Geopointe: Mapping vs Pendo SXM Support for — Salesforce

Pendo SXM Support for Salesforce Service Cloud vs Geopointe

Side-by-side comparison · 24 data points

Pendo SXM Support for Salesforce Service Cloud

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Empower your support reps to resolve cases fast by seeing exactly where customers experience friction in your software. Access video playbacks of user sessions and surface behavioral insights directly in the case view of Service Console.

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1. Listing metadata

Field-level data

	Geopointe	Pendo SXM Support for Salesforce Service Cloud
Tagline	“Geopointe is a Salesforce-native geolocation and territory planning solution that helps revenue teams turn strategy into execution by mapping accounts, leads, and opportunities directly in Salesforce. Click GET IT NOW for a FREE TRIAL.”236 chars	“Empower your support reps to resolve cases fast by seeing exactly where customers experience friction in your software. Access video playbacks of user sessions and surface behavioral insights directly in the case view of Service Console. ”239 chars
Description	1137 / 2000 chars57% used	553 / 2000 chars28% used
Screenshots	—	—
Languages	enfifrdeit+5 more	en
Platforms	Salesforce	Salesforce
Developer	Ascent Cloud LLC	Pendo.io

At a glance

8 metrics · auto-computed

Feature comparison between Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation and Pendo SXM Support for Salesforce Service Cloud
Metric	Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation	Pendo SXM Support for Salesforce Service Cloud
Rating	4.9 ★	—
Total reviews	931	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	3	3
Languages	10 supported	1 supported
Listed since	May 2010	Nov 2025

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Pendo SXM Support for Salesforce Service Cloud's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation at paid, Pendo SXM Support for Salesforce Service Cloud at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation has the larger user base (931 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Pendo SXM Support for Salesforce Service Cloud's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation; mid-market and enterprise admins with specific feature requirements should evaluate both — Pendo SXM Support for Salesforce Service Cloud's 0-review base may include the workflow context that matches your specific use case better than Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation audit • Pendo SXM Support for Salesforce Service Cloud audit

Listed	May 24, 2010	November 26, 2025

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Geopointe	Pendo SXM Support for Salesforce Service Cloud
plan	#1	Not ranked
data from	#1	Not ranked
insights and	#1	Not ranked
increase service rep	Not ranked	#4
cases increase service	Not ranked	#6

6. App details

Long-form description · keyword frequency

Geopointe

Salesforce mapping made actionable. Geopointe turns Salesforce data into clear geographic insight—so teams can plan smarter, execute faster, and continuously optimize field activity. SALES TEAMS ✔ Plan efficient routes and reduce windshield time ✔ Capture meeting details and activity directly in Salesforce ✔ Stay productive when plans change OPERATIONS & REVENUE OPERATIONS ✔ Manage territories and assignments at scale ✔ Analyze geographic performance trends ✔ Automate updates without manual work MARKETING & LEADERSHIP ✔ Build geo-targeted campaigns ✔ Identify optimal event locations GEOGRAPHIC INTELLIGENCE & MAPPING ✔ Map standard and custom Salesforce objects ✔ Search by proximity, radius, or custom shape ✔ Visualize trends with advanced filters and layers ✔ Use multi-point driving directions ✔ Apply custom markers and geographic boundaries ✔ Enrich analysis with U.S. Census demographics ✔ Support KML, KMZ, and GeoRSS overlays EXECUTIVE VISIBILITY ✔ Analyze performance and coverage by region ✔ Identify geographic gaps and growth opportunities Geopointe is fully Lightning-enabled and built natively on Salesforce.

Top keywords

geographic5×3.52%
salesforce5×3.52%
custom3×2.11%
activity2×1.41%
analyze2×1.41%
geopointe2×1.41%
identify2×1.41%
mapping2×1.41%
operations2×1.41%
performance2×1.41%
plan2×1.41%
teams2×1.41%

Pendo SXM Support for Salesforce Service Cloud

Pendo for Service Cloud empowers support and customer success teams to deliver faster, smarter case resolutions without ever leaving Salesforce. By embedding Pendo Session Replays and behavioral data directly into the Salesforce Service Console, every rep gains instant visibility into what users actually did before submitting a ticket. Instead of guessing what went wrong or asking customers for screenshots, support reps can see the full behavioral context, enabling them to close cases faster, reduce escalations, and increase customer satisfaction.

Top keywords

behavioral2×2.53%
customer2×2.53%
faster2×2.53%
pendo2×2.53%
salesforce2×2.53%
service2×2.53%
support2×2.53%

Frequently asked

Common questions about this comparison

Is Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation or Pendo SXM Support for Salesforce Service Cloud cheaper?

Both Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation and Pendo SXM Support for Salesforce Service Cloud offer paid plans only. Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation starts at paid; Pendo SXM Support for Salesforce Service Cloud starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation or Pendo SXM Support for Salesforce Service Cloud?

AppRanks cannot separate these two on rating, because neither publishes one. Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation does carry the larger published review base (931 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation or Pendo SXM Support for Salesforce Service Cloud?

Both apps are one-click installs from the Salesforce AppExchange. Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation has the deeper published review base (931 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation typically suits early-stage and growth-mode teams based on its published review base (931 reviews). Pendo SXM Support for Salesforce Service Cloud typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Pendo SXM Support for Salesforce Service Cloud vs Geopointe

Pendo SXM Support for Salesforce Service Cloud

1. Listing metadata

Geopointe

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation or Pendo SXM Support for Salesforce Service Cloud cheaper?

Should I choose Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation or Pendo SXM Support for Salesforce Service Cloud?

Which is faster to set up, Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation or Pendo SXM Support for Salesforce Service Cloud?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

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