SMS Magic & Conversive | Conversational Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%
- force2×1.20%
- force com2×1.20%
- interactive2×1.20%
- messaging2×1.20%
Contact Creation Superflow
Data quality is an ever present issue when setting up a Contact and the contact's relationships to other Accounts and Opportunities. This Flow uses brand new features in Winter '23 like Data Table and multi-select Lookup to create a seamless contact creation experience. First you'll have your users create the contact using the minimum-amount of fields required. Then, using the 'Relate Contacts to Multiple Accounts' feature, you'll be able to relate that Contact to as many Accounts as you need and assign them a role. Once that's done, the Flow will look for any 'Open' opportunities for those selected accounts, and display them in a Data Table on the screen. The user can select any number of Opportunity records and an Opportunity Role. From the opportunities selected, the Flow will create Contact-Opportunity role records.
Top keywords
- contact4×2.99%
- accounts3×2.24%
- data3×2.24%
- flow3×2.24%
- opportunities3×2.24%
- role3×2.24%
- data table2×1.49%
- opportunity2×1.49%
- records2×1.49%
- selected2×1.49%