SMS-Magic | Business Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%
- force2×1.20%
- force com2×1.20%
- interactive2×1.20%
- messaging2×1.20%
Case Quick Close for Lightning
Do your agents want to close Cases faster? In minutes you have a component or button in your Salesforce to close Cases faster. This app will save your agents 30 seconds per support case. In an org that processes 10,000 support cases/year, this equates to a savings of 83 hours of work per year. No coding is required. Suitable for all Administrators. Customization The "Close Case" button or component can be added to your Lightning Case Page Layout anywhere. Administrators can easily define the fields displayed on the Close Case page. The fields displayed can be configured per Record Type. As seen on IdeaExchange In Classic, we had the possibility to create a dedicated Close Case Button with Record Type specific Page Layouts. 230 people asked on IdeaExchange to have the same behavior in Lightning. This App re-creates the beloved functionality in Lightning. Happy Users Happy Users, nothing makes a good Admin happier. And oftentimes the small things in life make the biggest difference to Users. Each App is focused on one problem, is affordable, and can be installed in less than 30 minutes.
Top keywords
- case5×2.69%
- close5×2.69%
- button3×1.61%
- cases3×1.61%
- close case3×1.61%
- lightning3×1.61%
- page3×1.61%
- per3×1.61%
- users