Should I choose TargetRecruit: Staffing | Recruiting | Applicant Tracking Solution or FinancialForce Customer Success Cloud?

AppRanks cannot separate these two on rating, because neither publishes one. TargetRecruit: Staffing | Recruiting | Applicant Tracking Solution does carry the larger published review base (198 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which works better for small vs large Salesforce AppExchange admins?

TargetRecruit: Staffing | Recruiting | Applicant Tracking Solution typically suits early-stage and growth-mode teams based on its published review base (198 reviews). FinancialForce Customer Success Cloud typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

TargetRecruit vs FinancialForce — Salesforce

TargetRecruit vs FinancialForce Customer Success Cloud

Side-by-side comparison · 24 data points

TargetRecruit

4.6·198reviews

TargetRecruit by Bullhorn is an enterprise ATS/CRM for staffing and recruiting firms. From front office to middle office, we’ve built our powerful and flexible software on Salesforce – the world’s #1 B2B SaaS platform.

salesforcepaid

Change

1. Listing metadata

Field-level data

	TargetRecruit	FinancialForce Customer Success Cloud
Tagline	“TargetRecruit by Bullhorn is an enterprise ATS/CRM for staffing and recruiting firms. From front office to middle office, we’ve built our powerful and flexible software on Salesforce – the world’s #1 B2B SaaS platform. ”219 chars	“Certinia helps you orchestrate customer success best-practices across the entire enterprise. Break down silos and connect the entire customer journey, from opportunity to renewal. Drive predictable outcomes for your customers & for your business. ”250 chars
Description	1116 / 2000 chars56% used	1119 / 2000 chars56% used
Screenshots	—	—
Languages	nlenfifrde+11 more	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	TargetRecruit by Bullhorn

At a glance

8 metrics · auto-computed

Feature comparison between TargetRecruit: Staffing | Recruiting | Applicant Tracking Solution and FinancialForce Customer Success Cloud
Metric	TargetRecruit: Staffing \| Recruiting \| Applicant Tracking Solution	FinancialForce Customer Success Cloud
Rating	4.6 ★	—
Total reviews	198	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	★ 9	8
Languages	16 supported	16 supported
Listed since	May 2008	Apr 2025

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, TargetRecruit: Staffing | Recruiting | Applicant Tracking Solution is the stronger choice for most Salesforce AppExchange admins — 4.6★ vs FinancialForce Customer Success Cloud's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: TargetRecruit: Staffing | Recruiting | Applicant Tracking Solution at paid, FinancialForce Customer Success Cloud at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

TargetRecruit: Staffing | Recruiting | Applicant Tracking Solution has the larger user base (198 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. FinancialForce Customer Success Cloud's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to TargetRecruit: Staffing | Recruiting | Applicant Tracking Solution; mid-market and enterprise admins with specific feature requirements should evaluate both — FinancialForce Customer Success Cloud's 0-review base may include the workflow context that matches your specific use case better than TargetRecruit: Staffing | Recruiting | Applicant Tracking Solution's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: TargetRecruit: Staffing | Recruiting | Applicant Tracking Solution audit • FinancialForce Customer Success Cloud audit

Listed	May 2, 2008	April 18, 2025

Last updated	—	—

3. Features

As listed by each developer

TargetRecruit

Front Office: Our Front Office software adapts to your recruiting workflows. Source, engage, and place the best candidates quickly with this powerful, end-to-end fully configurable recruitment solution.
CRM & Business Development: Strengthen relationships and enhance the customer and candidate experience. Built on the #1 platform, TargetRecruit redefines customer & candidate lifecycle management.
Middle Office: Streamline timesheets, pay, and bill. Our Middle Office bridges front-office operations with payroll and accounting, offering speed, control, and visibility.
Reports & Dashboards: Gain real-time insights with our reports and dashboards. Spot trends early and make smart, data-driven decisions backed by advanced business insights and analytics.
Automation: Streamline workflows with visual elements and reusable building blocks. Reduce effort, cut errors, and deliver exceptional service to candidates and clients.
Integrations: Connect disparate systems seamlessly with API-led services or the Salesforce AppExchange, offering access to over 5,000 apps, templates, components and more.
Configuration: Easily customize hiring processes, workflows, and data fields with TargetRecruit’s intuitive tools—ensuring a perfect fit for your business needs.
Customization: Built on Salesforce, TargetRecruit by Bullhorn empowers non-developers to create and customize solutions that typically require coding expertise.
Portals: Provide candidates and clients 24/7 access to applications and vacancies on any device, meeting the demand for real-time accessibility of information.

FinancialForce Customer Success Cloud

PROVIDE ONE VALUE JOURNEY WITH ONE VOICE Capture customer value objectives at the opportunity phase and carry through (and update) those objectives at every phase of the customer journey (implementation, adoption, expansion, renewal).
MONITOR CUSTOMER SUCCESS PERFORMANCE Equips Customer Success Managers (CSMs) with a powerful dashboard powered by embedded analytics to track playbook usage and effectiveness.
MANAGE SUCCESS PLANS & VALUE OBJECTIVES Create and manage success plans aligned with customers’ business needs. Using customizable templates or automated flows, CSMs can track progress in the Success Tracker UI, record notes, and monitor account history.
RESOURCE SELECTION Select resources based on role, capacity, skills, and experience to expose customers to most suitable resources while reducing cost-to-serve, particularly in a pooled team environment.
STREAMLINED PLAYBOOK MANAGEMENT Create, manage, and execute playbooks that drive ideal customer outcomes. Get a dedicated UI for managing playbook tasks including a best practice catalog, enabling teams to replicate successful strategies across accounts.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	TargetRecruit	FinancialForce Customer Success Cloud
front office	#1	Not ranked
candidate	#1	Not ranked
middle and back	#1	Not ranked
customer success	Not ranked	#1
avoid the 500	Not ranked	#7

6. App details

Long-form description · keyword frequency

TargetRecruit

Founded in 2008 by a talented team of Staffing Executives and IT professionals, TargetRecruit by Bullhorn started with a mission to create technological advancements in the staffing industry. We offer a comprehensive applicant tracking system that is fully customizable and configurable. Our solution provides your business operations just what they need to be efficient, nimble and profitable. TargetRecruit by Bullhorn modernizes your recruiting cycle, from front office to middle office. Highlights: - Headquarters in Houston, Texas (US) with regional offices in the UK, Australia, and India. - 300+ customers and 100+ employees across the globe - 15+ years in the staffing and recruiting industry - 99.99% uptime - Lightning ready - Regular product enhancements Your Full Technology Stack: - Search and Match Candidates at Lightning Speed - Business Development on World’s #1 CRM - Onboarding, Credentialing and Compliance Management - Fully branded, mobile ready Client, Candidate and Timesheet Portals - Timesheets, Pay and Bill - One office - not front, middle and back offices - Reports and Dashboards

Top keywords

office3×1.76%
staffing3×1.76%
992×1.18%
bullhorn2×1.18%
business2×1.18%
front2×1.18%
fully2×1.18%
industry2×1.18%
lightning2×1.18%
middle2×1.18%
offices2×1.18%
ready2×1.18%

FinancialForce Customer Success Cloud

MEET CERTINIA CUSTOMER SUCCESS CLOUD Orchestrate customer success across your enterprise with this powerful digital solution. COLLABORATE ACROSS THE ENTERPRISE Empower your teams—from Sales, Service, Success and Support—to collaborate on customer success activities and drive predictable outcomes. GATHER CUSTOMER INTELLIGENCE Gain a 360° view of customer engagement and unlock actionable insights for future planning. Understand key metrics like revenue, costs, and customer lifetime value. OPERATIONALIZE BEST PRACTICES Standardize and optimize customer success with a simple, repeatable approach. Continuously refine best practices based on unique customer journeys. LEVERAGE A SIMPLE DASHBOARD Codify customer journeys and optimize success with an easy-to-use digital dashboard. Bring CS teams onto Salesforce for seamless management. COORDINATE ACTION Transform insights into action. Pair every piece of customer intelligence with the right stakeholders to enhance the CX. AVOID “HEROIC ACTS OF ACCOUNT MANAGEMENT” Manage the entire customer lifecycle & identify risks early to avoid "heroic" interventions.

Top keywords

customer11×7.38%
success6×4.03%
customer success4×2.68%
action2×1.34%
avoid2×1.34%
avoid heroic2×1.34%
collaborate2×1.34%
customer intelligence2×1.34%

TargetRecruit vs FinancialForce Customer Success Cloud

TargetRecruit

1. Listing metadata

FinancialForce Customer Success Cloud

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is TargetRecruit: Staffing | Recruiting | Applicant Tracking Solution or FinancialForce Customer Success Cloud cheaper?

Should I choose TargetRecruit: Staffing | Recruiting | Applicant Tracking Solution or FinancialForce Customer Success Cloud?

Which is faster to set up, TargetRecruit: Staffing | Recruiting | Applicant Tracking Solution or FinancialForce Customer Success Cloud?

Which works better for small vs large Salesforce AppExchange admins?

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