Side-by-side comparison · 24 data points
Customer care teams can move faster through their workflows with Agentforce’s accelerated, cross-channel insights. Sprout’s social data integrates into Service Cloud so Agentforce can populate a complete view of a customer’s engagement with your brand.
| Geopointe | Sprout Social | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
| Metric | Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation | Sprout Social: Agent assistant for Service Cloud, Social Customer Care |
|---|---|---|
| Rating | 4.9 ★ | — |
| Total reviews | 931 | 0 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Pricing tiers | 1 tier | — |
| Listed features | 3 | 3 |
| Languages | 10 supported | 1 supported |
| Listed since | May 2010 | Feb 2025 |
Based on the data on this page, Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Sprout Social: Agent assistant for Service Cloud, Social Customer Care's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Sprout Social: Agent assistant for Service Cloud, Social Customer Care offers a free tier (free) while Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation has the larger user base (931 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Sprout Social: Agent assistant for Service Cloud, Social Customer Care's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation; mid-market and enterprise admins with specific feature requirements should evaluate both — Sprout Social: Agent assistant for Service Cloud, Social Customer Care's 0-review base may include the workflow context that matches your specific use case better than Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation audit • Sprout Social: Agent assistant for Service Cloud, Social Customer Care audit
| Listed |
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| Last updated | — | — |
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| Keyword | Geopointe | Sprout Social |
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| plan | #1 | Not ranked |
| data from | #1 | Not ranked |
| insights and | #1 | Not ranked |
| sprout social | Not ranked | #2 |
| social customer care | Not ranked | #4 |
Sprout Social: Agent assistant for Service Cloud, Social Customer Care is the cheaper option — it offers a free plan (free). Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation holds the higher average rating (4.9★ vs 0.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation has the deeper published review base (931 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation typically suits early-stage and growth-mode teams based on its published review base (931 reviews). Sprout Social: Agent assistant for Service Cloud, Social Customer Care typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation and Sprout Social: Agent assistant for Service Cloud, Social Customer Care both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Sprout Social: Agent assistant for Service Cloud, Social Customer Care" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
