Which works better for small vs large Salesforce AppExchange stores?

FedEx Shipping App: Shipping, Returns, RMAs and Tracking typically suits early-stage and growth-mode stores based on its review-base composition (156 reviews). Coveo - AI-Powered Search & Recommendations for Salesforce aligns more with early-stage and growth-mode stores (62 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

FedEx Shipping App vs Coveo - AI-Powered — Salesforce

FedEx Shipping App vs Coveo - AI-Powered Search & Recommendations for Salesforce

Side-by-side comparison · 24 data points

FedEx Shipping App

4.9·156reviews

Zenkraft, a Bringg Solution, is an easy-to-use 100% Salesforce native app for shipping with FedEx (and 150+ carriers). ☑ Automate shipping ☑ Estimate delivery dates/cost ☑ Track shipments in real-time ☑ Process returns ☑ Generate shipping labels

Shopifypaid

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1. Listing metadata

Field-level data

	FedEx Shipping App	Coveo - AI-Powered Search & Recommendations for Salesforce
Tagline	“Zenkraft, a Bringg Solution, is an easy-to-use 100% Salesforce native app for shipping with FedEx (and 150+ carriers). ☑ Automate shipping ☑ Estimate delivery dates/cost ☑ Track shipments in real-time ☑ Process returns ☑ Generate shipping labels”245 chars	“With Coveo, you can unify data across your systems, reduce agent search time, and boost customer satisfaction. Try Coveo today to increase efficiency and drive higher engagement.”178 chars
Description	1199 / 2000 chars60% used	1104 / 2000 chars55% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Shopify	Shopify
Developer	Zenkraft, a Bringg Solution	Coveo

At a glance

9 metrics · auto-computed

Feature comparison between FedEx Shipping App: Shipping, Returns, RMAs and Tracking and Coveo - AI-Powered Search & Recommendations for Salesforce
Metric	FedEx Shipping App: Shipping, Returns, RMAs and Tracking	Coveo - AI-Powered Search & Recommendations for Salesforce
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 156	62
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	★ 6	3
Languages	1 supported	16 supported
Listed since	Jul 2009	Feb 2013

Listed	July 22, 2009	February 20, 2013

Last updated	—	—

Keyword	FedEx Shipping App	Coveo - AI-Powered Search & Recommendations for Salesforce
jotform	#22	#79

9. App details

Long-form description · keyword frequency

FedEx Shipping App

Ship with FedEx without leaving Salesforce and streamline your organization’s shipping, fulfillment, tracking, and returns. Use Zenkraft’s 100% Salesforce native app to: ☑ Easily ship with FedEx (ground, domestic, international, express freight, same day, Sat delivery, Cold Chain) and 200+ other global carriers (supports parcel, LTL, and owned-fleet shipping types) ☑ Provide customers with multiple delivery options (including in-store pick-ups) ☑ Offer estimated delivery dates & calculate costs for a better experience ☑ Reduce manual tasks with automated shipping labels & documentation, scale and printer integrations ☑ Reduce service costs by empowering customers with shipment tracking and real-time tracking updates ☑ Streamline & simplify returns processing, RMA creation, and returns pick-up ☑ Drive more post-sale traffic by providing delivery status on your branded website vs a carrier’s site With over 150 million shipments globally, Zenkraft operates cross-cloud, in Retail, Consumer Goods, eCommerce, Manufacturing, Healthcare/Life Sciences, Service, and Legal and Financial Services. FedEx service marks are owned by Federal Express Corporation and used with their permission

Top keywords

delivery4×2.52%
fedex3×1.89%
returns3×1.89%
service3×1.89%
shipping3×1.89%
tracking3×1.89%
costs2×1.26%
customers2×1.26%
express2×1.26%
reduce2×1.26%
salesforce2×1.26%
ship2×1.26%

Coveo - AI-Powered Search & Recommendations for Salesforce

Coveo for Salesforce transforms your Salesforce experience with AI-powered search, recommendations, and generative answering. Designed for organizations looking to streamline operations, deliver exceptional customer service, and provide seamless, personalized experiences, Coveo delivers value at every digital touchpoint. AI-Powered Search & Generative Answering ➡ Equip agents with AI-powered tools that unify content from various sources, delivering real-time, contextual information without the need for content migration. ➡ With generative answering, agents spend less time searching and more time engaging with customers, improving first contact resolutions and overall satisfaction. Machine Learning ➡ Coveo identifies relevant keywords in large blocks of text using Intelligent Term Detection to provide contextual content recommendations. ➡ Coveo uses smart context to automatically boost or filter content with matching product metadata. Insight Panel and User Actions ➡ Coveo uses Automatic Relevance Tuning (ART) to automatically boost relevant results based on previous interactions.

Top keywords

coveo5×3.65%
content4×2.92%
ai-powered3×2.19%
answering3×2.19%
generative3×2.19%
generative answering3×2.19%
agents2×1.46%
ai-powered search2×1.46%

Frequently asked

Common questions about this comparison

Is FedEx Shipping App: Shipping, Returns, RMAs and Tracking or Coveo - AI-Powered Search & Recommendations for Salesforce cheaper?

Both FedEx Shipping App: Shipping, Returns, RMAs and Tracking and Coveo - AI-Powered Search & Recommendations for Salesforce offer paid plans only. FedEx Shipping App: Shipping, Returns, RMAs and Tracking starts at paid; Coveo - AI-Powered Search & Recommendations for Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, FedEx Shipping App: Shipping, Returns, RMAs and Tracking or Coveo - AI-Powered Search & Recommendations for Salesforce?

FedEx Shipping App: Shipping, Returns, RMAs and Tracking (4.9★, 156 reviews) and Coveo - AI-Powered Search & Recommendations for Salesforce (5.0★, 62 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose FedEx Shipping App: Shipping, Returns, RMAs and Tracking or Coveo - AI-Powered Search & Recommendations for Salesforce?

It depends on what you're optimizing for. FedEx Shipping App: Shipping, Returns, RMAs and Tracking fits better if you prioritize broader integrations; Coveo - AI-Powered Search & Recommendations for Salesforce is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, FedEx Shipping App: Shipping, Returns, RMAs and Tracking or Coveo - AI-Powered Search & Recommendations for Salesforce?

Both apps are one-click installs from the Salesforce AppExchange marketplace. FedEx Shipping App: Shipping, Returns, RMAs and Tracking has more onboarding documentation maturity (156 reviews vs 62), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

FedEx Shipping App vs Coveo - AI-Powered Search & Recommendations for Salesforce

FedEx Shipping App

1. Listing metadata

Coveo - AI-Powered Search & Recommendations for Salesforce

At a glance

AppRanks verdict

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9. App details

Frequently asked

Is FedEx Shipping App: Shipping, Returns, RMAs and Tracking or Coveo - AI-Powered Search & Recommendations for Salesforce cheaper?

Which has better reviews, FedEx Shipping App: Shipping, Returns, RMAs and Tracking or Coveo - AI-Powered Search & Recommendations for Salesforce?

Should I choose FedEx Shipping App: Shipping, Returns, RMAs and Tracking or Coveo - AI-Powered Search & Recommendations for Salesforce?

Which is faster to set up, FedEx Shipping App: Shipping, Returns, RMAs and Tracking or Coveo - AI-Powered Search & Recommendations for Salesforce?

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