, reply rates, call activity, and campaign performance in real time inside Salesforce, giving sales, marketing, and support teams full visibility into what's working and where conversations are converti
10DLC, TCPA, and HIPAA Compliance Salesmsg keeps your team fully compliant with built-in 10DLC registration, automatic opt-out handling, per-contact opt-in tracking, and timestamped message logs on every record, covering TCPA, SOC2 and HIPAA requirements

Keyword	Salesforce Adoption Dashboards	Salesmsg
appointment	#65	#84

6. App details

Long-form description · keyword frequency

Salesforce Adoption Dashboards

This Package includes 42 reports, 6 custom fields, 3 Dashboards, 1 Dashboard Folder and 1 Report Folder that focus on identifying whether users are regularly logging in and using key features in Salesforce. Downloading this app creates a "Salesforce Adoption Dashboards” Dashboard folder and a “DB – Adoption” Report folder with their associated reports and dashboards. This package can be leveraged with other AppExchange Adoption Dashboard packages and can also be customized to track the specific metrics that are important to your organization. Either way, it’s a great starting point for kicking your companies’ adoption into high gear. June 2024 update: due to moving away from profiles, this package now contains a custom permission set called Salesforce Adoption Dashboard Admin that you can assign to users. This app is part of the Force™ Collection. You can see it here: https://sforce.co/33fkLT7

Top keywords

adoption5×3.50%
dashboard4×2.80%
folder4×2.80%
dashboards3×2.10%
package3×2.10%
salesforce3×2.10%
adoption dashboard2×1.40%
custom2×1.40%
dashboard folder2×1.40%
report2×1.40%
report folder2×1.40%
reports2×1.40%

Salesmsg

Sales and support teams lose deals when communication lives outside the CRM. Salesmsg fixes that. With Salesmsg embedded inside Salesforce, your reps text, call, and automate follow-ups from the same record they're working in. No tab-switching, no manual logging, no dropped context. Every message and call syncs to the contact timeline instantly. And because Salesmsg is built for how Salesforce teams work, no individual integration is needed. The owner connects all members automatically. What your team can do: • Send 1:1 or broadcast SMS/MMS to leads, contacts, opportunities, or custom objects with merge fields that make bulk feel one-to-one • Click-to-call with auto activity logging, recording, and AI transcripts synced to CRM • Deploy AI agents to handle inbound chats, qualify leads, and route hot prospects to the right rep • Build multi-step SMS automations in Salesforce Flow Builder triggered by stage changes, new leads, or deal stalls • Shared inboxes, canned responses, and scheduling keep reps consistent • Bulk SMS/MMS and ringless voicemail at scale with 98% deliverability • Stay compliant with built-in opt-out management and 10DLC support

Top keywords

leads3×1.71%
salesforce3×1.71%
salesmsg3×1.71%
sms3×1.71%
ai2×1.14%
bulk2×1.14%
call2×1.14%
crm2×1.14%
logging

Salesforce Adoption Dashboards vs Salesmsg

Salesforce Adoption Dashboards

1. Listing metadata

Salesmsg

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Salesforce Adoption Dashboards or Salesmsg: Text, Call & Automate | Native Salesforce SMS App cheaper?

Which has better reviews, Salesforce Adoption Dashboards or Salesmsg: Text, Call & Automate | Native Salesforce SMS App?

Should I choose Salesforce Adoption Dashboards or Salesmsg: Text, Call & Automate | Native Salesforce SMS App?

Which is faster to set up, Salesforce Adoption Dashboards or Salesmsg: Text, Call & Automate | Native Salesforce SMS App?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Salesforce Adoption Dashboards and Salesmsg: Text, Call & Automate | Native Salesforce SMS App?