Side-by-side comparison · 24 data points
Build detailed stakeholder relationship maps with Salesforce native org charts. Visualise buying committees, identify key decision-makers and capture stakeholder relationships across every account.
| OrgChartPlus - Relationship Mapping & Org Chart Tool for Salesforce | Contact-User Relationship Matrix | |
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| Description | ||
| Screenshots | — | — |
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Clear singular overview of how interactions between involved users and contacts are going on the account.
| Metric | OrgChartPlus - Relationship Mapping & Org Chart Tool for Salesforce | Contact-User Relationship Matrix |
|---|---|---|
| Rating | ★ 4.8 ★ | 4.0 ★ |
| Total reviews | ★ 114 | 1 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Pricing tiers | 1 tier | — |
| Listed features | 3 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | Sep 2011 | Jan 2018 |
Based on the data on this page, OrgChartPlus - Relationship Mapping & Org Chart Tool for Salesforce is the stronger choice for most Salesforce AppExchange admins — 4.8★ vs Contact-User Relationship Matrix's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Contact-User Relationship Matrix offers a free tier (free) while OrgChartPlus - Relationship Mapping & Org Chart Tool for Salesforce starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
OrgChartPlus - Relationship Mapping & Org Chart Tool for Salesforce has the larger user base (114 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Contact-User Relationship Matrix's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to OrgChartPlus - Relationship Mapping & Org Chart Tool for Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Contact-User Relationship Matrix's 1-review base may include the workflow context that matches your specific use case better than OrgChartPlus - Relationship Mapping & Org Chart Tool for Salesforce's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: OrgChartPlus - Relationship Mapping & Org Chart Tool for Salesforce audit • Contact-User Relationship Matrix audit
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| Keyword | OrgChartPlus - Relationship Mapping & Org Chart Tool for Salesforce | Contact-User Relationship Matrix |
|---|---|---|
| relationship | #4 | #11 |
| contact | #21 | #702 |
| contact form | #102 | #92 |
No tracked changes.
Contact-User Relationship Matrix is the cheaper option — it offers a free plan (free). OrgChartPlus - Relationship Mapping & Org Chart Tool for Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
OrgChartPlus - Relationship Mapping & Org Chart Tool for Salesforce has the higher average rating (4.8★ from 114 reviews) compared to Contact-User Relationship Matrix (4.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
OrgChartPlus - Relationship Mapping & Org Chart Tool for Salesforce holds the higher average rating (4.8★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. OrgChartPlus - Relationship Mapping & Org Chart Tool for Salesforce has the deeper published review base (114 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
OrgChartPlus - Relationship Mapping & Org Chart Tool for Salesforce typically suits early-stage and growth-mode teams based on its published review base (114 reviews). Contact-User Relationship Matrix typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. OrgChartPlus - Relationship Mapping & Org Chart Tool for Salesforce and Contact-User Relationship Matrix both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Contact-User Relationship Matrix" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.