Side-by-side comparison · 24 data points
With Professional Services Cloud from Certinia, you can manage your resources, projects, and financials in the same application as your customer interactions—to improve your enterprise margin and growth.
| Professional Services Automation 2009 | FinancialForce Professional Services Automation (PSA) | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Manage for your projects, resources, time & expenses for your professional services team. Increase project visibility. Gain insight into resource utilization and your skills/experience inventory. Facilitate collection of time & expenses.
| Metric | Professional Services Automation 2009 | FinancialForce Professional Services Automation (PSA) |
|---|---|---|
| Rating | 3.3 ★ | ★ 4.7 ★ |
| Total reviews | 3 | ★ 118 |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Pricing tiers | — | 1 tier |
| Listed features | 3 | ★ 7 |
| Languages | 15 supported | 10 supported |
| Listed since | Jan 2010 | Nov 2009 |
Based on the data on this page, FinancialForce Professional Services Automation (PSA) is the stronger choice for most Salesforce AppExchange admins — 4.7★ vs Professional Services Automation 2009's 3.3★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Professional Services Automation 2009 offers a free tier (free) while FinancialForce Professional Services Automation (PSA) starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
FinancialForce Professional Services Automation (PSA) has the larger user base (118 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Professional Services Automation 2009's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to FinancialForce Professional Services Automation (PSA); mid-market and enterprise admins with specific feature requirements should evaluate both — Professional Services Automation 2009's 3-review base may include the workflow context that matches your specific use case better than FinancialForce Professional Services Automation (PSA)'s broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Professional Services Automation 2009 audit • FinancialForce Professional Services Automation (PSA) audit
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| Keyword | Professional Services Automation 2009 | FinancialForce Professional Services Automation (PSA) |
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| workflow | #28 | #113 |
Professional Services Automation 2009 is the cheaper option — it offers a free plan (free). FinancialForce Professional Services Automation (PSA) starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
FinancialForce Professional Services Automation (PSA) has the higher average rating (4.7★ from 118 reviews) compared to Professional Services Automation 2009 (3.3★ from 3 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
FinancialForce Professional Services Automation (PSA) holds the higher average rating (4.7★ vs 3.3★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. FinancialForce Professional Services Automation (PSA) has the deeper published review base (118 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Professional Services Automation 2009 typically suits early-stage and growth-mode teams based on its published review base (3 reviews). FinancialForce Professional Services Automation (PSA) typically suits early-stage and growth-mode teams based on its published review base (118 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Professional Services Automation 2009 and FinancialForce Professional Services Automation (PSA) both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Professional Services Automation 2009" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.