SMS-Magic | Business Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%
- force2×1.20%
- force com2×1.20%
- interactive2×1.20%
- messaging2×1.20%
File Slayer
Open a case or account in Salesforce, and the Files list is already buried. The same logos and social icons repeat down the page. The file the customer actually sent is lost in the middle of it. So the rep has to scroll and scroll. File Slayer is AI-powered file management for Salesforce. It clears junk images and duplicate attachments off your cases, accounts, contacts, opportunities, and custom objects. Reps open a record and see only the files worth opening. Clear the junk out of the way, or delete it for good and free up file storage. Admins decide who can clear files straight from a record. Managers get an org-wide view and real-time adoption reports, so you can see it's working. It's 100% native to Salesforce. Nothing to maintain, nothing leaves your org. It works on images: BMP, DIB, GIF, JFIF, JPE, JPEG, JPG, PNG, TGA, TIF, TIFF, and WEBP, as well as other file types like PDF, Excel, Word, etc. File Slayer is part of the Service Experience Suite, a suite of app solutions that delivers on four key pillars of customer service. http://vicasso.com/service-experience-suite
Top keywords
- file6×3.17%
- files3×1.59%
- salesforce3×1.59%
- clear2×1.06%
- customer2×1.06%
- file slayer2×1.06%
- images2×1.06%
- it's2×1.06%
- junk2×
