SMS-Magic | Business Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%
- force2×1.20%
- force com2×1.20%
- interactive2×1.20%
- messaging2×1.20%
In-App Ideas | Capture and prioritize user feedback—right inside Salesforce
Turn user feedback into your Salesforce roadmap. In-App Ideas is a native Salesforce app that makes it easy for users to share ideas, suggest improvements, and vote on what matters—all from within Salesforce. By creating a live feedback loop, you surface feature gaps early, reduce friction, and build what your team actually needs. Users stay engaged and informed throughout the entire lifecycle—from submission to release. Key capabilities: - Submit and track enhancement ideas directly in Salesforce - Vote and comment on peer suggestions to surface the most impactful needs - View prioritization status and progress in real time - Align implementation efforts with real user feedback - Increase engagement and adoption through transparency Stop guessing. Let your users show you what matters.
Top keywords
- salesforce4×3.23%
- feedback3×2.42%
- ideas3×2.42%
- users3×2.42%
- matters2×1.61%
- real2×1.61%
- surface2×1.61%
- user2×1.61%
- user feedback2×1.61%
- vote
