SMS-Magic | Business Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%
- force2×1.20%
- force com2×1.20%
- interactive2×1.20%
- messaging2×1.20%
Certinia Project Assistant Agent
"SUMMARY: The Certinia Project Assistant Agent provides Project Managers with proactive insight into project health. Launched in the Winter 2026 release, it automates administrative monitoring of milestones and resource compliance. KEY FEATURES: - MILESTONE TRACKING: Automates the review of milestone status and delivery risks. - TIME CARD COMPLIANCE: Identifies missing, saved, or unsubmitted time cards for the prior seven days. - VARIANCE ANALYSIS: Automatically compares logged hours against scheduled hours to flag discrepancies. INTELLIGENT CRITERIA: The agent flags concerns if actual and planned hours do not align or if a blocked task impacts delivery. It also detects data errors, such as time logged against planned milestones or incorrect status assignments. BUSINESS BENEFIT: By eliminating manual searching through reports and list views, the agent shifts managers from reactive to proactive management. This ensures faster intervention, reduces administrative burden, and keeps projects on their planned trajectory."
Top keywords
- agent3×2.08%
- hours3×2.08%
- planned3×2.08%
- project3×2.08%
- time3×2.08%
- administrative2×1.39%
- against2×1.39%
- automates2×1.39%
- compliance2×
