Side-by-side comparison · 24 data points
Flexible barcode and QR solutions for any business process in Salesforce. Common use cases: Inventory, Attendance, Field Service, Fulfillment, and others. Excellent implementation assistance and support.
| Gimbal Barcode | eGain Knowledge Hub™ for Salesforce | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
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Embedded in Salesforce Service Cloud agent desktop, eGain Knowledge Hub™ for Salesforce proactively delivers trusted answers and personalized guidance to agents. It is powered by AssistGPT™, a novel capability that automates knowledge management tasks.
| Metric | Gimbal Barcode | eGain Knowledge Hub™ for Salesforce |
|---|---|---|
| Rating | 4.9 ★ | — |
| Total reviews | 91 | 0 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 6 | ★ 8 |
| Languages | 1 supported | 16 supported |
| Listed since | Dec 2014 | Jun 2023 |
Based on the data on this page, Gimbal Barcode is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs eGain Knowledge Hub™ for Salesforce's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Gimbal Barcode at paid, eGain Knowledge Hub™ for Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Gimbal Barcode; mid-market and enterprise admins with specific feature requirements should evaluate both — eGain Knowledge Hub™ for Salesforce's 0-review base may include the workflow context that matches your specific use case better than Gimbal Barcode's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Gimbal Barcode audit • eGain Knowledge Hub™ for Salesforce audit
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| Last updated | — | — |
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| Keyword | Gimbal Barcode | eGain Knowledge Hub™ for Salesforce |
|---|---|---|
| barcode | #5 | Not ranked |
| mobile | #10 | Not ranked |
| barcode labels | #11 | Not ranked |
No tracked changes.
Both Gimbal Barcode and eGain Knowledge Hub™ for Salesforce offer paid plans only. Gimbal Barcode starts at paid; eGain Knowledge Hub™ for Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. Gimbal Barcode does carry the larger published review base (91 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Gimbal Barcode has the deeper published review base (91 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Gimbal Barcode typically suits early-stage and growth-mode teams based on its published review base (91 reviews). eGain Knowledge Hub™ for Salesforce typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Gimbal Barcode and eGain Knowledge Hub™ for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from eGain Knowledge Hub™ for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.