SMS-Magic & Conversive | Conversational Messaging vs Salesforce Engage

Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)

ACCELERATE PRODUCTIVITY - 37% Increase in Rep Productivity Salesforce Engage helps reps get the most out of their time and effort – focusing in on prospects who are likely to buy, and automating the nurture of prospects that are still early in the decision making process. ENGAGE WITH PROSPECTS BETTER - 38% Increase in Prospect Engagement Salesforce Engage helps your salespeople be the first to reach out to prospects, ahead of your competitors. And when they reach prospects first, they have all the rich context and insights to have relevant conversations, so that they can continue to drive deals forward. CLOSE MORE DEALS - 34% Increase in Sales Revenue Reach prospects first with real-time alerts based on how they are interacting with your emails or marketing content. By reaching prospects at the right time with the right message, reps will be making every interaction relevant and personal to drive deals forward and close business. Salesforce Engage provides reps the flexibility to work the way they want – whether they’re inside Sales Cloud, in their email inbox, or on the road using their Salesforce1 mobile app.