SMS-Magic | Business Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%
- force2×1.20%
- force com2×1.20%
- interactive2×1.20%
- messaging2×1.20%
zAgile Connector for Slack and Salesforce Integration
zAgile Chat:Bridge app provides Salesforce users with the ability to send messages, exchange files, and collaborate with their Slack teams via public channels directly from Chatter. Similarly, it allows authorized Slack users to be able to retrieve information related to Salesforce objects (Opportunity, Lead, Case, Account, etc), as well as, create and update these objects. Slack users may also retrieve Salesforce Reports. The goal of this integration is to allow Salesforce users to efficiently manage their interaction with their Slack teams related to Customer-centric activities without leaving Salesforce. From within any Chatter-enabled object (Lead, Opportunity, Account, Case, etc.), as well as, custom objects, you can directly communicate with Slack users. Conversely, Slack users may also initiate conversations (send messages, files, etc.) directed at specific Salesforce objects and users. Since both Chatter and Slack support message threads, this allows for bidirectional conversation. In Salesforce, the conversation is maintained within the context of the object from where it was initiated.
Top keywords
- salesforce7×4.40%
- slack7×4.40%
- users7×4.40%
- objects4×2.52%
- slack users4×2.52%
- etc3×1.89%
- account2×1.26%
- allows2×1.26%
