Which works better for small vs large Salesforce AppExchange stores?

Cloud Coach | Professional Services Automation, Project & Resource Management typically suits early-stage and growth-mode stores based on its review-base composition (70 reviews). Service Cloud Swarming Reports and Dashboards aligns more with early-stage and growth-mode stores (1 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Cloud Coach | vs Service Cloud — Salesforce

Cloud Coach | Professional Services Automation, Project & Resource Management vs Service Cloud Swarming Reports and Dashboards

Side-by-side comparison · 24 data points

Cloud Coach | Professional Services Automation, Project & Resource Management

4.8·70reviews

Our Salesforce-Native PSA solution helps companies with 50+ employees boost project delivery through powerful project & resource management. It supports Fixed Price & Time and Materials models, streamlines onboarding, and improves financial visibility.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Cloud Coach \| Professional Services Automation, Project & Resource Management	Service Cloud Swarming Reports and Dashboards
Tagline	“Our Salesforce-Native PSA solution helps companies with 50+ employees boost project delivery through powerful project & resource management. It supports Fixed Price & Time and Materials models, streamlines onboarding, and improves financial visibility. ”254 chars	“Predefined reports and a dashboard to help you see who is contributing and what impact Swarming is having on key service metrics.”129 chars
Description	721 / 2000 chars36% used	526 / 2000 chars26% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Cloud Coach	Salesforce Labs
Listed	June 23, 2012	May 9, 2022

At a glance

8 metrics · auto-computed

Feature comparison between Cloud Coach | Professional Services Automation, Project & Resource Management and Service Cloud Swarming Reports and Dashboards
Metric	Cloud Coach \| Professional Services Automation, Project & Resource Management	Service Cloud Swarming Reports and Dashboards
Rating	★ 4.8 ★	4.0 ★
Total reviews	★ 70	1
Free plan	—	★ Yes
Pricing	paid	free
Built for Shopify	—	—
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	Jun 2012	May 2022

Last updated	—	—

3. Features

As listed by each developer

Cloud Coach | Professional Services Automation, Project & Resource Management

Salesforce-Native Advantage: Cloud Coach is built 100% on Salesforce to deliver secure, seamless Professional Services Automation (PSA) with real-time visibility, unified workflows, and faster go-lives—without complex integrations or custom development.
Drives Operational Momentum: Cloud Coach turns PSA into an execution engine for Project Management and Customer onboarding. Teams act quickly, avoid delays, and own outcomes—keeping operational momentum high and delivery on track across the organization.
Maximizes Revenue & Profitability: Cloud Coach helps Professional Services and Financial Services reduce revenue leakage, track billable hours, and monetize delivery—making PSA a profit engine with smart Resource Management and outcome-focused execution.
Eliminates Friction & Complexity: Cloud Coach simplifies PSA delivery by reducing admin work and complexity. Teams in Customer Success and Resource Management scale faster—without rigid ERP tools or friction that slows down adoption or delivery.
Built for Scaling Services: Built for scaling Professional Services, Financial Services, and Consulting teams, Cloud Coach PSA supports growth with efficient delivery, optimized Resource Management, and scalable success from mid-market to enterprise.
Automates Delivery & Workflows: Cloud Coach automates Project Management, Customer onboarding, and Resource Management—cutting manual work, boosting efficiency, and letting teams focus on delivery instead of managing disconnected tools and tasks.
Fast Time-to-Value: Cloud Coach accelerates PSA implementation with a Salesforce-native approach that lets teams go live in weeks, not months-empowering faster Customer onboarding, higher productivity, and quicker realization of value from day one.
Post-Sales Unification: Cloud Coach unifies Customer onboarding, Success, and PSA execution into one powerful platform—expanding beyond scheduling into financial tracking, workflow automation, and post-sales growth across global services organizations.
Delivers Quantifiable Results: Cloud Coach Professional Services Automation users report 30% faster delivery, 15% more billed hours, 20% higher utilization, and 90% forecasting accuracy—recovering millions in lost revenue while improving Customer Success

Service Cloud Swarming Reports and Dashboards

See who is contributing to Swarms and who is asking for help
See how many cases are being swarmed
See the impact Swarming has on key Service metrics like time to resolution

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Cloud Coach \| Professional Services Automation, Project & Resource Management	Service Cloud Swarming Reports and Dashboards
professional services automation	#1	Not ranked
services automation	#2	Not ranked
and maximize	#3	Not ranked

Frequently asked

Common questions about this comparison

Is Cloud Coach | Professional Services Automation, Project & Resource Management or Service Cloud Swarming Reports and Dashboards cheaper?

Service Cloud Swarming Reports and Dashboards is the cheaper option — it offers a free plan (free). Cloud Coach | Professional Services Automation, Project & Resource Management starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Cloud Coach | Professional Services Automation, Project & Resource Management or Service Cloud Swarming Reports and Dashboards?

Cloud Coach | Professional Services Automation, Project & Resource Management has the higher average rating (4.8★ from 70 reviews) compared to Service Cloud Swarming Reports and Dashboards (4.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Cloud Coach | Professional Services Automation, Project & Resource Management or Service Cloud Swarming Reports and Dashboards?

It depends on what you're optimizing for. Cloud Coach | Professional Services Automation, Project & Resource Management fits better if you prioritize rating consistency; Service Cloud Swarming Reports and Dashboards is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Cloud Coach | Professional Services Automation, Project & Resource Management or Service Cloud Swarming Reports and Dashboards?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Cloud Coach | Professional Services Automation, Project & Resource Management has more onboarding documentation maturity (70 reviews vs 1), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Cloud Coach | Professional Services Automation, Project & Resource Management vs Service Cloud Swarming Reports and Dashboards

Cloud Coach | Professional Services Automation, Project & Resource Management

1. Listing metadata

Service Cloud Swarming Reports and Dashboards

At a glance

AppRanks verdict

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Cloud Coach | Professional Services Automation, Project & Resource Management or Service Cloud Swarming Reports and Dashboards cheaper?

Which has better reviews, Cloud Coach | Professional Services Automation, Project & Resource Management or Service Cloud Swarming Reports and Dashboards?

Should I choose Cloud Coach | Professional Services Automation, Project & Resource Management or Service Cloud Swarming Reports and Dashboards?

Which is faster to set up, Cloud Coach | Professional Services Automation, Project & Resource Management or Service Cloud Swarming Reports and Dashboards?

See full keyword rankings, install trends, and weekly alerts

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Which works better for small vs large Salesforce AppExchange stores?

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