Side-by-side comparison · 24 data points
This package gives you reports and a dashboard to monitor usage of your Force.com sites. Analyze monthly page views, daily bandwidth, and daily request time to avoid reaching monthly and daily limits for individual sites and your organization.
| Force.com Sites Usage Reporting | CRMJetty Customer Portal | |
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| Description | ||
| Screenshots | — | — |
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Self design your customer portal with CRMJetty WordPress Customer Portal solution and securely connect it with Salesforce. Allow your teams to engage with customers through a centralized yet isolated platform. Read our customer stories and whitepapers.
| Metric | Force.com Sites Usage Reporting | CRMJetty Customer Portal |
|---|---|---|
| Rating | 3.5 ★ | ★ 5.0 ★ |
| Total reviews | 4 | ★ 7 |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Pricing tiers | — | 1 tier |
| Listed features | 3 | ★ 9 |
| Languages | 1 supported | 1 supported |
| Listed since | Jun 2009 | Aug 2017 |
Based on the data on this page, CRMJetty Customer Portal is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Force.com Sites Usage Reporting's 3.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Force.com Sites Usage Reporting offers a free tier (free) while CRMJetty Customer Portal starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Recommended by size: small/early-stage admins who need fast install and low risk should default to CRMJetty Customer Portal; mid-market and enterprise admins with specific feature requirements should evaluate both — Force.com Sites Usage Reporting's 4-review base may include the workflow context that matches your specific use case better than CRMJetty Customer Portal's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Force.com Sites Usage Reporting audit • CRMJetty Customer Portal audit
| Last updated | — | — |
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| Keyword | Force.com Sites Usage Reporting | CRMJetty Customer Portal |
|---|---|---|
| site | #2 | Not ranked |
| your site | #2 | Not ranked |
| sites | #2 | Not ranked |
| wordpress | Not ranked | #2 |
| portal | Not ranked | #2 |
Force.com Sites Usage Reporting is the cheaper option — it offers a free plan (free). CRMJetty Customer Portal starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
CRMJetty Customer Portal has the higher average rating (5.0★ from 7 reviews) compared to Force.com Sites Usage Reporting (3.5★ from 4 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
CRMJetty Customer Portal holds the higher average rating (5.0★ vs 3.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. CRMJetty Customer Portal has the deeper published review base (7 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Force.com Sites Usage Reporting typically suits early-stage and growth-mode teams based on its published review base (4 reviews). CRMJetty Customer Portal typically suits early-stage and growth-mode teams based on its published review base (7 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Force.com Sites Usage Reporting and CRMJetty Customer Portal both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Force.com Sites Usage Reporting" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.