Side-by-side comparison · 24 data points
Business telephony integration for Salesforce through an AppExchange Plugin. Make and receive phone calls using your business phone number directly through Salesforce. Contact details screenpop on inbound calls and click-to-call for outbound calls.
| Skype Click-to-Call for Mac and PC | RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
1: Seamless click-to-dial functionality built into the Salesforce user interface as you already know it. 2: Automated call task workflow + Integrated activity history in the sidebar.
| Metric | Skype Click-to-Call for Mac and PC | RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant |
|---|---|---|
| Rating | 3.7 ★ | ★ 5.0 ★ |
| Total reviews | ★ 39 | 4 |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Pricing tiers | — | 1 tier |
| Listed features | 3 | 3 |
| Languages | 1 supported | 3 supported |
| Listed since | Jan 2011 | Aug 2018 |
Based on the data on this page, RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Skype Click-to-Call for Mac and PC's 3.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Skype Click-to-Call for Mac and PC offers a free tier (free) while RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Recommended by size: small/early-stage admins who need fast install and low risk should default to RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant; mid-market and enterprise admins with specific feature requirements should evaluate both — Skype Click-to-Call for Mac and PC's 39-review base may include the workflow context that matches your specific use case better than RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Skype Click-to-Call for Mac and PC audit • RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant audit
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| Last updated | — | — |
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| Keyword | Skype Click-to-Call for Mac and PC | RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant |
|---|---|---|
| calls | Not ranked | #2 |
| call center | #7 | Not ranked |
| call | #9 | Not ranked |
| phone number | Not ranked | #9 |
| automated call | #12 | Not ranked |
Skype Click-to-Call for Mac and PC is the cheaper option — it offers a free plan (free). RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant has the higher average rating (5.0★ from 4 reviews) compared to Skype Click-to-Call for Mac and PC (3.7★ from 39 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant holds the higher average rating (5.0★ vs 3.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Skype Click-to-Call for Mac and PC has the deeper published review base (39 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Skype Click-to-Call for Mac and PC typically suits early-stage and growth-mode teams based on its published review base (39 reviews). RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant typically suits early-stage and growth-mode teams based on its published review base (4 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Skype Click-to-Call for Mac and PC and RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.