SMS-Magic | Business Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%
- force2×1.20%
- force com2×1.20%
- interactive2×1.20%
- messaging2×1.20%
Revueforce - Ratings & Reviews Platform for Salesforce Commerce Cloud
Purpose-built for Salesforce B2C Commerce, RevueForce helps retailers collect more, higher-quality reviews and present them in displays that drive customer engagement, confidence, and conversions. The platform includes configurable review forms, automated post-purchase email collection, and complete creative control over how reviews appear on your storefront — matching your brand guidelines. This platform is natively integrated with Salesforce Service Cloud, Marketing Cloud and Salesforce CRM. The platform also includes easy-to-use analytics and reporting that surface valuable insights into customer experiences and preferences. These insights help brands and retailers identify areas for improvement, address customer concerns, and tailor their products or services to better meet customer needs.
Top keywords
- customer4×3.85%
- platform3×2.88%
- salesforce3×2.88%
- cloud2×1.92%
- includes2×1.92%
- insights2×1.92%
- retailers2×1.92%
- reviews2×1.92%
