SMS-Magic & Conversive | Conversational Messaging vs Iconixx

Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)

Iconixx delivers value with: configurable, role-based dashboards; self-service analytical capabilities; native approval workflow; pre-configured business rules and formulas library; improved compliance with a complete audit trail of every action; reduced administrative costs; reduced time-to-market for incentive compensation plan changes or new incentives; forecasts of total incentive compensation expenses based upon historical trends with seasonality factors; and, analysis of plan effectiveness with “what if” modeling/ forecasting, including side-by-side comparisons of predicted results. The rich user interface enables users to easily manage complex, date effective territory and quota assignments, hierarchy definitions, and incentive plan assignments. The complete solution is accessible on any mobile device by all users, sales executives, sales leadership and administrators, anytime, anywhere.