SMS-Magic | Business Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%
- force2×1.20%
- force com2×1.20%
- interactive2×1.20%
- messaging2×1.20%
Sequencer - Easy to use Business Process Management Utility
Business Process Management (BPM) tool to allow users to design/execute/monitor long state-full processes for any standard or custom object. This tool provides a process flow designer where user can sequence Salesforce activities. User can do parallel tasking, priority checking, assign task to any Salesforce user or group. Once the flow is in execution, the tool provides the dashboard to monitor the task sequences. Sequencer can be used to design any process flow which can be for Sales, Service, Financial, HR or any other business function. If a Case is created for a certain problem type, Sequencer process flow can execute tasks based on the design. Unlike the default platform workflow, Sequencer assigns the tasks at real-time when the previous task is closed. It checks all depndencies automatically.
Top keywords
- flow4×3.10%
- process4×3.10%
- design3×2.33%
- process flow3×2.33%
- sequencer3×2.33%
- task3×2.33%
- user3×2.33%
- business2×1.55%
- execute2×1.55%
- monitor