Salesforce Adoption Dashboards vs Language IO for Salesforce Case

This Package includes 42 reports, 6 custom fields, 3 Dashboards, 1 Dashboard Folder and 1 Report Folder that focus on identifying whether users are regularly logging in and using key features in Salesforce. Downloading this app creates a "Salesforce Adoption Dashboards” Dashboard folder and a “DB – Adoption” Report folder with their associated reports and dashboards. This package can be leveraged with other AppExchange Adoption Dashboard packages and can also be customized to track the specific metrics that are important to your organization. Either way, it’s a great starting point for kicking your companies’ adoption into high gear. June 2024 update: due to moving away from profiles, this package now contains a custom permission set called Salesforce Adoption Dashboard Admin that you can assign to users. This app is part of the Force™ Collection. You can see it here: https://sforce.co/33fkLT7

Language IO lets your customer service agents support customers in 150+ languages in real time, right inside Salesforce Email Translation or Case Translation. No multilingual hiring. No new tools or workflows. No process changes. Your agents keep working the way they already do. Language IO handles the translation in the background with linguistic experts ready to assist. We’re the only solution that will contractually guarantee translation quality and latency SLAs. Setup takes less than 24 hours. We’ll prove it with a free POC. Plus, we work across your entire Salesforce environment including Enhanced Chat, Knowledge, Case and eMail.