Side-by-side comparison · 24 data points
Measure customer satisfaction by sending smart surveys at multiple touch points along the customer journey. Analyze customer feedback to understand dissatisfaction drivers and implement a customer-centric strategy with tangible results and ROI.
| SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce | Survey Vista | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
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| Developer |
Automate customer feedback surveys (CSAT, NPS, CES, VoC) in Salesforce on case close, pre-filled forms, assessments, checklists & data collection. Trigger actions & alerts, create cases, launch flows, and close customer feedback loops — inside Salesforce.
| Metric | SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce | Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists |
|---|---|---|
| Rating | 3.6 ★ | ★ 5.0 ★ |
| Total reviews | 8 | ★ 238 |
| Free plan | Yes | Yes |
| Pricing | free_to_install | freemium |
| Listed features | 3 | ★ 9 |
| Review velocity (30d) | — | 3 new |
| Languages | 11 supported | 16 supported |
| Listed since | Dec 2015 | Jun 2020 |
Based on the data on this page, Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce's 3.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce at free_to_install, Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists at freemium. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists has the larger user base (238 reviews vs 8), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists; mid-market and enterprise admins with specific feature requirements should evaluate both — SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce's 8-review base may include the workflow context that matches your specific use case better than Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce audit • Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists audit
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| Keyword | SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce | Survey Vista |
|---|---|---|
| surveys | #25 | #1 |
| survey | #31 | #9 |
| survey app | #44 | #6 |
| survey builder | #49 | #8 |
| feedback | #74 | #3 |
No tracked changes.
| Signal | SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce | Survey Vista |
|---|---|---|
| Average rating | 3.6 ★ (8) | 5.0 ★ (238) |
| Rating distribution | 5— 4— 3— 2— 1— | 597% 43% 30% 20% 10% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +3 |
| Reviews · last 90 days | — | +7 |
No reviews yet.
Both SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce and Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists offer paid plans only. SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce starts at free_to_install; Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists starts at freemium. Compare the per-tier features in the Pricing section above before committing.
Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists has the higher average rating (5.0★ from 238 reviews) compared to SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce (3.6★ from 8 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists holds the higher average rating (5.0★ vs 3.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Great product, Affortable Solution, Great Support - my favorite AppExchange add on Unlike other apps, this is truly native SFDC built. So adding small customizations, and integrating the data into your business process with list views/page layouts/flows is quick and easy. Their online documentation was one of the re
Very attentive team and powerful product SurveyVista is a great product and company. Their product is versatile and can be applied to many use cases beyond just collecting customer feedback. While it takes a small learning curve to get the hang of using the tools, once you get it, you can do a lot with it. The best th
Naimish & the Support Team were great! We requested a data load for a survey that was incorrectly built and they were more than helpful in backfilling the data!
I had an excellent experience with the Ardira Support team! They were incredibly knowledgeable, patient, and took the time to explain everything in detail instead of just providing a quick answer. They walked me through the survey configuration, answered all of my questions, and helped me understand exactly how the pr
Excellent support! Excellent support! Very patient, responsive and professional throughout the whole process. After many rounds of communication, Rao and Naimish finally helped me resolve the NPS survey sending issue in Survey Vista successfully. Truly appreciate your great help and detailed troubleshooting! Highly re
Both apps are one-click installs from the Salesforce AppExchange. Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists has the deeper published review base (238 vs 8), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce typically suits early-stage and growth-mode teams based on its published review base (8 reviews). Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists typically suits early-stage and growth-mode teams based on its published review base (238 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce and Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.