Side-by-side comparison · 24 data points
Measure customer satisfaction by sending smart surveys at multiple touch points along the customer journey. Analyze customer feedback to understand dissatisfaction drivers and implement a customer-centric strategy with tangible results and ROI.
| SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce | Formstack - Native form builder & data collection for Salesforce | |
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| Description | ||
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Formstack Forms for Salesforce is a 100% native Salesforce form builder. Dynamically prefill forms, generate and update records, and connect to any standard or custom object within your Salesforce account. Click "Get it Now" for a free 14-day trial!
| Metric | SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce | Formstack - Native form builder & data collection for Salesforce |
|---|---|---|
| Rating | 3.6 ★ | ★ 4.7 ★ |
| Total reviews | 8 | ★ 213 |
| Free plan | ★ Yes | — |
| Pricing | free_to_install | paid |
| Listed features | 3 | 3 |
| Review velocity (30d) | — | 0 new |
| Languages | 11 supported | 1 supported |
| Listed since | Dec 2015 | Sep 2014 |
Based on the data on this page, Formstack - Native form builder & data collection for Salesforce is the stronger choice for most Salesforce AppExchange admins — 4.7★ vs SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce's 3.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce offers a free tier (free_to_install) while Formstack - Native form builder & data collection for Salesforce starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Formstack - Native form builder & data collection for Salesforce has the larger user base (213 reviews vs 8), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Formstack - Native form builder & data collection for Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce's 8-review base may include the workflow context that matches your specific use case better than Formstack - Native form builder & data collection for Salesforce's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce audit • Formstack - Native form builder & data collection for Salesforce audit
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| Keyword | SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce | Formstack - Native form builder & data collection for Salesforce |
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| survey builder | #52 | #9 |
| surveys | #26 | #56 |
| survey | #323 | #57 |
| survey app | #462 | #67 |
| Signal | SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce | Formstack - Native form builder & data collection for Salesforce |
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| Average rating | 3.6 ★ (8) | 4.7 ★ (213) |
| Rating distribution | 5— 4— 3— 2— 1— | 50% 40% 30% 20% 1100% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +0 |
| Reviews · last 90 days | — | +1 |
No reviews yet.
Customer Support is Nonexistent I am so disappointed in the lack of support there is for this product. You can never get anyone on the phone. You have to submit a ticket (you don't get any kind of confirmation or copy of your submission btw). You wait and get an email that typically consists of a reference to instruc
SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce is the cheaper option — it offers a free plan (free_to_install). Formstack - Native form builder & data collection for Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
Formstack - Native form builder & data collection for Salesforce has the higher average rating (4.7★ from 213 reviews) compared to SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce (3.6★ from 8 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Formstack - Native form builder & data collection for Salesforce holds the higher average rating (4.7★ vs 3.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Formstack - Native form builder & data collection for Salesforce has the deeper published review base (213 vs 8), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce typically suits early-stage and growth-mode teams based on its published review base (8 reviews). Formstack - Native form builder & data collection for Salesforce typically suits early-stage and growth-mode teams based on its published review base (213 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce and Formstack - Native form builder & data collection for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.