SMS-Magic | Business Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%
- force2×1.20%
- force com2×1.20%
- interactive2×1.20%
- messaging2×1.20%
Saplyn – The AI Process Coach for Salesforce
Saplyn helps organizations turn their processes into an intelligent, AI-powered coach for every user—human or digital. Our visual process maps capture your organization’s real business logic and context. Those maps then power: Real-time nudges that guide users inside Salesforce with the right steps, insights, and content. Exactly when they need it AI context and a ChatGPT integration that give both humans and agents (Agentforce & BYOM) process-aware intelligence and conversational understanding This combination means your people and your AI work from the same playbook—following the right process, every time. With Saplyn, you can: - Deliver dynamic, in-context nudges that coach users through any workflow - Feed process-aware context into Agentforce to improve AI accuracy, reliability, and trust - Connect directly to ChatGPT using your own API key for secure, org-specific AI assistance - Reduce token costs and simplify prompts through process-based context retrieval (RAG-lite approach) - Easily maintain full control over process logic and AI guidance. Saplyn evolves with your business, empowering teams to continuously improve how humans and AI collaborate within Salesforce.
Top keywords
- ai6×3.43%
- context4×2.29%
- process3×1.71%
- saplyn3×1.71%
- agentforce2×1.14%
- business2×1.14%
- chatgpt2×1.14%
- coach2×1.14%
