Which has better reviews, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)?

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing (4.9★, 529 reviews) and Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM) (4.9★, 18 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)?

Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM) holds the higher average rating (4.9★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)?

Both apps are one-click installs from the Salesforce AppExchange. Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing has the deeper published review base (529 vs 18), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing typically suits early-stage and growth-mode teams based on its published review base (529 reviews). Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM) typically suits early-stage and growth-mode teams based on its published review base (18 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Chargent Payment vs Work-Relay: The — Salesforce

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing vs Work-Relay

Side-by-side comparison · 24 data points

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

4.9·529reviews

• PCI Compliant Credit Card & ACH Payments • Automated & Compliant Card Surcharging • Recurring Billing, Subscriptions Payments, & Automatic Payment Recovery • Self-Service Payments in Experience Cloud • 30+ Direct Payment Gateway Integrations

salesforcepaid

Change

1. Listing metadata

Field-level data

	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	Work-Relay
Tagline	“• PCI Compliant Credit Card & ACH Payments • Automated & Compliant Card Surcharging • Recurring Billing, Subscriptions Payments, & Automatic Payment Recovery • Self-Service Payments in Experience Cloud • 30+ Direct Payment Gateway Integrations”243 chars	“Work-Relay accelerates the delivery of products or services to end-customers by providing a Salesforce-native workflow management solution that automates repeatable workflows and coordinates projects across individuals, teams, and systems. ”242 chars
Description	1193 / 2000 chars60% used	898 / 2000 chars45% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Chargent by AppFrontier LLC	Neostella, Inc.
Listed

At a glance

8 metrics · auto-computed

Feature comparison between Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing and Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)
Metric	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)
Rating	4.9 ★	★ 4.9 ★
Total reviews	★ 529	18
Free plan	—	—
Pricing	paid	paid
Pricing tiers	3 tiers	3 tiers
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	Mar 2009	Oct 2014

AppRanks verdict

Generated from live data on this page

The call

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing and Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM) are evenly matched on rating (4.9★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing at paid, Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM) at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing has the larger user base (529 reviews vs 18), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing audit • Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM) audit

Last updated	—	—

3. Features

As listed by each developer

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

💳 Collect Payments in Salesforce Take PCI Compliant payments right where your customer data lives - in Salesforce. Payment-enable any page or app in your Salesforce org, and empower your team to be more efficient and to better serve customers.
💳 Collect Missed & Late Payments with Automation Improve cash flow, reduce Days Sales Outstanding (DSO), and automate manual AR tasks with a no-code solution. This allows you to free up valuable resources for other business critical tasks.
💳 Automate Recurring Subscription Billing Leverage set-and-forget recurring billing to enhance cash flow predictability and increase customer retention.
💳 Intelligent, Flexible Developer Toolbox Create customized payment solutions, integrate seamlessly with other systems, and enhance the reliability of your payment processes with our suite of powerful developer tools - including our REST API.
💳 Reduce Payment Collection Overhead Configure self-service payment options in your Experience Cloud or Site in just minutes. Send payment request links with the click of a button, empowering your customers to submit payments at their convenience.
💳 Complete your 360° Customer View Accelerate data-driven insights by removing data silos. Ensure a consistent and complete customer profile by improving customer payment visibility across all business units.
💳 Your Customers' Currencies and Countries Take payments in over 150 currencies, including but not limited to: USD, AUS, EUR, GBP, CAD, JPY. Countries supported: United States, Australia, Canada, UK, Singapore, and many others.
💳 Recover transaction fees and raise profit margins with Surcharging This set & forget feature automatically calculates and incorporates card surcharge fees into your payment processes, recouping revenue and improving cash flow.
💳 Accurate, actionable analytics Chargent is Salesforce-native, so your team has instant access to reporting and dashboards that provide deep insight into your payments activities.

Work-Relay

🟠 Design Work-Relay provides a framework to design workflows that ensures the right work is completed by the right resource at the right time.
🟡 Visualize With interfaces tailored to fit many management roles, Work-Relay provides visibility into resource status, process status, insights, and analytics.
🟢 Accelerate Work-Relay is a convenient, "one-stop" place for employees to manage work, including due dates, dependencies, and other information so they execute more efficiently.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing	Work-Relay
commerce cloud	#1	Not ranked
your customers	#1	Not ranked
people	#1	Not ranked
workflow	Not ranked	#46

7. App details

Long-form description · keyword frequency

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

Take payments everywhere in Salesforce - with streamlined tools to help you collect more revenue. Automated AR, subscription billing, surcharging, & more. Compliant, secure payments in over 150 currencies, and over 100 countries, including the US, Australia, and UK. - Card, Debit, & ACH Payments - One-time, scheduled, & subscription payments - Self-service payments in Experience Cloud - Payment request email links - Automated Collections - Card Surcharging - PayPal Wallet Powerful developer tools: - REST API (Flow & Apex) - Multi-Gateway Tokenization - Smart Payment Routing - Chargent Custom Checkout Payment-enable: - Salesforce Billing / CPQ - Commerce Cloud - Revenue Cloud Billing / Advanced - Data 360 30+ Direct Payment Gateway Integrations: - Adyen - AstroPay - Authorize.net - Barclaycard - Bluepay / Clover - BlueSnap - Braintree - CSG Forte - Cybersource - Deluxe - eProcessingNetwork - eWay - Ezidebit - Fat Zebra - iATS Payments - Linked2Pay - MerchantE - Merchant Warrior - ModusLink - Moneris - NMI - Paya - PayPal / Payflow Pro - Paysafe - PayTrace - PayU - Realex / GlobalPayments - Rectangle Health - SecureCo - Stripe - Transact Pro - USAePay - VeriPay - WorldPay

Top keywords

payments6×3.21%
billing3×1.60%
cloud3×1.60%
payment3×1.60%
automated2×1.07%
card2×1.07%
paypal2×1.07%
pro2×1.07%
revenue2×1.07%
salesforce2×1.07%
subscription2×1.07%
surcharging2×1.07%

Work-Relay

Work-Relay is a process management application from Neostella built natively on Salesforce to accelerate a wide variety of business operations. This state of the art application helps digitize, manage, and optimize business operations from one place, and requires only a minimal knowledge of Salesforce. Work-Relay offers users a convenient way to manage workloads, while providing managers and executives with operational insights that together result in improved business agility. This new breed of process management software extends Salesforce functionality beyond the bounds of traditional process management solutions. The secret sauce in Work-Relay is its ability to coordinate processes through dynamic to ensure that the right work is completed by the right resource at the right time. Work-Relay is especially well-suited to companies managing long-running, time-sensitive, projects.

Top keywords

work-relay4×3.20%
business3×2.40%
management3×2.40%
process3×2.40%
process management3×2.40%
salesforce3×2.40%
application2×1.60%
business operations2×1.60%
operations2×1.60%

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing vs Work-Relay

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

1. Listing metadata

Work-Relay

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing · 1 changes

Work-Relay · 0 changes

7. App details

Frequently asked

Is Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM) cheaper?

Which has better reviews, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)?

Should I choose Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)?

Which is faster to set up, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing or Work-Relay: The Business Operations Platform for Salesforce (Next Gen BPM)?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

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