Is SMS-Magic | Business Messaging or Hyland OnBase Integration for Salesforce | Document Management cheaper?

Both SMS-Magic | Business Messaging and Hyland OnBase Integration for Salesforce | Document Management offer paid plans only. SMS-Magic | Business Messaging starts at paid; Hyland OnBase Integration for Salesforce | Document Management starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose SMS-Magic | Business Messaging or Hyland OnBase Integration for Salesforce | Document Management?

SMS-Magic | Business Messaging holds the higher average rating (4.8★ vs 1.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, SMS-Magic | Business Messaging or Hyland OnBase Integration for Salesforce | Document Management?

Both apps are one-click installs from the Salesforce AppExchange. SMS-Magic | Business Messaging has the deeper published review base (1,135 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

SMS-Magic | Business Messaging typically suits early-stage and growth-mode teams based on its published review base (1,135 reviews). Hyland OnBase Integration for Salesforce | Document Management typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between SMS-Magic | Business Messaging and Hyland OnBase Integration for Salesforce | Document Management?

Migration support varies by app and category. SMS-Magic | Business Messaging and Hyland OnBase Integration for Salesforce | Document Management both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Hyland OnBase Integration for Salesforce | Document Management" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

SMS-Magic | Business vs Hyland OnBase — Salesforce

SMS-Magic | Business Messaging vs Hyland OnBase Integration for Salesforce | Document Management

Side-by-side comparison · 24 data points

SMS-Magic | Business Messaging

4.8·1.1kreviews

Drive positive outcomes across your client, candidate or patient lifecycle by leveraging AI to start conversations, guide decisions and fulfill promises over sms/mms messaging.

salesforcepaid

Change

1. Listing metadata

Field-level data

	SMS-Magic \| Business Messaging	Hyland OnBase Integration for Salesforce \| Document Management
Tagline	“Drive positive outcomes across your client, candidate or patient lifecycle by leveraging AI to start conversations, guide decisions and fulfill promises over sms/mms messaging.”176 chars	“The OnBase Integration for Salesforce combines Hyland’s industry-leading content management capabilities with the power of Salesforce, providing instant access to critical relationship data and content. Centralizes content for all industries.”242 chars
Description	1186 / 2000 chars59% used	678 / 2000 chars34% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	Screen Magic Mobile Media	Hyland Software

At a glance

8 metrics · auto-computed

Feature comparison between SMS-Magic | Business Messaging and Hyland OnBase Integration for Salesforce | Document Management
Metric	SMS-Magic \| Business Messaging	Hyland OnBase Integration for Salesforce \| Document Management
Rating	★ 4.8 ★	1.0 ★
Total reviews	★ 1.1k	1
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	★ 8	3
Languages	16 supported	1 supported
Listed since	Mar 2010	Sep 2020

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, SMS-Magic | Business Messaging is the stronger choice for most Salesforce AppExchange admins — 4.8★ vs Hyland OnBase Integration for Salesforce | Document Management's 1.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: SMS-Magic | Business Messaging at paid, Hyland OnBase Integration for Salesforce | Document Management at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

SMS-Magic | Business Messaging has the larger user base (1,135 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Hyland OnBase Integration for Salesforce | Document Management's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to SMS-Magic | Business Messaging; mid-market and enterprise admins with specific feature requirements should evaluate both — Hyland OnBase Integration for Salesforce | Document Management's 1-review base may include the workflow context that matches your specific use case better than SMS-Magic | Business Messaging's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: SMS-Magic | Business Messaging audit • Hyland OnBase Integration for Salesforce | Document Management audit

Listed	March 16, 2010	September 18, 2020

Last updated	—	—

3. Features

As listed by each developer

SMS-Magic | Business Messaging

Engage anywhere, anytime. Promptly engage inbound inquiries and messages across touchpoints, time zones, regions and channels by using 24/7 response tools & bots.
Drive intelligent messaging. Scale up meaningful engagement by integrating AI-assisted messaging with your tech stack. Involve a real person whenever needed.
Ensure full accountability. Prevent spam and security breaches by enforcing checks on the consent and content of outgoing messages. Ensure compliant messaging.
Easily integrate Multichannel Messaging (SMS, MMS, Chat WhatsApp, Instagram) capabilities.
Compliance Management: Effectively manages opt-in/Opt-out compliances. Helps you with 10DLC registration.
Efficient Onboarding: One-click installation streamlines setup, enabling you to start benefiting from multichannel messaging quickly.
Full assistance on messaging infrastructure setup (Short Code, TFN, 10DLC.) Bring your own Provider and plug into SMS Magic messaging infrastructure. (Messaging registration costs for Short Code, TFN, 10DLC, and WhatsApp are additional.)
SMS Magic ensures you stay fully compliant with privacy and regulatory requirements with built-in controls to always comply with TCPA, GDPR, CCPA, and CASL messaging regulations for WhatsApp, Facebook Messenger, and text.

Hyland OnBase Integration for Salesforce | Document Management

Quickly search, retrieve, and view relevant content from within the same Salesforce UI, eliminating the need for multiple applications to be open at the same time. This integration provides additional functionality within your Salesforce environment.
Import documents within Salesforce and map information directly from Salesforce field values to keywords to ensure correct indexing in addition to proactively identifying missing documents quickly.
Out-of-Box configuration, eliminating the need for custom API development and ongoing maintenance and provides flexible access to other customer technologies that also share a Salesforce integration. OnBase is available on the AWS Marketplace.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	SMS-Magic \| Business Messaging	Hyland OnBase Integration for Salesforce \| Document Management
to engage	#1	Not ranked
engage	#1	Not ranked
messaging	#1	Not ranked

6. App details

Long-form description · keyword frequency

SMS-Magic | Business Messaging

Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)

Top keywords

cloud3×1.80%
supports3×1.80%
automated2×1.20%
bring2×1.20%
bring your own2×1.20%
com2×1.20%
experience2×1.20%
experience cloud2×1.20%
force2×1.20%
force com2×1.20%
interactive2×1.20%
messaging2×1.20%

Hyland OnBase Integration for Salesforce | Document Management

The OnBase Integration for Salesforce combines leading content management capabilities to existing Salesforce customer installations. Now, users can import, search, and retrieve documents directly from corresponding Salesforce records, all within a single SF UI. This provides a complete view of data related to customers, prospects, vendors, and associated transactions. With OnBase, organizations support retention and security policies while giving employees instant access to information. Hyland OnBase serves many industries including: - Financial Services - Higher Education - Healthcare and Clinical - Government - Transportation and Logistics - Manufacturing - more...

Top keywords

onbase3×3.33%
salesforce3×3.33%

SMS-Magic | Business Messaging vs Hyland OnBase Integration for Salesforce | Document Management

SMS-Magic | Business Messaging

1. Listing metadata

Hyland OnBase Integration for Salesforce | Document Management

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is SMS-Magic | Business Messaging or Hyland OnBase Integration for Salesforce | Document Management cheaper?

Which has better reviews, SMS-Magic | Business Messaging or Hyland OnBase Integration for Salesforce | Document Management?

Should I choose SMS-Magic | Business Messaging or Hyland OnBase Integration for Salesforce | Document Management?

Which is faster to set up, SMS-Magic | Business Messaging or Hyland OnBase Integration for Salesforce | Document Management?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between SMS-Magic | Business Messaging and Hyland OnBase Integration for Salesforce | Document Management?