Which works better for small vs large Salesforce AppExchange admins?

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing typically suits early-stage and growth-mode teams based on its published review base (529 reviews). Knowledge Falcon typically suits early-stage and growth-mode teams based on its published review base (5 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Chargent Payment vs Knowledge Falcon — Salesforce

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing vs Knowledge Falcon

Side-by-side comparison · 24 data points

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

4.9·529reviews

• PCI Compliant Credit Card & ACH Payments • Automated & Compliant Card Surcharging • Recurring Billing, Subscriptions Payments, & Automatic Payment Recovery • Self-Service Payments in Experience Cloud • 30+ Direct Payment Gateway Integrations

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1. Listing metadata

Field-level data

	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	Knowledge Falcon
Tagline	“• PCI Compliant Credit Card & ACH Payments • Automated & Compliant Card Surcharging • Recurring Billing, Subscriptions Payments, & Automatic Payment Recovery • Self-Service Payments in Experience Cloud • 30+ Direct Payment Gateway Integrations”243 chars	“"Knowledge Falcon" is a Lightning Component that offers a user-friendly view of Knowledge Articles with a left sidebar navigation. The navigation menu is automatically populated based on the available Knowledge Data Categories.”227 chars
Description	1193 / 2000 chars60% used	1059 / 2000 chars53% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Chargent by AppFrontier LLC	Aisolu OÜ
Listed	March 20, 2009

At a glance

8 metrics · auto-computed

Feature comparison between Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing and Knowledge Falcon
Metric	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	Knowledge Falcon
Rating	★ 4.9 ★	4.8 ★
Total reviews	★ 529	5
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	3 tiers	—
Listed features	★ 9	6
Languages	1 supported	1 supported
Listed since	Mar 2009	Feb 2025

AppRanks verdict

Generated from live data on this page

The call

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing edges out Knowledge Falcon on rating (4.9★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

On pricing, Knowledge Falcon offers a free tier (free) while Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing has the larger user base (529 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Knowledge Falcon's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing; mid-market and enterprise admins with specific feature requirements should evaluate both — Knowledge Falcon's 5-review base may include the workflow context that matches your specific use case better than Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing audit • Knowledge Falcon audit

Last updated	—	—

3. Features

As listed by each developer

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

💳 Collect Payments in Salesforce Take PCI Compliant payments right where your customer data lives - in Salesforce. Payment-enable any page or app in your Salesforce org, and empower your team to be more efficient and to better serve customers.
💳 Collect Missed & Late Payments with Automation Improve cash flow, reduce Days Sales Outstanding (DSO), and automate manual AR tasks with a no-code solution. This allows you to free up valuable resources for other business critical tasks.
💳 Automate Recurring Subscription Billing Leverage set-and-forget recurring billing to enhance cash flow predictability and increase customer retention.
💳 Intelligent, Flexible Developer Toolbox Create customized payment solutions, integrate seamlessly with other systems, and enhance the reliability of your payment processes with our suite of powerful developer tools - including our REST API.
💳 Reduce Payment Collection Overhead Configure self-service payment options in your Experience Cloud or Site in just minutes. Send payment request links with the click of a button, empowering your customers to submit payments at their convenience.
💳 Complete your 360° Customer View Accelerate data-driven insights by removing data silos. Ensure a consistent and complete customer profile by improving customer payment visibility across all business units.
💳 Your Customers' Currencies and Countries Take payments in over 150 currencies, including but not limited to: USD, AUS, EUR, GBP, CAD, JPY. Countries supported: United States, Australia, Canada, UK, Singapore, and many others.
💳 Recover transaction fees and raise profit margins with Surcharging This set & forget feature automatically calculates and incorporates card surcharge fees into your payment processes, recouping revenue and improving cash flow.
💳 Accurate, actionable analytics Chargent is Salesforce-native, so your team has instant access to reporting and dashboards that provide deep insight into your payments activities.

Knowledge Falcon

🔹 Automated Knowledge Navigation – Sidebar updates dynamically based on available Knowledge Data Categories.
🔹 Lightning-Fast Search & Access – Quickly find relevant articles without extensive searching.
🔹 Seamless Salesforce Integration – Fully compatible with Salesforce Lightning Experience.
🔹 User-Friendly Interface – Clean, intuitive design for improved user engagement.
🔹 Easy Setup & Customization – Minimal configuration required for quick deployment.
🔹 Enhanced Productivity – Empower support teams and end-users with structured knowledge access.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	Knowledge Falcon
commerce cloud	#1	Not ranked
health	#1	Not ranked
people	#1	Not ranked
knowledge	Not ranked	#2
discovery	Not ranked	#6

7. App details

Long-form description · keyword frequency

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

Take payments everywhere in Salesforce - with streamlined tools to help you collect more revenue. Automated AR, subscription billing, surcharging, & more. Compliant, secure payments in over 150 currencies, and over 100 countries, including the US, Australia, and UK. - Card, Debit, & ACH Payments - One-time, scheduled, & subscription payments - Self-service payments in Experience Cloud - Payment request email links - Automated Collections - Card Surcharging - PayPal Wallet Powerful developer tools: - REST API (Flow & Apex) - Multi-Gateway Tokenization - Smart Payment Routing - Chargent Custom Checkout Payment-enable: - Salesforce Billing / CPQ - Commerce Cloud - Revenue Cloud Billing / Advanced - Data 360 30+ Direct Payment Gateway Integrations: - Adyen - AstroPay - Authorize.net - Barclaycard - Bluepay / Clover - BlueSnap - Braintree - CSG Forte - Cybersource - Deluxe - eProcessingNetwork - eWay - Ezidebit - Fat Zebra - iATS Payments - Linked2Pay - MerchantE - Merchant Warrior - ModusLink - Moneris - NMI - Paya - PayPal / Payflow Pro - Paysafe - PayTrace - PayU - Realex / GlobalPayments - Rectangle Health - SecureCo - Stripe - Transact Pro - USAePay - VeriPay - WorldPay

Top keywords

payments6×3.21%
billing3×1.60%
cloud3×1.60%
payment3×1.60%
automated2×1.07%
card2×1.07%
paypal2×1.07%
pro2×1.07%
revenue2×1.07%
salesforce2×1.07%
subscription2×1.07%
surcharging2×1.07%

Knowledge Falcon

Knowledge Falcon: Elevate Your Salesforce Knowledge Management Knowledge Falcon is a powerful Lightning Component designed to enhance your Salesforce Knowledge experience. With an intuitive left sidebar navigation, users can quickly browse and access Knowledge Articles based on predefined Data Categories. Say goodbye to endless searches—Knowledge Falcon brings structure and efficiency to knowledge discovery. Key Features & Benefits: ✅ Automatic Knowledge Navigation – Dynamically populates the sidebar based on available Knowledge Data Categories. ✅ Seamless User Experience – Enhances usability with an intuitive, clean interface for easy article access. ✅ Optimized Search & Discovery – Multi-category selection, language filters, and smart sorting by Title or Relevance. ✅ Lightning-Ready & Mobile-Friendly – Works flawlessly in Salesforce Lightning and on mobile devices. ✅ Quick Setup & Customization – Configure with ease: set default expanded/collapsed states, add custom fields, and control article view behavior (including console tab support).

Top keywords

knowledge9×6.82%
falcon3×2.27%
knowledge falcon3×2.27%
salesforce3×2.27%
access2×1.52%
article2×1.52%
categories2×1.52%
data2×1.52%
data categories

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing vs Knowledge Falcon

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

1. Listing metadata

Knowledge Falcon

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing · 1 changes

Knowledge Falcon · 0 changes

7. App details

Frequently asked

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Should I choose Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Knowledge Falcon?

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