Exponent Case Management - Case and Program Management for Human Services vs Chargent Payment Processing

Side-by-side comparison

Exponent Case Management - Case and Program Management for Human Services

4.8·6reviews

Exponent Case Management (ECM) is a comprehensive case management, program management, and outcomes management solution for human services agencies. Advanced tools for intake, assessment, service tracking, case records, reporting, referrals, and more.

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Chargent Payment Processing

4.9·530reviews

• PCI Compliant Credit Card & ACH Payments • Automated & Compliant Card Surcharging • Recurring Billing, Subscriptions Payments, & Automatic Payment Recovery • Self-Service Payments in Experience Cloud • 30+ Direct Payment Gateway Integrations

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At a glance

8 metrics · ★ = leads on this metric

Feature comparison between Exponent Case Management - Case and Program Management for Human Services and Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments
Metric	Exponent Case Management - Case and Program Management for Human Services	Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments
Rating	4.8 ★	★ 4.9 ★
Total reviews	6	★ 530
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 3 tiers

AppRanks verdict

Generated from live data on this page

The call

Exponent Case Management and Chargent Payment Processing each lead on different measured dimensions — pick by the one that matters most to you.

Where Chargent Payment Processing leads

More published reviews: 530 vs 6.

Pricing

Listed entry pricing: Exponent Case Management at paid, Chargent Payment Processing at paid. See the plans table for what each tier includes.

How this is generated

Built only from the Salesforce AppExchange listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology

Read each app's audit: Exponent Case Management - Case and Program Management for Human Services audit • Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments audit

1. Listing metadata

Field-level data

Field	Exponent Case Management - Case and Program Management for Human Services	Chargent Payment Processing
Tagline	“Exponent Case Management (ECM) is a comprehensive case management, program management, and outcomes management solution for human services agencies. Advanced tools for intake, assessment, service tracking, case records, reporting, referrals, and more. ”	“• PCI Compliant Credit Card & ACH Payments • Automated & Compliant Card Surcharging • Recurring Billing, Subscriptions Payments, & Automatic Payment Recovery • Self-Service Payments in Experience Cloud • 30+ Direct Payment Gateway Integrations”
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Exponent Partners: Nonprofit, Human Services, Education, Philanthropy	Chargent by AppFrontier LLC

Listed features	3	★ 9

Languages	1 supported	1 supported

Listed since	Mar 2015	Mar 2009

Listed	March 30, 2015	March 20, 2009

3. Features

As listed by each developer

Exponent Case Management - Case and Program Management for Human Services

Manage All Direct Service Programs in One System
Make Data Entry Efficient with Automation
Connect your Program Data to Outcomes and Results

Chargent Payment Processing

💳 Collect Payments in Salesforce Take PCI Compliant payments right where your customer data lives - in Salesforce. Payment-enable any page or app in your Salesforce org, and empower your team to be more efficient and to better serve customers.
💳 Collect Missed & Late Payments with Automation Improve cash flow, reduce Days Sales Outstanding (DSO), and automate manual AR tasks with a no-code solution. This allows you to free up valuable resources for other business critical tasks.
💳 Automate Recurring Subscription Billing Leverage set-and-forget recurring billing to enhance cash flow predictability and increase customer retention.
💳 Intelligent, Flexible Developer Toolbox Create customized payment solutions, integrate seamlessly with other systems, and enhance the reliability of your payment processes with our suite of powerful developer tools - including our REST API.
💳 Reduce Payment Collection Overhead Configure self-service payment options in your Experience Cloud or Site in just minutes. Send payment request links with the click of a button, empowering your customers to submit payments at their convenience.
💳 Complete your 360° Customer View Accelerate data-driven insights by removing data silos. Ensure a consistent and complete customer profile by improving customer payment visibility across all business units.
💳 Your Customers' Currencies and Countries Take payments in over 150 currencies, including but not limited to: USD, AUS, EUR, GBP, CAD, JPY. Countries supported: United States, Australia, Canada, UK, Singapore, and many others.
💳 Recover transaction fees and raise profit margins with Surcharging This set & forget feature automatically calculates and incorporates card surcharge fees into your payment processes, recouping revenue and improving cash flow.
💳 Accurate, actionable analytics Chargent is Salesforce-native, so your team has instant access to reporting and dashboards that provide deep insight into your payments activities.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Exponent Case Management - Case and Program Management for Human Services	Chargent Payment Processing
commerce cloud	Not ranked	#1
order	Not ranked	#1
and retain	Not ranked	#1
case management	#2	Not ranked
case data	#2	Not ranked

7. App details

Long-form description

Exponent Case Management - Case and Program Management for Human Services

Exponent Case Management supports program management and performance management for the entire client lifecycle for any type of program, assessment, or outcome, and can be configured for any type of agency. Get up and running in 6 weeks! FUNCTIONALITY Intake: including assessments, screening, and eligibility determination Assessment: any type or framework Service Tracking: any services, including multiple services Service Planning: integrated with indicators and outcomes Tracking for Incidents, Households, Referrals, Groups and Classes Case Notes Case Records Client Records and Tracking: including tracking of multiple case records per client Outcomes Management Case Worker, Program Manager, and Executive Director Reporting and Dashboards EXAMPLES OF ORGANIZATIONS Workforce Development Youth Programs Economic Development Promise Neighborhoods Post-Incarceration and Anti-Recidivism Foster Care Homelessness and HMIS Refugee Support Support for Individuals with Disabilities Collective Impact Collaboratives Exponent Case Management is interoperable with common nonprofit apps, such as Nonprofit Success Pack. Implementation services are required.

Chargent Payment Processing

Take payments everywhere in Salesforce - with streamlined tools to help you collect more revenue. Automated AR, subscription billing, surcharging, & more. Compliant, secure payments in over 150 currencies, and over 100 countries, including the US, Australia, and UK. - Card, Debit, & ACH Payments - One-time, scheduled, & subscription payments - Self-service payments in Experience Cloud - Payment request email links - Automated Collections - Card Surcharging - PayPal Wallet Powerful developer tools: - REST API (Flow & Apex) - Multi-Gateway Tokenization - Smart Payment Routing - Chargent Custom Checkout Payment-enable: - Salesforce Billing / CPQ - Commerce Cloud - Revenue Cloud Billing / Advanced - Data 360 30+ Direct Payment Gateway Integrations: - Adyen - AstroPay - Authorize.net - Barclaycard - Bluepay / Clover - BlueSnap - Braintree - CSG Forte - Cybersource - Deluxe - eProcessingNetwork - eWay - Ezidebit - Fat Zebra - iATS Payments - Linked2Pay - MerchantE - Merchant Warrior - ModusLink - Moneris - NMI - Paya - PayPal / Payflow Pro - Paysafe - PayTrace - PayU - Realex / GlobalPayments - Rectangle Health - SecureCo - Stripe - Transact Pro - USAePay - VeriPay - WorldPay

Frequently asked

Common questions about this comparison

Is Exponent Case Management - Case and Program Management for Human Services or Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments cheaper?

Neither Exponent Case Management - Case and Program Management for Human Services nor Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments lists a free plan. Exponent Case Management - Case and Program Management for Human Services's paid plans start at $240 / user / year (USD); Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments's paid plans start at $667 / custom / month (USD) — priced in different units, so not directly comparable. Prices are as listed on the Salesforce AppExchange; check what each tier includes in the Pricing section above.

Which has better reviews, Exponent Case Management - Case and Program Management for Human Services or Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments?

Exponent Case Management - Case and Program Management for Human Services (4.8★, 6 reviews) and Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments (4.9★, 530 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Exponent Case Management - Case and Program Management for Human Services or Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments?

Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments holds the higher average rating (4.9★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Exponent Case Management - Case and Program Management for Human Services or Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments?

Both apps are one-click installs from the Salesforce AppExchange. AppRanks doesn't measure setup time directly; Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments has more published reviews to read for user-reported install experience (530 vs 6).

Which works better for small vs large Salesforce AppExchange admins?

AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Salesforce AppExchange data. What it can show: Exponent Case Management - Case and Program Management for Human Services has 6 published reviews; Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments has 530 published reviews. Compare plan limits and pricing tiers against your own volume.

Can I migrate data between Exponent Case Management - Case and Program Management for Human Services and Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments?

Migration support varies by app and category. Exponent Case Management - Case and Program Management for Human Services and Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Exponent Case Management - Case and Program Management for Human Services" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Exponent Case Management - Case and Program Management for Human Services vs Chargent Payment Processing

Exponent Case Management - Case and Program Management for Human Services

Chargent Payment Processing

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Exponent Case Management - Case and Program Management for Human Services · 2 changes

Chargent Payment Processing · 2 changes

7. App details

Frequently asked

Is Exponent Case Management - Case and Program Management for Human Services or Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments cheaper?

Which has better reviews, Exponent Case Management - Case and Program Management for Human Services or Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments?

Should I choose Exponent Case Management - Case and Program Management for Human Services or Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments?

Which is faster to set up, Exponent Case Management - Case and Program Management for Human Services or Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Exponent Case Management - Case and Program Management for Human Services and Chargent Payment Processing: Credit Card, ACH, and Subscription Billing Payments?

Track these apps' keyword rankings and listing changes

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